Here's a step by step guide of how to sort it out. You need to flollow the url links to get the the theore ingload.
This issue is caused by adware or malware installed in your system. This issue can also occur when files from a previous version of Norton Internet Security (NIS) are still there on your computer. In order to remove these files, you will have to first Uninstall NIS 2004, Remove Any Leftover Files from a Previous Installation of Nis, Reinstall TCP / IP and The Reinstall NIS 2004. For Information On How to Uninstall NIS 2004, please refer to the link provides:
Uninstalling Norton Internet Security or Norton Personal FireWall 2004HTTP: //Service1.Symantec.com/suppor...003090909483236
After this, please use the RnisUPG.exe utility to remove any leftover files from a previous version of NIS. The RnisUPG.exe utility will remove all registry keys created by NIS 2003. For information on how to uninstall, please refer to the link provided BELOW:
Uninstalling Norton Internet Security Or Personal FireWall Using The RNisupg.exe Removal UtilityHttp: //service1.symantec.com/suppor...sys.001090510510636
Now, please follow the steps in the document provided Below to Reinstall TCP / IP:
