All is English, regret it, I don't study English in this year, and now I still hang in the four levels, I don't have any technical skills.
Here is their questions
I. ???????? Choose One Question from The Following and Write Down The Steps of Trouble Shooting In English (4-5 Steps)
1. ?????? Customer Report His Computer Cannot Start After Sudden Power Lost. How Will You Trouble Shoot and Find Out The Cause of the Failure.
2. ?????? One computer WAS Used Normal Last Day, But Today The User Cannot Connect To Internet Via Dial-Up Networking.
3. ?????? Customer Complain That The System Send Out Great Noise. What's The Detail Action To Identify The Faulty Part?
4. ?????? My Computer WAS SUDDENLY DISCONNECTED FROM LAN, How to Trouble Shoot?
5. ?????? My Computer Was Hung. After Reboot, Only One Cursor Blinking on The Upper-Left Corner. How To FIX This Problem.
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II.?? Ie called and translate:
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Passage 1.
Customer Called In and reported The Batteryle..................
1. ?????? Suggested customer remove the battery from the battery bay by sliding the latch at the bottom of Notebook. Checked the battery power level by pressing the check button on the battery. It indicated no power.
2. ?????? Suggested Customer Remove The CD ROM Off The Media Bay, The Plug The Battery To The Media Bay, IT WAS STILL SAME RESULT.
3. ?????? Suggested Customer Try With Other Battery, in The Battery Bay and Media Bay, IT WAS OK. BATTERY COULD BE CHARGED.?
4. ?????? Requested Customer Provide The DSN Number from The Fail Battery. CN-05H980-69502-21U-01GB.
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Passage 2.
Place the installation disc into the optical drive and restart your computer. When you display "Dell" on the screen, press the F8 key, then select the CD / DVD-ROM in the subsequent interface, enter. When the screen prompt "Press any key, start from the optical drive", knocks the arbitrary key. The system will boot from the optical drive, enter the installation interface of Window XP.
