As a senior business manager of the company, CIO is the full talents of enterprise management and IT technology. I think at least four aspects should be included.
Basic qualities of managers
Including plans, organizations, coordination, implementation and control capabilities, with project managers, can manage projects from quality, cost, risk, time, process and other aspects; must also have leader temperament, ability and big concept, from development , Strategy, planning, and industry perspective thinking and solving the problem of enterprises.
Proficient in companies and the knowledge of related industries
Including core business processes such as R & D, production, planning, marketing, marketing, logistics, familiar with human resource management, financial management, organizational structure, administrative procedures and other basic resources, as well as enterprises, development goals, values and other enterprises Cultural areas. Master and apply modern information technology
Computer communication and network system, operating system, security system, storage and backup system, etc., to understand the ideological, principle, product such as ERP, PLM, SCM, CRM, EIP, BI, KM, etc. OA as well as suppliers, modern software development and management technologies, master computer services and operation management (such as ITSM), able to use information technology to solve the actual problem of enterprises.
Comprehensive, balanced personal quality
Excellent personal quality is the basic quality of successful managers, but in the current state-owned enterprise engaged in the hardships and pain of informationization work, CIO has an extraordinary personal quality, including perseverance, tenacious work style, hard work Spirit, humble and amiable attitude and the skills that are resistant to lonely, considerate, constantly learning, communicating, and communicating.
It is true that it is very demanding that the experience, special talent and excellent quality is required to meet the almost ideal knowledge, and it is very demanding for any employee. In particular, IT technology or ordinary administrators in the growth phase, such requirements are actually the goals of pursuit, efforts, and advancing. Some qualities, such as the affinity and influence of leaders, need to continue to work in long-term work, gradually formed. Since I didn't reach the other side of the victory, I didn't do CIO experience, and it was difficult to portray the other characteristics of success CIO.
Main obstacle to CIO
There are many points in technology and management, such as management to people, technologies, management like water, technology such as steel, management, technical emphasis, management is expensive, technology pursuit is perfect, management is macro, technology It is micro. IT technicians, even if you can do research and development management, project management, and even IT department managers, you must change your thinking and words and deeds, abandon personality, hide the front, improve your emotional, and even experience the ruins of hell. Mill.
Below I will tell the IT experts, IT managers, departmental IT technology, etc., six major, more than six main, and must be overwhelmed.
Obstacle 1: Comprehensive communication art
Communication and communication on technicians are not difficult things, do academic reports, participate in seminars, writing articles, etc. are technical experts' homes. However, as the communication and communication of CIOs can not be so boring, simple, simple. In the direction, CIO's communication is a full-scale upper middle and lower-off: enterprise executives, middle-level supervisors, and grassroots employees; from the content, CIOs should communicate include strategic, management, technology and philosophy; from the form, in addition to The above formal channels and written materials, more importantly, on the dinner table, the corridor, the casino, the family, etc. Easily discuss.
It should be noted that corporate executives are more than just CEOs, but also CFO, CTO, members of board members, and members of the monitors. The middle department includes the company's main functional departments such as strategic development, investment management, financial management, human resources, R & D management, etc., business sectors such as the sales department, production planning department, workshop management, etc. In addition to the technical staff of IT, grassroots employees, there are a line of business, key backbone.
What is communicated with them? CIOs must learn to speak, learn to speak according to different occasions, time, objects and questions, say different. For example, with business executives, CIOs must understand the development strategy of enterprises, the company's most concerned issue, executives to the understanding and expectations of IT technology and applications, to learn the management of strategic levels. At the same time, CIO also uses large-white words to promote the basic knowledge of enterprise informationization and the current latest technology. This looks simple and who communicates, communicates, how to communicate, may be difficult to overcome for the skilled person.
Obstacle 2: Difficult Reporting with CEO / CFO
Information construction requires a lot of funds. In terms of investment, information construction is a long-term investment, long-term return, high risk. Moreover, the current trend is that the IT system is increasing, the complex construction cycle is longer, and the update is upgraded faster, more and more input is increasing, and the efficiency generation time is getting longer. Like other management projects, information construction is difficult to directly calculate the return on investment (ROI), especially the specific proportion or value of the IT input positioning in a specific work improvement of enterprises. What makes companies are uneasy, any IT management project has a case in the country, and the same enterprises with the company have almost absent. Everyone says their business special: complex, weak fundament, limited funds, production mode Special, unique management, etc. Professionals with IT background If there is no cost management, investment management training, it is difficult to make IT investment rationality in a manner that CEO / CFO can understand. Moreover, IT's input generation analysis is extremely scarce in terms of theory and practice, only some of the calculations and analysis methods are different from traditional financial (investment) management algorithms, mostly dependent on ideal assumptions, establish mathematics in foreign statistics On the model. If the IT professionals do not skillfully analyze the ROI, it is difficult to report and communicate with CFO / CEO in actual work.
I often hear the CFO / CEO says "I am a line, I don't know what IT ...", please give up the steps to the management, because you can't communicate with the company's policy makers. Master the intent of high-level management, master investment management and business strategy management exchange means, this is the difficult relationship between IT professionals to continue climbing.
Obstacle 3: Cognition of the company's skin
A long history of state-owned enterprises can be said that it is unpredictable. Even the well-known state-owned enterprises that have moved into modern enterprises still become many elbow of Waterloo: such as TCL, Tsinghua Tongfang. The organization of organizational architecture, management, management level, personnel quality, openness, changes, implementation strength, value concept, etc., far exceeding the depth and breadth of technology. The person relationship between the dislocation festival is more complex, and non-technical personnel can be grasped in the short term. CIO can't ignore any employee, regardless of the work on the surface. If you want to affinity CIO, complete the great industry, IT technicians must be proficient in corporate culture including the above range, master the essence. The CIO of state-owned enterprises must temper the body and mind, change the mental mode, and subtle into a member of the company. My former CEO has told me about the name of the name: To renovate the company, you must first integrate into the company, becoming one of them, but can't touch its bad habits.
Participate in the business and management activities of the enterprise, adequate communication with all kinds of people from the enterprise - up to the decision makers, China to the department supervisor, to the general employee - is an optimal way to understand the company. These people are actually the end users of corporate informationization, and their communication is communicating with the end customers, they can understand the enterprise from all sides, understand the history, development, today's problems, future vision, understand the organization of the company. And all kinds of relationships, understand the production, operations and management models of the enterprise and the core business process to understand the culture of the company. On the surface, these are independent of IT technology, but these are related to IT applications, closely connected, is the difficulties that IT staff becomes CIO must be over. Obstacle 4: Lambo personal heroism
In the middle, grassroots management work, managers should be teamers, coaches, athletes and team doctors, are planners, organizers, advocadors and practitioners. However, if you want to do high-level management, it is more needed to lead the leader and team doctor, is a planner and an advocate. CIO will lead the company's IT direction, develop strategies and planning, weigh the whip scream, inspire, not just the matter, the head of the charge; CIO should use the strength of the organization, not just the talents, this is scientist. The significant difference from the manager. The technically born people should cultivate a vision, a wide view of a manager; be good at coordination, organizing and utilizing others, especially those who have low technologies than you. Technology is generally comparable to the role of individuals (although the attitude and ability to cooperate), when you expect to enter the decision-making layer, you must manage a large project, manage a strategy, take a field, you will have to whole Enterprises, the whole organization, the whole strategy is responsible. At this time, CIO will never express only personal power, but build an organization and rely on this organization, and this is from technology to management must span the steps.
In the work of corporate informationization, CIO cannot be used, and it should not use the Lambo individual, but should be fully, reasonably use the strength of the organization. My front CEO told me: our company has developed rapidly, and all kinds of relationships are intricate, that is, there are ten experts such as you are also difficult to complete such a large enterprise information. Construction. I am convincing.
Obstacle 5: IT is to save or enhance the company's tools
In recent years, China's IT industry is very eye-catching: In the 10th entrepreneurial selection, the party and the government have mentioned the information construction in an important schedule, which is considered to be transformed and enhanced traditional industries. Important means, governments and places have increased their efforts to implement e-government, e-commerce and electronic teaching. These have greatly improved the importance of information technology, and also enhance IT people's pride and responsibility. The IT staff in the enterprise seems to have a mission of superiority and savior or advanced cultural representatives, thinking that the company's improvement or from the difficulties, it can be used in the Western successful ERP, CRM, PLM, SCM and other tools and ideas. Transforming China's business. I don't know, in addition to the concept of hype, market operation, and other marketing methods, information technology is ultimately a carrier of advanced management ideas, and any information system cannot include all of its claim to manage philosophical concepts and practices. Moreover, if you don't master the core of your business management, you don't have the essence of the IT information system. If you don't have the correct use of the IT system, you will not talk about the representative of advanced ideas.
I often receive the Internet anytime, anywhere, I can't make a message, I can't open the web, password forgotten, etc., I suddenly realize that I am realized that whether it is managing the account, producing a production plan, record sales contract, and management R & D documents. With the product, or in support data analysis, online recruitment and collaborative office, people will only use information technology as a tool for the company.
In essence, IT is like the machine, hydropower, communication tools, etc. in the enterprise, and these can't see it, it is easy to do, it is easy to inexplicably erroneous application software and network system sometimes feel is not as good as calling, fax useful . Needless to say that IT is compared to fund management, human resources, customer resources, R & D capabilities, manufacturing capabilities, etc., enhance IT to asset management and corporate strategic resource management. Information technology is impossible to fundamentally thoroughly changing the fate and status of a company. IT professional technicians must truly understand the needs of the enterprise and core issues, using techniques to solve daily actual seemingly simple work. IT must be taken from the altar, so that IT has become an indispensable element of the daily operation of the company, so that CIOs with professional background have existence. This attitude and ability from the sky to the underground are obstacles that IT staff must span.
Obstacle 6: Highlights of the technical elite and the lonelies
To be a qualified CIO, you must strive to become a technical expert and management expert. Doing an expert, a meticulous, striking, excellence, but never think that it is an expert, and it is even more interested to have a leader, skillful victory. IT technicians should put China's traditional virtues - modest - inscribed in mind. Don't think that the advanced technology and management of Europe and America will be stronger, and the cultural and straight-hearted cultures are also introduced into China, especially in the historic state-owned enterprises. In China, the higher the power, the more the technology is, the greater the responsibilities, the more you want to be old and old. Only in front of the leader, it is regarded as a horse, a group and gas in the flat-class cadres, saying that the brothers, hip hop, listening, although these behaviors can not understand, it is difficult to do, even hypocritical performance, but, It is a huge obstacle to hinder IT profession to grow into senior managers.
China is amiable, smiling, the scholars, experts and technical elites, they are all models of IT technical talents. IT staff who are interested in joining CIOs must learn to make friends with all kinds of people from the company, and make friends with your end users. My front CEO has repeatedly disclosed: China and senior leading cadres must sincerely listen to the opinions of the masses sincerely, and make people doing the tail.
In China, doing management is to be a person, doing CIO. (Li Jinhua)
Source: China System Analyst
