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First, please read the random document of MS products in detail, and the excellent help system will understand your problem in the first time. In WindowsXP
And 2003's help add a query of Microsoft's knowledge base, which helps you solve the problem faster.
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Then you can log in to get the following site to get the basic solution:
Microsoft
? Technet English Home: http://www.microsoft.com/china/technet/default.mspx
Microsoft
? Msdn Chinese Home: http://www.microsoft.com/china/msdn/default.mspx
You can try in Microsoft any prompt information obtained during the use of the system.
? Knowledge
? Find in Base:
Http://support.microsoft.com/default.aspx?scid=fh;n-us;kbhowto
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?(English)
Http://support.microsoft.com/default.aspx?scid=fh;zh-cn;kbhowto
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?(Chinese)
If you use Chinese knowledge base search, you can search for your English knowledge base (Knowledge
? Base
You can look at the log record in the event viewer, and you can try to find Events on the TechNet home page.
? &
? Errors
? Help to get more detailed information, here is Window
? 2000
? Server
? Events
? and
• Errors' link: http://www.microsoft.com/technet/support/ee/search.aspx? DisplayName = Windows% 202000% 20 Server & Prodname = Windows% 20Operating% 20System & Majorminor = 5.0 & lcid = 1033
If the results of the query still can't meet your needs, you can try to log in to third-party sites EventID.NET Query: http://www.eventid.net/
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If you need to get download resources in Microsoft Site, you can log in to the following sites:
Microsoft Download Center: http://www.microsoft.com/downloads/search.aspx? DisplayLANG = ZH-CN
Microsoft
? TechNet Download: http://www.microsoft.com/china/technet/downloads/default.mspx
If you need to get secure information in time, please log in to the TechNet Security Chinese site:
http://www.microsoft.com/china/technet/security/default.mspx
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If you need a detailed query for Microsoft products, please visit Microsoft Product
? Support
Centers:
Http://support.microsoft.com/default.aspx?scid=fh;n-us;faqs&sd=tech
If you have any suggestions in using Microsoft's product, please log in to the Microsoft Product Feedback Site Submit your valuable comments:
http://www.mscommunity.com/communitywish/default.aspx
If you can't get the information or solution you need through the above approach, you can always log in to Microsoft.
? Service gets detailed consultation information. Their site is: http://www.microsoft.com/china/service/
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• Then the use of KB and lookup methods:
Maybe you don't know very well for MS, this is likely to confuse your solution, then please refer to:
http://support.microsoft.com/default.aspx?kbid=816915
If you determine the KB number (for example, KB835732), you can search in the knowledge base.
Http://support.microsoft.com/default.aspx?scid=fh;zh-cn;kbhowto
The keyword uses KB835732, you can search for this KB
Http://support.microsoft.com/default.aspx?scid=kb;zh-cn;835732
This KB is a Chinese version. If you have not obtained a Chinese version in this search, you can try it when you search.
? English knowledge base
You can usually be obtained by KB numbers, you can search in MS download center.
http://www.microsoft.com/downloads/search.aspx?displayLANG=zh-cn
The keyword uses KB835732, the search results are default in this popularity, you can choose the corresponding version download.
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• Finally, some resource links at the MS site and third-party sites
Bamboo
?
? Search class:
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White paper and technical resources
?
? http://support.microsoft.com/default.aspx? scid = kb; EN-US; 298447
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? Product search
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? http://www.microsoft.com/info/smart404.asp? 404; http://www.microsoft.com/learning/centers/windoes2000.asp
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? Knowledge Base (KB)
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? http://support.microsoft.com/default.aspx? scid = fh; zh-cn; kbhowto
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? Online support
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? http://support.microsoft.com/
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? Support Center FAQ
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? http://support.microsoft.com/default.aspx? scid = fh; zh-cn; FAQS
Win2Kevents & ErrorS
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? http://www.microsoft.com/technet/treeview/default.asp? URL = / tech / prodtechnol / windows2000serv / support / ee_win2ksvr.asp
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? EventID.net
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? http://www.eventid.net/
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? DLL
Database? Database
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? http://support.microsoft.com/default.aspx? scid = / serviceDesks / fileversion / dllinfo.asp
Bamboo
?
Article class:
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?
? Technet Chinese Homepage
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? http://www.microsoft.com/china/technet/default.asp
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?
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? Windows
?expert
?
? http://www.microsoft.com/china/technet/columns/profwin/?
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?
Win2ksvr
? HOWTO
?
? http://www.microsoft.com/technet/treeview/default.asp? URL = / tech / itsolutions / howto / admhow.asp
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?
?
?
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? Windows
? Home
?
? http://www.microsoft.com/windows/default.mspx
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?
?Tem
? Services
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? http://www.microsoft.com/technet/treeview/default.asp? URL = / tech / prodtechnol / Windowsserver2003 / Plan / SVRXPSER.ASP
Win2ksvr
? Document
?
• http://www.microsoft.com/windows2000/EN/server/help/default.asp? URL = / Windows2000 / En / Server / Help / SAG_AD_UNTRUSTS.HTM
Bamboo
?
? Resource class:
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? Service
Packs
?
? http://support.microsoft.com/default.aspx? scid = fh; [ln]; sp &
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? Deployment & RSK
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? http://www.microsoft.com/windows/reskits/default.asp
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TechNetDownloadDownloadLoad
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? http://www.microsoft.com/china/technet/downloads/itdownloads/
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? Msdn
? Library
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? http://msdn.microsoft.com/library/default.asp? URL = / library / en-us / mmc / mmc / mmc_programmer_s_guide.asp
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Isaserver.org
?
? http://isaserver.org/
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?
Scripting
? Guide
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? http://www.winguary.com/scripting/
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?
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?
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? Installer2.0
?
? http://www.microsoft.com/downloads/details.aspx? Displaylang = en & familyId = 4b6140f9-2d36-4977-8fa1-6f8a0f5dca8f
Bamboo
?
? Safety class:
?
?
? Security
? Search
?
? http://www.microsoft.com/technet/treeview/default.asp? URL = / TechNet / Security / Default.asp
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?
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?
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? EventLogscan
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? http://www.eventlogscan.com/?Adclickid = 63386
Bamboo
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? Feedback class:
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?
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? MS product feedback
?
? http://www.mscommunity.com/communitywish/default.aspx
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Microsoft
? Events
?
• http://msevents.microsoft.com/cui/search.aspx? Culture = EN-US
