??????? Today, a summer vacation intern in today's two weeks, maybe for their people of this famous university, in such a company, doing such a small matter, it may be a bit Quick. ??????? Also maybe it is not that things, maybe others have their own special circumstances. Just watching him pushing home, I remembered that I didn't think of some "small things in the past, but now I found that the benefits are all shallow, I can't help but I want to knock on the keyboard.???????????????? Has been a small product, because the lack of people and good management, sold more than half of the characters, have become a customer service, and the ten calls will be handled every day, some are the shortcomings of the system and Bug, more users don't know how to use it, take a step to teach them to operate, and even teach how to send an email, occasionally to solve the problem, often can't be trained by customers. At that time, I really felt that time was broken. If you spend these time in the study of technology, it is also possible to mention the suggestions. You should have one or two good customer service to serve as the intermediate layer of developers and users, but the small company has so many resources.??? ?????? Now, I feel at least three points from it: ??????? Personal communication skills have been greatly improved in the frequent contact with customers; ??????? Patience to listen to others to describe the problem. This is a personal problem. It is often self-righteous to interrupt others. After the baptism communicating with customers, it is much better now; ?????? Even if the customer is not, you also Self-polite response, mapping into life, you seem to have tolerate and understand things that are not pleasing in the past;
????? Although it seems that the same technology is independent, it is quite a value.
