Look at the OA "series: for the OA Zheng Qingyuan [ZT]
Wu Kezhong, deputy secretary general of China Software Industry Association, 2002-7-29 China Computer users accompanied by enterprise ERP construction, the boom of government e-government construction, has been submerged in the Internet, .com - OA (office Automation Office Automation, Abbreviation OA) Starting again to affect people's eye. The OA rebellion, wrapped in e-commerce, e-government or even knowledge management. Some people think that OA includes e-government and e-commerce. Some people think that e-government and e-commerce contain OA, for knowledge management, is it OA's new clothes, or OA really grows? With recent opening of OA'2002 Office Automation International Academic Seminar, "China Computer User" invited a number of experts in related fields, to discuss the topic of OA, hoping to develop, practical applications, technology The series of lectures in the evolution, combing OA's context, and sketch an OA's new image. OA is an integrated office environment office automation (OA) is a comprehensive technology that has developed rapidly developed developed countries in the mid-1970s. my country's OA has been developed from the end of the 1980s, has developed from a single-machine-oriented auxiliary office product, which provides a large-scale collaborative work product for applications today. Now, what is the problem of office automation? We said that office automation is to create an integrated office environment, so that all of the office workers work in the same desktop environment. Specifically, the following seven aspects of the following: (1) Establish an internal communication platform. Establish an email system within an organization to make communication and information exchanges within the organization quickly. (2) Establish a platform for information release. Establish an effective information publishing and communication internally, such as electronic notes, electronic forums, electronic publications, enabling internal rules and regulations, newsletter, technical exchanges, announcements, etc., etc., can be widely available between companies or internal employees Communication makes employees to understand the development of units. (3) Realize the automation of workflows. This involves real-time monitoring, tracking, tracking, solving multi-position, multi-sectoral work issues, achieving high efficiency collaboration. We all know that there are a large number of process-related work, such as the processing of documents, sending and receiving, various approval, request, reporting, etc., are all process-related work, and can specify the workflow automation. All work, improve the efficiency of the unit synergy. (4) Realize the automation of document management. You can save, share, and use various documents (including various files, knowledge, information), and have a convenient lookup. Each unit will have a large number of documents, which are stored in each person's file in the case of manual office. Therefore, the storage, sharing, use and reuse of documents are very difficult. In addition, there is a very difficulty in the retrieval of the document in the case of manual office. There are more documents, what you need, you can't find it in time, even can't find it. Office Automation enables various documents to install electronic, realizing the storage of documents through electronic file cabinets, using permissions and sharing. After realizing office automation, for example, a new employee came, as long as the administrator gave him a sign of an identity file, give him a password, he can see this unit to accumulate things, rules and regulations, each Technical documents, etc., as long as his identity meets the range of permissions, he will naturally see that there is a lot of training links. (5) Auxiliary office.
It involves more content, like meeting management, vehicle management, item management, book management, etc., all kinds of auxiliary office combined with our daily transactional office work, realizing the automation of these auxiliary office. (6) Information integration. Each unit has a large number of business systems, such as purchasing sales, ERP and other business systems. Enterprises' information sources are often in this business system, and the office automation system should have a good integration with these business systems. The relevant personnel can effectively obtain the overall information, improve the overall reaction speed and decision-making capacity. (7) Realize distributed office. This is to support multi-branch, cross-regional office mode and mobile office. Now, geographically distribution is increasingly wide, mobile office and cross-regional office become a very urgent need. These features of OA also specify its existence category. OA is the office automation of government and enterprises and assist the staff. Domestic implementation office automation applications have experienced three development stages in just 10 years, and two revolutionary leaps have been achieved. The first generation of OA started in the mid-1980s, with a personal computer, office suite as the main mark, implemented data statistics and document writing electronics, completed office information carriers from the original paper medium to electronic bits leap. The second generation OA began in the mid-1990s, with the experience of workflow group technology represented by Lotus Notes, as well as the growth of network communication technology, the office automation system has undergone the first revolutionary evolution, second The office automation system is the main feature of network technology and collaborative work technology, and the workflow automation is realized, and the sending and receipt is leaping from the traditional manual way to workflow automation. The third generation OA has the advent of the 21st century knowledge economy, and the knowledge has become a key resource of economic growth and social development and enterprise growth, and maximizing the knowledge of knowledge and utilization has become the core of enterprises and government information construction. An unprecedented emphasis on knowledge begins to improve the office automation system with workflow to the third generation office automation system with knowledge management as the core. Compared with the first two generations, the third generation OA is an application system integrating information processing, business processes, and knowledge management. It develops existing "decision support system" into a "decision-making intelligence system", and provides a rich learning function and knowledge sharing mechanism with knowledge management, ensuring that users can learn from experts, and units. Existing knowledge learning makes employees to turn to active in the passive position in the office automation system, which greatly enhances the overall innovation and strain ability of enterprises and organs during the process of improving each employee's creation. It can be said that the third generation OA is a process of helping users go from "how to" to "know how to do". The network-based application based on the network-based applications: the electronic office within the government department; between government departments and information sharing and real-time communication between the computer networks and other important operating sectors; government departments Communicate two-way information with the people. Government Electronic Office (OA) includes: First, implement internal information sharing, internal resource integration, internal decision support; second, provide public services to the outside, as long as it is the current government should do, e-government should cover, like Online business, online tax, online social security, etc. In summary, the mode of online business should include g to b, g to c and g to g. Therefore, the first aspect of e-government is the category of OA. In the second aspect, the specific businesses such as online business, online tax, online social security are not there. It can be seen that OA is one of the main contents of e-government. Information technology related to OA includes web applications, databases, full-text information retrieval, data warehouses and mining analysis, network connection, data communication, security technology, etc. This requires the establishment of the normative standard for the OA processing process, enabling data exchange and business automation to implement, flexible, effective, and diverse information flow management in the heterogeneous platform.
