A little accident occurred in the first 2 days. After the system is hot and standby, the system has a serious failure that cannot be operated. Since the project has been running in an external network environment, it causes the external network to stop running a day. How big is the loss of the project, but the problem in this accident is worthy of our consider.
1 conceal accident
A period of time after the accident has not communicated with the customer in time.
2 There is no set of timely response measures
There is no timely process after the accident, causing an accident to drop a day overnight. Finally, after the developer, check the code.
Discover the problem.
3 After the incident, there is no summary lesson.
Afterwards, just oral explanations and discussed, did not summarize the accident.
I don't know how much is domestic companies. I really don't know how such companies won the trust of customers.
