From: E-commerce Li Yan
More than 3,000 government websites have been built, more than 70% of the land-level governments have set up a service window online, and the "Government Internet Project" has successfully launched, all of which indicates that the lively e-government trains have driven out of the platform to speed up. The scene of such a scene is not from the old days of e-commerce.
E-government and e-commerce have too much similar, but different is that people who have experienced e-commerce have had a more mature mentality to view new wave of e-government. With the depth development of e-government, some basic, structural problems are gradually exposed, and this article will analyze and propose solutions.
A new form of e-government work and the contradiction between the old government organizational structure
My government organizational structure is a two-dimensional mode of the block segmentation, and is a matrix structure of longitudinal hierarchy and transverse functions. The longitudinal hierarchical administrative organizational system consists of several levels of longitudinal direction, and each level is responsible for the previous level. In addition to the highest layer, each level is divided into several sectors in the regional administrative unit. The lower the hierarchy, the more the number, the less the number, the less the number, the entire system forms a pyramid. The organizational structure of the horizontal function is constructed of several departments in the horizontal, and the A department is not responsible for the department B, and each department is directly implemented by the management object. Each department exercises different and mostly single and specialized management functions. Such a result is made to constitute a relatively independent system in each department nationwide, which is perpendicular to vertical leadership.
E-government is the starting point for public service requirements, encapsulates the various departments of the government. The public will enjoy a government service, and there is no need to another "Tuen Mun" to visit the serial work mode. An ideal public service result of e-government hopes may be that the public will pass the proof materials or other documents required to handle the business at one time to a government business handling entrance, and the internal business processing of the government can work in parallel, improve work. effectiveness. This parallel office method is not a simple "one-stop" or "one hall" service, many departments simply collect office, but the harmonization of the background system.
With more and more government services to online implementation, the contradiction between the background coordinated workflow of this e-government requirement will be more embarrassing between the organizational structure of the government "block segmentation". The essence, this contradiction is derived from the center of gravity of government functions in different periods. The old government organizational structure is mainly administrative functions taken by the planned economic system to meet the needs of the country, and the public service functions are secondary. Market economy has developed to today's gravity of government functions has changed to public service, supplemented by administrative management. The Prime Minister Zhu Yuli also placed the implementation of e-government in government functions in government work reports, further reflecting the relationship between e-government and government functions.
Further accelerate the transformation of government functions, optimize the workflow of the government, and is the only way to solve the electronic government service model and the old government organizational structure. Beijing's approach can be used in this regard. The Beijing Municipal Bureau of Municipal Committee will count the changes in changes in government work every six months and propose suggestions for optimizing government workflows in phases.
The contradiction between the rapid development of information technology and the legal construction of the ink
With the advancement of government online projects, people's demand for e-government has not only stayed in browsing government web pages, knowing the status of some government regulations, but also hopes to communicate through the government platform. At this time, the unomiscited e-government regulations are gradually displayed for e-government constraints. If the email has legal efficiency, whether the electronic signature is legal.
In fact, the construction of e-government regulations is indeed a new issue in the information age. But there is a reason for the emergence of this problem. On the one hand, due to a large number of uncertain information in the future situation, the government decision-making requires buffering period and flexibility, requiring e-government legislation to have a certain elasticity; on the other hand, because the information technology changes rapidly, and the electronic government has a large impact. It involves the system of personnel, business integration, equipment fund investment, etc., and the e-government system needs to have a stable period after each upgrade of the e-government system, and the "stage application, cross-update, gradual upgrade" can realize social resources and The best combination of government resources.
Is it not adjustable if this is this problem? Solve the problem is still there. Responding to the construction of the world's e-government regulatory, the e-government legal system in the world is currently in an uniform norm, constantly revising the immature stages; my country's currently established regulations do certain risk. I believe that the development of e-government regulations is different from traditional laws and regulations, and there must be a statement for e-government's do things. It should seize the focus and improvement. It is mainly concentrated on the effectiveness of electronic signatures, and the level of information disclosure or judicial interpretation is the core issue of e-government in the construction of laws and regulations. The security requirements for government activities and the contradiction between information open for public services
The government activities are different from business activities, which is related to the interests of the party and government departments, major systems and even the whole country. Because government information is more sensitive than business information, e-government has a high demand in terms of security as a new expression of government activities in the information age. The idea of "safety first" has been run through the whole process of e-government construction.
At the same time, the government is serviced for public services. Most of the government's departments and most civil servants are responsible for the government's public service functions. Most of the government's information is to serve the public, and it is necessary for the public. E-government advocates the use of network advantage to accelerate information flow, so that the public is better enjoying government services.
As a result, the security requirements of e-government and the open requirements of the e-government platform have become the most difficult contradiction in the process of e-government implementation. How to grasp the balance of safety and opening, solve this contradiction, I think what information is to grasp what is open; on the other hand, it is necessary to get rid of "safety absolute" during the construction of the e-government platform.
In summary, three structural issues that gradually appear in the process of e-government emergence. Repair the road, then you can run a car. Solving these structural questions is to repair railways for e-government trains.
