In theory, pure 32-bit Windows 2000 does not have crash, but this is only theoretical. Causes of virus or hardware and hardware driver do not match the cause of Windows 2000, when the Window S 2000 crashes, the display screen will become blue, and then the STOP fault prompt will appear. Below we introduce the general STOP fault processing methods and special STOP troubleshooting.
General STOP Troubleshooting 1. First use the new anti-virus software to check if there is a virus on your computer. 2. If Windows 2000 can start, check the information in the Event Viewer to determine the devices or drivers that demonstrate the fault. The method of launching the Event Viewer is: Start / Settings / Control Panel / Administrative Tools / Event Viewer / System Log. 3. If the computer cannot be started, try to start the computer with "Safe Mode" or "Last Configuration", then delete or disable newly installed additional programs or drivers. If you don't start with the "Safety Mode", you can use the repair console. The repair console can disable some services, rename the device driver, overhaul the boot sector or main boot record. 4. Remove the newly installed hardware device (RAM, adapter card, hard disk, modem, etc.). 5. Make sure that the driver of the hardware device has been updated, and the system has the latest BIOS. 6. Run the system diagnostic tools provided by computer manufacturers, especially memory checks. 7. Check the Microsoft Compatible Hardware List (HCL) to ensure that all hardware and drivers are compatible with Wi NDOWS 2000. Hcl.txt is in the Windows 2000 CD-ROM / Support folder. 8. Board memory cache function in BIOS. 9. Restart your computer, at the start screen, press F8 to enter "Advanced Launch Option", then select "The last correct configuration". (Note: Use the "last correct configuration" to start the computer, all settings of the computer are reset to the configured configuration at the last successful startup.) 10. If you can access the web, please go http: //www.micr- Osoft.com/ntserver/, click "Support" / "Search Knowledge Base", at "Type Your Keywords Here", enter "STOP" and the corresponding number (if a STOP message "stop: 0x0000000A", can be here Enter "STOP0X0000000A"), press ENTER to find out the solution to the STOP problem.
Special exclusion
STOP Message 0x0000000A Fault (Device Installed) Usually Cause The driver uses an abnormal memory address. 1. If Windows 2000 can also start, check the information displayed in the Event Viewer, determine the device or driver that causes problems. 2. Turn off or disable some newly installed drivers and delete newly installed additional programs. 3. Remove some newly installed hardware (RAM, adapter, hard disk, modem, etc.). 4. Make sure the driver of the hardware device has been updated, and the system has the latest BIOS. 5. Run system diagnostic tools provided by computer manufacturers, especially memory checks. 6. Check the Microsoft Compatible Hardware List (HCL) to ensure that all hardware and drivers are compatible with Wi NDOWS 2000. 7. Board memory cache function in BIOS. 8. Restart your computer. At the start screen, press F8 to enter "Advanced Launch Option", then select "The last correct configuration". STOP Message 0x0000000A Fault (when you just add new devices), the cause of the driver uses an abnormal memory address. 1. When the installation process, the "Installer is checking the computer hardware configuration" on the screen, press F5, and select the appropriate computer type according to the prompt. For example, if the computer is a single processor, select "standard PC". 2. Board memory cache function in BIOS. 3. Remove all adapter cards and disconnect all the hardware devices that are not necessary to start the computer, and then reinstall Windows 2000. 4. If the system is equipped with a SCSI adapter card, please request the latest Windows 2000 driver to the adapter card vendor, disable the synchronous negotiation function, check the SCSI ID number of the end and the device. 5. If the system is equipped with an IDE device, you set the IDE port to primary. Check the MASTER / SLA VE / ONLY settings for the IDE device. In addition to the hard disk, remove all other IDE devices. 6. Run the system diagnostic tools provided by computer manufacturers, especially memory checks. 7. Check the Microsoft Compatible Hardware List (HCL) to ensure that all hardware and drivers are compatible with Wi NDOWS 2000. 8. Restart your computer. At the start screen, press F8 to enter "Advanced Launch Option", then select "The last correct configuration".
STOP message 0x0000001E fault 1. Check if there is a full disk space, especially new installation. 2. Disable the drivers and all newly installed drivers displayed in the STOP message. 3. If the video driver used is not provided by Microsoft, try to switch to a standard VGA drive or a suitable driver supported by Windows 2000. 4. Make sure the system has the latest BIOS. 5. Restart your computer. At the start screen, press F8 to enter "Advanced Launch Option", then select "The last correct configuration".
STOP Messages 0x00000023 and 0x00000024 Faults Usually serious drive fragments, overloaded files I / O, third-party drive mirroring software or some anti-virus software errors. 1. Disable some antivirus software or backup programs, disable all fragmentation applications. 2. Run the CHKDSK / F to repair the hard drive and restart your computer. 3. Restart your computer. At the start screen, press F8 to enter "Advanced Launch Option", then select "The last correct configuration".
STOP Message 0x0000002E Faults Usually reason for the parity error in system memory. 1. Run the system diagnostic tools provided by the computer manufacturer, especially memory checks. 2. Board memory cache function in BIOS. 3. Try to start with "safe mode". If the "Safety Mode" can start the computer, try to change to a standard VGA driver. If this does not solve the problem, you may need to use another video adapter card. A compatible video adapter card is listed in the Compatible Hardware List. 4. Make sure the driver of the hardware device has been updated, and the system has the latest BIOS. 5. Remove some newly installed hardware (RAM, adapter, hard disk, modem, etc.). 6. Restart your computer. At the start screen, press F8 to enter "Advanced Launch Option", then select "The last correct configuration". STOP Message 0x0000003F fault Usually reasons The driver is not completely cleared. 1. Delete some newly installed software, including backup tools or disk tools, such as debris, and anti-patient software.
STOP Message 0x00000058 Fault Usually causes an error in the main drive of the fault-tolerant set. 1. Use the Windows 2000 boot floppy disk, start the computer from the mirror (second) system drive. 2. Restart your computer. At the start screen, press F8 to enter "Advanced Launch Option", then select "The last correct configuration".
STOP Message 0x0000007B Faults Usually cause problems in the initialization of I / O systems (typically boot drive or file system). 1. Check if there is a virus on your computer. This STOP message is usually present when there is a virus in the boot sector.
2. Use the "Repair Console" to repair the drive. 3. Remove the newly installed hard drive or control card. 4. If the system is equipped with a SCSI adapter card, please request the latest Windows 2000 driver to the adapter card vendor, disable the synchronous negotiation function, check the SCSI ID number of the end and the device. 5. If the system is equipped with an IDE device, you set the IDE port to primary. Check the MASTER / SLA VE / ONLY settings for the IDE device. In addition to the hard disk, remove all other IDE devices. 6. Run Chkdsk. If Windows 2000 cannot start Chkdsk, you must remove the hard disk and connect to another Windows 2000 system, and then check the hard drive with the chkdsk command. 7. Restart your computer. At the start screen, press F8 to enter "Advanced Launch Option", then select "The last correct configuration".
STOP Message 0x0000007F fault Usually reason hardware or software issues; common cause is hardware failure. 1. Run the system diagnostic tools provided by the computer manufacturer, especially memory checks. This STOP message often appears with errors or misuses memory. 2. Board memory cache function in BIOS. 3. Try to remove or replace hardware: RAM, controller, adapter, modem and other peripherals. 4. Check the Microsoft Compatible Hardware List (HCL) to ensure that all hardware and drivers are compatible with Wi NDOWS 2000. This problem may be caused by an incompatible motherboard. 5. Restart your computer. At the start screen, press F8 to enter "Advanced Launch Option", then select "The last correct configuration".
