1. Under the NT platform (including WIN NT, WIN 2000, WIN XP), run the installer after logging in to the administrator, confirm the identity, otherwise it cannot be installed;
2, if you just run a setup, wait a few seconds to start the next installer, because the installation program has been completed, actually the program is still cleaned up, and there is Ikernel.exe in the memory. Engine) resides, so if you start another installer at this time, an error will occur.
3, if you have an error in the process of installation, please use the Task Manager to see if there is ikernel.exe, if you exist, then you confirm that there is no installer running, you can end this process and install it.
4, clean up the clean system and the TEMP directory under your system account. For example: Your system is installed in the C drive, the Windows directory is Winnt, then your system Temp directory is: C: / Winnt / Temp, if you are logged in with "Lu Guowei" account, your personal TEMP directory is: C: / Documents and Settings / Lu Guo / Local Settings / Temp Please clean the 2 directory (delete files within all directories).
5, delete the directory: Program files / common files / installshield, then install
6, delete the directory: Program files / common files / installshield / engine will be installed again
7, please reinstall IE 5.x or 6.0, if you are a NT platform, reinstall Microsoft's Service Pack.
8, there is a relationship with the COM interface, this situation has a small probability, if you are interested, you can refer to InstallShield solution: http://support.installshield.com/kb/view.asp? ArticleId = Q104986
9. Files that may be potentially caused: stdole32.tlb, stdole2.tlb, or stdole.tlb, the loss of these three files may result in failure, these three files are system core files, if they miss, please use the same operation The system's machine is copied to the corresponding directory of the unit.
10, if you use Win98, it is highly recommended that you install Microsoft's DCOM patch, the download address of this patch is: http://www.microsoft.com/com/dcom/dcom98/download.asp
11. Confirm that you are using the latest InstallShield engine, which is for the installer producer, please use the installshield latest version and keep the update, so that the engine you created is the latest.
12. The default analog level must be set to: ID, its steps are: a, click Windows Start menu; b, select "Run"; c, enter DCMCNFG, then determine; D, if there is any warning prompt, please select No; e, "Distributed COM Configuration Properties" dialog box appears; f, select "Default Properties" page; g, select "Default Level" drop-down box selection "ID"; H, click Apply to determine.
13, causing the installer error still can not read the following registry key (low grade account): HKEY_LOCAL_MACHINE / SOFTWARE / Classes / CLSID HKEY_LOCAL_MACHINE / SOFTWARE / Classes / Interface HKEY_LOCAL_MACHINE / SOFTWARE / Classes / TypeLib Use regedt32.exe to change If the account level, please change to the following level:
Administrator (on the local machine) System CREATED OWNER
14. Use regedit32.exe to check HKEY_LOCAL_MACHINE / SOFTWARE / Microsoft / Windows / CurrentVersion, there is no space or use Tab. For example, "C: / Program Files / Common Files" is correct, but "C: / Program Files / Common Files" or "C: / Program Files / Common Files" is wrong, please delete the space.
Increased: If the user has installed the ACDSee 5.0 trial version, it will cause conflicts and installation programs. It is recommended to uninstall the ACDSEE 5.0 trial version and install.
