Encounter the boss!

zhaozj2021-02-16  71

At the beginning of the year, I was sent to Anhui Hospital to implement the software system. The time given by the company is 1 month, that is, the completion of March 19. But in fact, until now, I am still in this hospital. Among them, I was slowly traveled. . . . My colleague is the first month of the lunar calendar from Xi'an. After a day of the train run, I arrived at 8 pm on the next morning. After arriving at the hospital, I went to visit the hospital's leaders and 4 network managers. You can start working in the afternoon. Due to the online engineering in the year, colleagues and the hospital management network management, they started under our arrangement, mainly, the test lines were smooth, and the modules were required, and several installation panels were made. The cabinet between the building. The central computer room is organized: the server installation and commissioning, the installation of the backup power supply, the installation of the UPS. The whole of February has been spent in such work. This is also constantly urged hospitals' relevant department maintenance of the hospital's code, mainly to organize and maintain the pharmacopoeia and toll project. Just starting, colleagues and I have a good writing, write a job diary, write a plan according to the company's regulations. But after arriving in mid-March, there was no way to write because we didn't write something. Work is very uncomfortable. The lives of network hardware have been fixed. The poor computer did not have it. In March, we have repeatedly requested the hospital's network administrator to send the computer to the department as soon as possible. The network management is also very obvious, but the problem is there, but the problem has emerged, there is no department to lead the computer! I can't send two or three computers a day, and sometimes a week is can't send a few. There are more than 100 computers in the hospital, so I don't know when I am going! This problem is put down. Let's talk about the problem of hospital code maintenance. The two most important pillars in a hospital are also the key sections of our system: Pharmacopoeia and toll items; the correctness of these two parts maintenance directly affects the later use. The failure of maintenance will bring a lot of trouble and problems to the later use, which can be said that the system that is started is very failed. My colleague was divided into work at this time. I was responsible for the hospital's nurse, doctor, pharmacy drug operator and training personnel training, and he was responsible for hosted the hospital's code maintenance. Two heads, first said that I am here, because the other two colleagues have done some of the training work of some modules. I want to train some parties should not be a problem, just explain slightly, it is ok. But now I want to come to me is wrong. In fact, it has been reflected in the training. In the process of training, especially the nurse station training is more difficult. Whenever I start to explain less than 10 minutes, I have no way to talk about it, because I have no chance to interpire. Next to you only hear a quarrel and some inexplicable questions; what is the content of them? No more than two scope: one is a charging problem, one is a problem with workload. Charges: This hospital has not been on any computer system until now, everything is a traditional manual operation, and each department's charge is also relatively "independent", the same fees are different in different departments. Some national unified charging projects, each department has different charging "standards". The simplest and most common toll items, such as intravenous infusion, according to the national standard, when the first bottle is lost, then the second bottle receives 1 yuan, and push it by secondary. So according to this standard, the two bottles should be charged 7 yuan, but I found that only one department was taken during the training process. Other departments are different, 8 yuan, with 9 yuan, etc., and have different reasons. This can be imagined, how other costs are received, a word disorder. So this problem has always plagued the implementation of the entire system.

Originally, a hospital is only one standard and is approved by the financial department. But here is not. Finance can say that it doesn't understand these, this is not exaggerated, and the performance of the financial section can be seen in the future implementation process. The financial sector is a woman. It is the kind of person, and we ask her to inform each department to organize the charging items of their own departments (except those unified, but must also be charged, a large part is the material cost ), It is also very obedient, notification, there is no result. Workload problem: Since our system focuses on charging management, the traditional model of the hospital is very changed. After the system is on, the work is completed in hospital charges and function departments, such as billing, price, etc. Now to disperse the nurse in each department to complete. In fact, it is the entry and execution of the doctor's advice, as well as miscellaneous bill of departments. But just these, it has already enacted a fierce quarrel, there is no noisy, noisy, noisy, who wants to learn. Some simply came, just came, don't listen. Training can be said to be very uncomfortable. Maybe you will ask me, these issues should reflect the leadership of the hospital to come to coordinate them. For the hospital leaders to coordinate this matter, we have to find a hospital's dean is also the head of the hospital's hospital. He, I really don't know what to say, it is really leader. We feedback to him, he only said high-profile, "this system can get up in other hospitals, we should be able to get up here, who, the XX (hospital management network management) has problems? Is there any problem solved? Oh, you go directly to the director, nurse, ", network management? What can I say? Can only be said, no problem. We also have nothing to say. Go down to find director and nurses. A department of a department is looking for, waiting for their time, it is, it is also said that it is half a day, and it has not been reflected in what is the problem, or looks for an interface to walk. We are angry! The network management of the hospital is also very helpless. After all, they are young, there is no power. There have been several times, and the hospital has also held several meetings. About the problem of the system, because we did not attend, but from the reflection of the NMS, it was still quarreled. In the early April, the code barely can be put into use. I and my colleagues didn't want to try again. I rushed to give the outpatient toll system and pharmacy management system. Original clinic also has a doctor station. Temporarily not (whose reason is to charge the project and the maintenance of the pharmacology). The first day of the outpatient failed, and the toll staff toll items were tired. Finally, the leadership of the hospital, the computer and the work are parallel. I am very helpless with my colleagues, and there is no way to wait for the patient, I have to agree. After all, we have already come out for more than 2 months, and you can't have a little grades. The outpatient clinic has such a half-computer, half-handed parallel, until June, the outpatient doctor stands up, and it is necessary to maintain the hospital's fee project. There is also an episode in this. It was originally planned to have a 51 home doctor station. However, when you are ready, the hospital organized an outgoing visit, come back, bring back a fee item (electronic version) , The dean demands this set of toll items, 9000 records, to modify our system, and maintain the maintenance amount can be said to be large.

The original charging project has only more than 4,000 items that have been made for so long. This time, I am a bit very atmosphere, but there is no way, the dean of the hospital has decided. All May is organized more than 9,000 content, and there are still some charging items in the middle of the department. By mid-June, the charging project finally sorted out, but another problem came out, the material charge problem. This question has been for a long time, the hospital decided, the middle cause is the president of the hospital (four vice presidents), don't go out, others don't dare to decide. However, the problem is still solved after the president is coming back. The outpatient station finally got up. At this point, the system of the outpatient is a paragraph, which is that we are in other places, and the hospital is together. The hospital's meaning is gradually. It is not allowed to be a problem. We have this. In the end, all preparations for preparation for hospitalization, including the system's previous training. Originally hospitalized, there were doctors' workstations, but the leaders of the hospital decided that the doctor stopped. Enter a doctor by nurse. In this case, it is equal to modifying the hospital's process and also replaces the module. Change the original nurse workstation to the medical system. There is no medical system contract, so there is a hospital temporarily borrowed. The company also agreed. In this way, re-training the nurse and other modules, follow the modified process training. Just coming in July. At the beginning of July, I got a "generality". If this month is 15th, the hospital does not start, I ask for withdrawal. Waiting for the hospital preparation to do it again. The leadership of this hospital also gradually came over to ask these things (in fact, after the hospital organization went out to visit, the hospital's leaders attached great importance to the work of this system, and we know that the network administrator who only rely on their hospital is very difficult. I got up. I realized that those people who work the department will be specific. Therefore, the progress of the preparation work is still smooth, and finally the No. 18 (rely, or postponed for 3 days). The computer finally passed on the 15th, after which the computer and network system of the entire ward were also checked again. On the morning of the 17th, the Finance Department went to the hospital for patients with patients in the hospital (we plan to start at 4 pm). I don't know why this time is so active! ! ! Starting, it is very chaotic, due to the patient's accounting and the discharge of the hospital. So the progress in the morning is very slow. But it has already begun, you can't stop. At the end of the pharmacy, the nurse recorded a doctor's advice, and he ended at 3 o'clock on the next day. We take a rest. In the morning of the 18th, our 6 people (4 people in the hospital network) were in accordance with the original arrangement. Squat. Fortunately, the pre-preparation work is not done. Now everything goes well. Of course, occasionally problems are still, in fact, it is still the problem of toll projects, and the issue of financial sector. What's even more, there are several patients, I don't know if I enter that department (it is also a financial issue). However, overall is smooth. A week's auxiliary operation, we have sitting in the computer room without going out. In fact, the company said that the company said that I came to learn, because I took me is an experienced old employee. However, in the implementation process, I found a lot of systems to discuss together. Of course, I am a bit too much, but I admire him very much, it is his control and overall situation of his emotions. Although this is unpleasant, it is unpleasant, but it will soon apologize. The old brother went back at 51 and thought of my wife. The company sent a colleague again. After they arrived, I learned that I just entered the company, and I also came to learn, I changed a role, be an old employee! There is nothing to say by the company! Continue to do it below!

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