Business Intelligence (BI) Guide us to enter a new era, for analysis, reporting and performance management, enterprise users have more control. Enterprise users no longer rely on IT departments to support each demand, gaining faster and better decisions.
Business Intelligence (BI) Let the IT and business units in the enterprise began peaceful coexistence, and the IT department can add value to the company. The new opportunity is displayed to the IT department, which is not imagined before.
A new era
In 1996, I participated in an ordinary meeting, I need a financial statement and analysis tool. A software vendor's introduction let me wake up, I have seen all of my needs, so I no longer consider developing our financial reports and analytics tools. The software vendor opened the OLAP tool, and there was a few mice. In less than a minute, he established an income report, slice information, cut into pieces, I have never seen it before. I can't imagine how this is achieved. Because there is no formula, it can be done, but they are there, I see it close.
That is 10 years ago, now I am no longer afraid of these technologies. Now the three hotspots of BI have emerged. One is the integrated BI system. Gartner shows this concept and defines BI qualifications. Many institutions create value for this very support, IT and business users. The second is to make full use of data. Use the intelligent dashboard to monitor important events to pass the information to the user. The third is the prediction function of the BI. The prediction function cannot be used means the primary stage of BI. These three hotspots make people look forward to the BI.
BI capability
In the 1990s, the BI was still in the early stage and at an acceptance period. Those who see BI value and potential continue to promote this concept. The expansion of technology and performance allows people to quickly accept BI. Many new companies have entered the BI field to try to meet new BI demands. Later I found that this kind of acceptance process is too fast. At the same time, Bi seems too slow. For example: explanation and make people accept multi-dimensional databases, the business unit increases more responsibility, the complexity of integrated data sources, so that users really use new features, it seems difficult to implement.
In the first five years of the 21st century, BI was widely accepted. The IT department provides better service with BI to customers. This period is a fast and extensive deployment leads to a lot of successful solutions. At present, these solutions continue to be pointed out that the efficiency of maintenance is low, and the management problem of data is prominent. They are trying to solve these problems.
The biggest value of BI is to make a more intelligent response than market demand. For example, if your company successfully delivered 4 BI applications within 1 year, you will look forward to getting better benefits than the average market average. The value of these applications is no doubtful. In the process of implementation, associated with BI capabilities. Maybe a company can achieve 2 times the application and achieve 2 times value.
Figure 1 Several factors affecting BI capabilities
Predictive analysis
The current main function is to manage the performance of the department with balanced scorecard. These needs are copied by reports only a few years ago. BI technology allows us to automatically generate these status reports, put on the manager's desktop, they can easily see the result and go deep into detail data. This is a major change. The manager has obtained more data than previous. However, managers are not happy. I often hear problems is, "I have got a lot of data. In fact, it is lost in data. We must look for one of these two parts. I hope that the dashboard can tell me the place, I don't want Go to find it. "Manager hopes to" push "" push "to them, not they go to" pull "data. The instrument panel can give the manager to the field of low performance. But the instrument panel lacks forecasting intelligence, which can't make them very good monitoring. This situation is currently changing.
The company is currently introducing a dashboard with predictive analysis. This technology has complex data mining tools and knowledge discovery tools. The manager no longer drills discovery and is hidden in the data and risks. The smart dashboard allows managers to directly locate changes. Prediction analysis is carried out using linear regression and other statistical models, which can minimally explore data patterns, abnormal monitoring, and trend analysis, which can make alert before risk. This is a key change. The instrument panel not only reports the already past events, but can display the current state, but also predict the future. The dashboard can help you automatically reach your destination as aircraft navigation system. Figure 2: Application of different functions of BI
Bi-to-customer BI
The concept and value of BI have been known by most companies. He has applied to almost all areas of enterprises. The next step of BI value will be for customers. The development of technology in recent years is sufficient to support this ability. The functionality and security of the network provide possible. We can provide customers-oriented BI applications through secure networks, leadership manufacturers are expanding their BI, allowing customers to access corporate data through firewalls. Customers can access the required specific data at any time. This kind of demand is very important, and the return on investment is also practical. There is also an important value to reduce the cost of maintaining customer relationships. Because your customers are self-help. It is only a small team to meet customer needs without reducing service quality. And the customer is very happy, they can access the information when they need it, do not wait, no need to communicate back and forth.
The development of BI is entering a new era. We have no reason to fall behind. All ideas will become reality.
(有 章 编 编 CHINABI@126.com)
