Five key points successful in India software outsourcing
/ Reproduced: MyPM Published: 2004-9-23 Views: 242
India has now had a lot of successful BPO (Business Process Outsourcing) Company in the past 40 years. From some statistics, our income has reached 2 billion to $ 3 billion, but I think our total revenue should be 6 billion US dollars. Many Americans and Europeans now come to India, and many outsourcing projects come from these two places. The number of people engaged in the software outsourcing industry now has exceeded 1 million. There are three features in the Indian software outsourcing industry. First, India is an English-speaking country, so there is a strong language and habitual advantage, and we have come from English-speaking countries; the second is that India is a long history of software outsourcing industry, so its original experience others. Unable to match; the third is that India's human resources, Indian engineers have a good software design talent, but it doesn't have to pay as high salary as American engineers, so foreign customers prefer to cooperate with India. The reason why the Indian software outsourcing is successful, and there is five points. First, India is English-speaking country. Second, India has already had a very professional, experienced software development team, and has reached a certain scale, and because of this, India can get a lot of orders. Third, there are many leaders in the middle of the Indian enterprise, that is, the communication with the superiors is very smooth, and there is no separation. For example, in China, 50 people may have a team leader, he must manage 50 people alone. In the Indian enterprise, the process management is very orderly, almost every small group of 5 people will have a responsible person, he will communicate with the superiors and even customers, making the customer and enterprises. Fourth, India's software developers are very high, almost all software developers have accepted very good higher education, while they are required to have high salary. As far as I understand, China's engineers can get more than $ 800 salary every month, in India, software engineers only require less than $ 600. The fifth is that the customer's satisfaction is very high. They are holding the software that is very good, so he will come next time. Of course, this is also related to the policy of encouraging software enterprises in the Indian government. This, the Chinese government has noticed. In India, the successful development of software outsourcing industry has experienced three stages. The first stage is to help others develop software, is the process of Indian participation in software production. For example, some Indians in the United States work in IBM, participate in the development of IBM projects, and these Indians have gradually started to develop similar software in their hometown and do more and better. The second stage is India to get foreign orders, and build their own businesses. For example, IBM said above, they handed over some of the links to Indians. At this time, India has already had a prototype of software outsourcing industry. The third stage is that many European and American software companies have established R & D centers in India to develop the Indian software industry with the advantages of Indian talents and low cost and communication barriers. The first stage to the second phase of the development time is slightly longer, but the development of the second phase to the third phase is the last 3 years. Chinese companies can learn from Indian companies: one is how to maintain customer relationships. When Indian companies receive orders, they can understand all the requirements of Europe and America. Then, according to the requirements, you can finalize the future orders in this company. This is where Chinese companies need to learn, and any company is impossible to wait for orders, but must go to work. Second, very important is to learn other people's technology. Indian companies do not look heavy money in short-term development, but pay attention to learning other people's advanced knowledge and experience, including storage of business experience and technical knowledge. News Source: News - Enterprise
