Three basic skills of CIO
Wang Zheng / Compile 2002-7-8 10:43:10
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Do a good CIO, know how much technical noun doesn't seem to be.
If you want to be a successful CIO, you'd better stay away from the computer to actively train the various capabilities that enterprise managers should have. The survey conducted by 500 CIOs found that 70% of people believe that the key to success is effective communication; 58% of people choose to be familiar with commercial processes and operations; while 46% believe that strategic ideas and planning capabilities Very important. IT skills that were previously considered very important, only 10% of recognition. This can't be said to be a huge idea change. In the late 1980s to the early 1990s, the requirements of technology in CIO positions have experienced their strategic decisions, and CIO has been affirmed that CIO is very affirmative to a more tendency to technological. Even now, CIO often hears such a warning: "Don't worry too much, by us to develop strategic decisions, you only need to implement it according to the plan process."
Among these three items that are considered to be the most important, communication is the most difficult to train and cultivate, which covers the accumulation of Too many personal literacy and work experience in CIO. CIO understands that the key to success is effective communication, communication skills are the most important. In other words, the quality of CIOs in the future is to understand people, know people, thus establish a good interpersonal relationship.
For learning how to communicate, the current US Department of Defense CIO's Margaret Myers said: "With the most exciting ideas in the world, if you don't know how to communicate well with you, you will implement your beautiful blueprints, then it is only just It is a distant city. "If CIO is not good at communicating, then many of their excellent plans and projects may be easily" died. " For example, it is forced to stop during the execution process.
MARION MULLAUER and the vice president and CIO of a company, how many years of work experience make her experience, improve communication skills, most important methods, and observe. To this end, she spent a lot of mind at the meeting to observe how people interact and record and analyze this. After studying the speech techniques of previous US President Clinton and Sun CEO CEO McNile, she found that although they would speak many views, they will always highlight the most important part of them, and they will be added at the beginning and end. Emphasize. After learning some skills, she first introduced themselves and outline her goals for the first time on the board of directors. From the beginning, she fully attracted the attention of the board of directors, everyone was discounted by her outstanding speech and performance. She also often recalls this proud speech, "I have already been a long time, everyone still remembers that life."
Of course, familiar with your company, understand business operation processes, is also crucial for a CIO. As a software company's CIO said: "Because it avoids you look very stupid." For example, some CIOs heard the customer complaining that the time is too long, but if you don't understand all the processes related to the development ticket CIO's solution can only be limited to purchase faster printers.
Therefore, CIO should be at least to understand the company's business from two aspects: First, general commercial trends and industry dynamics; second, the background of the company. So, when Walsh decided to become a business person rather than a technical expert, he went to read MBA, which made him benefit from a comprehensive understanding of business knowledge and business operations. Before Joel Levy became a SEGAL CIO, I did a 16-year IT consultant, but he was neither MBA, nor well like these business areas as in business employees. Joel Levy believes that the best way is to read magazines and reports in the business sector, which is very good for understanding the development trend and dynamics of the industry. "What can our customers do? What is our own competitive advantage?" In addition, the relevant industry training and industry conferences are also a good way to quickly enter the role. A CIO just joined in the insurance industry has a deep understanding of their work details after participating in the insurance agent, although he does not pass the final exam. After participating in the discussion of the insurance document standard, he learned from other peers. When designing an insurance account management system, it is sure to let the salesman can customize their processes. There are also many CIO suggestions to go out of the office, communicate with end users, rather than just listening to the business unit. Now, more and more companies have gradually realized that CIO is an important role that can use IT to improve company competitiveness, but CIO will play a role in decision-making, still no one can be clear - pointing out the development of technology Trends, or simply participate in discussions, or dream technology can play a more important role in the next wave of business environments.
There is no doubt that a good strategic plan capability can help CIO radiate their influence to the entire company, but the process of cultivating this ability is extremely complicated. Many CIOs found that it is difficult to give relevant recommendations, they think this ability is more from personal quality and work experience. However, there are still some tips:
· Ask for an experienced CIO, his planning and experience will be very valuable;
· Participate in corporate planning meetings, and feel the formulation of strategies;
· Give the specific task to your hand and let yourself think more about more important things.
For any CIO, there is no one in the three capabilities that can be easily mastered, but the blood and time spent in these respects will have difficulty estimate of their their own work. This is like a clock's three pointers, coordinated them, is a sign of successful CIO
