DB2 Information Center Cannot Start. ALWAYS GIVE The Error "Can't open the filename.ndx" starts with the installation, the Information Center is not available. Repeatedly, guessing is the location of * .ndx file. On my machine, NDX file is in / Tools / En_us /. Find a document and find that there is no such directory where / cc / en_us / is shocked. Create a directory and move NDX file. success! IBM What to break the installer!