The company's quality management work is carried out by quality management manual. So, how is the Quality Management Manual?
First, there should be a company's quality policy and quality objectives. Quality Policy Expressing companies hopes to achieve what kind of vision to achieve quality work, such as providing quality network communication services. In the development of quality targets, due to the standards of the company's industry, quality standards are selected, and the quality standards that are suitable for all departments in the various product lines will be selected. For example, the TL9000 certification of the communication industry can be developed, and the quality indicators such as single-board rework rate, timely solving rate, customer 800 service satisfaction are available.
The purpose of the quality management manual is to ensure that the company has the ability to produce products that meet certain quality products, which can see how to improve quality from the formulated quality indicators. But he did not define how to improve this ability, and the ability to improve the ability to rely on never-ending process improvement. The two interactions is to pursue the way of perfect quality.
