From: "Informatization Construction"
In recent years, my country's e-government has developed rapidly. There was a survey showed that from the end of January this year, 303 cities have established government websites in 336 cities in my country, accounting for 90,2%.
E-government is a government agency to apply modern information and communication technologies to provide high-quality and comprehensive, standardized and transparent management and services to society. It helps the "service government", "transparent government", "effective government".
The government website of Hangzhou, refers to the architecture of the government, links all departments and districts and cities, until the street township and community information level, with the most abundant and most reliable government information resources, increase government affairs information Openness, transparency. The public should understand the information and click on the mouse. At the same time, "12345 Mayor Mailbox" established on the government website and the "Government Forum" have strengthened the direct communication between the government and the public. "12345, the government is looking for the government", and the public trusts. Not long ago, a Mr. Wang sent an e-mail to this letter, reflecting the environmental issues of the river near the community, soon get feedback, he is very satisfied. In the past few years, this mailbox has received more than 270,000 people for help, complaints, consultations and suggested emails, and "the pieces are falling, and everything is echo."
Shanghai's government website, in the innovation of government management model, standardizing administrative agency, reducing administrative costs, and improving government effectiveness, and also play a significant role. The government website not only enables the public to quickly obtain a variety of government information that needs to be understood, but also greatly facilitates the masses. The annual civil servant recruits. In the past, the foreign candidates have to come to Shanghai 5 times. Now some things can be handled through e-government, and the candidates will take the written test, interview and physical examination as long as they go to Shanghai. In the past few years, the public should ask about the issue of fiscal and taxation. I have received a second average of 21, 23 working days, and now I have an online question through the Shanghai Finance and Taxation website, and the time to answer is 2,94 working days. The online transaction is not only "Let the public run less the road, just a threshold, less procedures", but let the public will take less roads, multiple thresholds, multi-channel programs.
Establishing and applying a good government website, indeed highlighting the "Service Government" "Transparent Government" Beautiful Government Image.
However, it is worth noting that it is quite a large number of government websites and is not careful. Information is the basic element of the network. The information of the network should be much faster. Many government website information is too small, information update is not timely, the content is thin and old. The website of the Meteorological Bureau of a city is published or the 2000 meteorological, and the information is lost. The network has the characteristics of bidirectional interaction. Although many government websites have also established netizen mailboxes, complaint reporting, social supervision, visitors and other columns, it is used to listen to the opinions and suggestions of the masses, but some are not open, and the masses can not pass, some can pass Go in, but I have never responded, it is like a stone sea, "two-way interaction" can't get up. Online office, this is to reduce the trouble of the masses, but some government websites have a declaration of the online handling of affairs, such as publishing procedures and contact information, there is no practical action in online services, and the public is in the "online office". The display is always "unable to find a web page". In this way, although these websites have been established, but due to lack of effectiveness, becoming "the ears of the deaf", it is inevitable that there is a mood of the decorative facade, which has become an inertile image.
