The billing settlement system is one of the core systems of the telecom operation enterprise. The system can be effective, and the safety operation is not only directly related to the benefits and development of telecom operation enterprises, but also indirectly reflects the telecom operation enterprise to the majority of telecom users. The level of service is high, so the billing settlement system plays an important role in the telecom operation support system OSS. In fact, the charging settlement system of the telecom operation enterprise can not only be an important part of the operational support system, but also, due to its relative independence, it can also be used as an information system. If the billing settlement system is used as a separate information system, it must be considered the interface problem of the system and the telecom operation support system to achieve a seamless connection and data effective sharing of the system.
At present, the fierce competition in the telecom market has put forward new requirements for the charging settlement system of telecom operation enterprises. New market environment requires billing settlement systems to successfully handle various billing business and settlement activities, but also provide higher automation levels, system maintenance management levels and expansion of new business, and as much as possible The error rate of the billing settlement is reduced to zero; more importantly, through the good operation of the billing settlement system, it is necessary to improve the market response capabilities and competitiveness of the enterprise, and can provide users with better service. This requires the development and construction of customer relationship management in the development of the billing settlement system, and the customer-centered rather than production.
The development and construction of the billing settlement system must follow the principles: Customer-centric; implement workflow management process-driven; provide open, multiple functional modules; realistic data sharing.
According to these principles, combined with the development of current information network technology and database technology, adhere to the market-oriented, customer-centric guidelines, to provide the user with quality service, and provide the following billing settlement system. Platform construction plan.
The status quo of new market environment and technology development requires the charging settlement system of telecom operation enterprises with a three-level structural mode based on customer / server (B / S) model. The system system can be divided into four levels, namely the basic data layer, data exchange layer, business function layer and system application layer, as shown below:
The billing settlement system generally includes billing settlement control subsystem, billing pretreatment subsystem, billing processing subsystem, settlement processing subsystem, interface with other subsystems, customer cost query subsystem, etc., the following will The function of the system is described.
Billing settlement control subsystem
The billing settlement control subsystem typically includes the function of the rate setting, alert line setting, user information setting, and so on.
Rate setting: Set the service fee collection standard, use the service type to distinguish different types of users, and different service types use flexible rate of rate policies, such as providing time billing, bytes, The bill is charged, monthly, the total time segmentation is not divided into time, the total flow segment is not intensive, and the total time segmentation is scheduled, and the total flow segmentation is scheduled. At the same time, you can set different rates in different periods.
Word line setting: You can set a usage alert line for different service types. Thus, when the user's usage is greater than the alarm, the system will remind the user to take corresponding processing measures. Set the type of service while setting the alert value. That is, alert value is set for any service type, and a service type default is no alert value limit. User Information Settings: Establish and Maintain User Releases.
Billing pretreatment subsystem
The billing pretreatment subsystem requires billing settlement data acquisition, and timing is standardized and validated to standardize the original data given by the user billing of the communication system. Import the correct information into the billing system database, and provide convenient The original data file selection function provides a convenient data preview feature to provide a detailed error reporting.
Billing settlement data acquisition includes acquisition processing for two types of data. Billing data acquisition requires collecting billing single data, billing settlement data, including customer costs, fees, settlement data, other data, etc. Business Data Acquisition Requires Various business parameters and customer data related to billing processing, including account rate, business data, customer payment data, etc. The method of charging settlement data is collected has real-time online acquisition, timing online acquisition, offline acquisition, manual input, etc. The collected billing settlement data is preprocessed, and further processing is provided to the charging processing subsystem. Billing processing subsystem
The billing handling subsystem is capable of charging according to the amount of information, according to the amount of information accessed, and can perform a flexible and diverse discount processing by different traffic, and can provide flexible and diverse discount processing methods. Data, can carry out statistics or queries of rate, receivable, harvest, user information usage, and link occupancy time, convenient for users' query and provide accurate scientific statistics for leaders.
After the charging settlement data is acquired, the rules are formed, and the original posts with standard formats are formed. This bill does not bring any additional information, which reflects the original characteristics of the original data. The function of the billing process is to preliminate the preliminary price processing and basic discount processing, and make it more suitable for the structure of the database; if there is an abnormal post, you need to handle the corresponding data of different services. Also different, but the entire process is substantially consistent.
Settlement processing subsystem
The settlement processing subsystem preprocesses, priced, sorted and partially deals with data sources that require billing settlement, forming billing settlement list data. The billing settlement processing features include pre-processing, price, sorting, abnormal processing, log management, audit check, statistical analysis, and data management.
Interface with other subsystems
Data in the system can be used for other parts of the system, avoiding data repeated storage and ensuring data consistency. The system should contact the system's other subsystems, it is necessary to make full utilization of existing data information, but also provide information for the user's payment information, based on the opening of the information link according to the user's payment situation, etc. operating.
Customer fee query subsystem
In order to enable customers to understand the situation of using system resources, control their expenditure costs, need to provide subsidy subsystems. The system is not only able to provide customer-should pay the customer, but also provide information to the user's respective time periods.
