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Personal Knowledge Management (PKM) implementation ----------------------------------------- ------------------------------------- 10-27-2003 13:55:02 kmcenter Tian Zigang Click : 1366
[Editor Press] Personal knowledge management is that every knowledge worker builds its own core competitiveness and improving its own effective means, which effectively manages its knowledge is beneficial to yourself in the workplace, and ultimately improve yourself. Probably we will have this experience: in order to find an address, telephone number or emailor, spend a lot of time to find or call inquiry, but finally find this thing is on your computer desktop; probably you are also the same as me After you have seen a key information you have seen yesterday, you should use it when you draft reports, but you can't find it, and finally, the report is not going to write, the result is that you can't finish leadership, you also feel unhappy.
Why is these problems? As a knowledge worker, we now have a lot of tools: telephone, fixed computers, laptops, mobile phones, and PDAs, there are many other five-flowers of play, claim to help our work better and more efficient, business OA, ERP, CRM has said that we can make our work more easier, and why our feelings are we doing many do not have efficiency work? Is there a problem there? IDC's research report shows that 90% of the "innovation" do 90% of the knowledge workers are repeated work, because these knowledge already exist (existing in the organization's internal or organized). In fact, knowledge workers have such a feeling: most things are restrained than looking for this existing thing. Another research report showed that the time of knowledge workers 1/3 used in the information they never found never found.
We believe that the reason why personal work is low is because there is no effective management for individual knowledge. In today's era, the number of information is very large, and the knowledge we need in our work is also very extensive. As a knowledge worker, most of the work is to do those innovative work and it is impossible to repeat one day after day. Operation, so each of our people will use various knowledge, high for knowledge and quality requirements, and we cannot manage these many knowledge, and finally causing low efficiency of work. Knowledge management is a personal thing and a variety of organizations. However, it is not that each of us can decide the implementation of the organization's knowledge management, even if it organizes knowledge management, the final success is still in each individual's participation degree and personal knowledge management level. Further, personal knowledge management is that each knowledge worker builds its own core competitiveness and improving their own effective means, which effectively managed their knowledge is conducive to the homage of yourself and eventually improve yourself.
Personal Knowledge Management (PKM) has a variety of definitions, but its essence is to help individuals enhance work efficiency, integrate their own information resources, and improve their personal competitiveness. Through personal knowledge management, individual information has been made to have more valuable knowledge, which is ultimately beneficial to their work and life. In fact, in everyone's work, there is already a shadow of knowledge management, but at this time, at this time, the personal knowledge management (PKM) is still in the state, and if we can more consciously understand personal knowledge in daily work Manage, then PKM is a very simple thing. The personal knowledge management (PKM) implementation is based on the following two principles:
Principle First, simple and effective. It is expected that individuals can manage their knowledge based on the personal knowledge management implementation methods we describe, and the effect of this management allows yourself feel. Principle II, Economic Principles. The implementation of personal knowledge management does not require you to pay anything (you don't need you to spend a lot of money) to use the tools that each ordinary person can get.
Personal knowledge management also follows the universal laws in knowledge management, but it has its own characteristics: such as the important part of organizing knowledge management (OKM), "Organizing knowledge", Because of the acquisition, storage, and use of knowledge is individual. Personal Knowledge Management (PKM) is easier to waste because there is no organizational constraint, and cannot be effectively carried out, and the effect of personal knowledge management is more difficult to measure. Hereinafter, this paper discusses the acquisition (learning), knowledge storage management, knowledge use of personal knowledge management (PKM).
Building your own learning network - PKM knowledge learning
With only a lot of knowledge, personal knowledge management is meaningful, so the first step in knowledge management is the knowledge of knowledge (also known for knowledge). In fact, everyone has their own knowledge learning methods and systems in daily life: For example, everyone has an interpersonal circle, through this circle, you can get the knowledge that you can't get in books and other channels. We believe that individual knowledge learning can be divided into the following ways:
Learning and training: Students who do not participate in work are their main tasks, and the company's internal training is also a kind of study. The effect of this learning is very valuable to a person's development and the future, so everyone should cherish this opportunity. In addition to this regular learning opportunity, in this era of knowledge economy, everyone should constantly learn to enhance themselves, thus enhance their competitiveness. In this study, individuals primarily learned a variety of dominant knowledge (theory), as for learning methods, it is easy to find many discussion, there is no longer repeat!
Interpersonal network: Everyone's interpersonal network is an important way for personal learning knowledge. Regardless of how it is developed in the current media, regardless of "knowledge management" experts must call Elearning, it is unable to replace your study in interpersonal relationships, and interpersonal communication can learn a lot of books, learning software can't learn Knowledge - hidden knowledge, if your interpersonal circle is booming, the better the personality of the person, the more knowledge you have learned, the more knowledge of interpersonal network is not easy, but after the establishment, you are often you You can get an important source of direct and most deeper knowledge. So our suggestion is to expand your interaction circle, with "Plato" as friends, more than friends, communicate, discuss, and improve yourself.
The circle of your interpersonal interaction is getting bigger and bigger, and the management of these people's contact information will become a very important thing. In fact, many of us want to contact someone, but they can't find the contact method is also very simple, because we didn't take these things as a serious handle, in fact, as long as you next, the management is not difficult. Best. Take advantage of your tools, Outlook is a very useful tool, which is very powerful and our function is very small in our daily work. It will be helpful to learn Outlook applications. It is also necessary to make full use of tools such as your mobile phone, PDA. Another important approach is to make full use of the company's existing information systems, such as OA, CRM, etc. Remember these information, please update and back up!
My media: Whether you do that line, there will be related media, you should pay attention to learning in these media. For example, you are selling, then you should pay attention to the media of sales, and you do the sale of fast consumer goods, you should pay attention to what new trends in the field of fast consumer goods and sales, new methods, and through the media Learn these things. You should build your own "My Media" in connection with your job, so you can use your information from the media to analyze your knowledge and progress. Of course, the current media is mixed, you have to have your own judgment to identify, this website will be recommended in the media in different industries. Internet: The Internet is one of the greatest inventions of humans, and it is also an important tool for people to learn. It can make full use of the powerful function of the Internet is an important sign of modern people. The knowledge on the Internet is more like a cattle, if you want to use the Internet to learn, you have to make good use of search engine tools. You probably say that the search engine will I still use it, I use Google every day! But I still advise you to take some time to study the function of search engine, because Google's use has many skills, why do you want to search for so much gap with your actual search? Why can some people can find Information, you can't find it, why do you find the same thing than others? Take advantage of your favorites of your IE (this is very important, the article after classification will be specifically discussed) and regularly back up your favorites. "What? I don't know how to back up the IE collection", I am embarrassed, go to Microsoft's website to see it!
Establish your own knowledge system architecture
Data, you have collected a lot, and knowledge has also learned a lot, but how does these information and knowledge are effectively managed? The collection of information is only the first step in knowledge management, and how to manage these information and knowledge is the most important. There is no effective management of knowledge and information, it is impossible to have a personal work efficiency. Therefore, the second step in personal knowledge management is to build its own knowledge system architecture. What is a knowledge system architecture, simply, the architecture of your storage knowledge, a system knowledge structure, will help you collect the information available Storage and future rapid capture, lack of systematic classification architecture, will cause a lot of time to retrieve and integrate data and creative knowledge, and fail to improve personal work efficiency through knowledge management.
To build your own knowledge system architecture, you must first understand what information and knowledge need to be managed. From a personal point of view, the knowledge resources that need to be managed have the following content:
Interpersonal exchange resources (such as contacts, each person's characteristics and specialties, etc.)
Communication management (letter, electronic letters, fax, etc.)
Personal Time Management Tools (Transaction Reminder, Waiting, Personal Memorandum)
Network resource management (website management and connection)
Document file management
To manage the above knowledge resources, you can't spend a lot of money in your own constraint in your own, what is good? Our recommendations are still a resource that has been made in your hand. Here you recommend two tools here, the first one is Microsoft's famous MS Outlook 2002 (not Outlook Express). Through MS Outlook 2002, personal communication management, personal time management can be implemented. According to the principle of 20/80, we have not used the powerful features of MS Outlook 2002, which takes time to learn MS Outlook applications, you will find a lot of functions in the various messy information systems in your unit MS Outlook 2002 is already available and better than your system. For SMEs, MS Outlook can even be a compromise for software such as OA, CRM. The rest of the most important issue is the management of personal file files, whether you are engaged in business or management, there will be many files in each person's work, including various forms: text, video, audio , How do you manage these things? The utilization of computers certainly has an important role in management of these documents, but even if our things exist in hard disks, there are still many inconvenience. For example, I want to find a solution that I have died before, because I want to be a similar program to refer to the previous, if the previous program is drafted a year, can you still find it quickly? This kind of clear demand may also do it, and we are most of us only to have seen such a information before. Where can I find it? The company's information system is not designed for personal, although it can give you a certain help in the work, but when you involve your personalized demand, these systems seem to be powerful. Drawing on the theory and methods of organizing knowledge management, individuals can build their own knowledge base. But the individual's knowledge base is impossible to be as complex as the company's knowledge base, just need to be suitable for yourself. Since you have to build your own knowledge base, then you must consider the classification of your personal knowledge. The classification is a learning, of course, there is no need for every individual to study the knowledge of classification, but you should calm down and check what kind of knowledge I need to do. For example, Xiao Liu is a college student who has just graduated from work, the position is a programmer, then what is it concerned? First of all, it is necessary to focus on his programming technology (there are also many classics in programming technology, including language, software engineering, document writing, etc.), followed by strengthening the understanding of the industry in which you have, Xiao Wang will hope It can be an excellent project manager, so he needs to manage the knowledge of project management. Xiao Wang has been self-studying, so it is necessary to manage the content of German knowledge learning. According to the characteristics of Xiao Wang, the first layer of knowledge management can be divided into: technology, industry, project management, German. Then you can break again below. In the example, the knowledge base is only a rough classification, and each person is different, so your personal knowledge base will also vary. Everyone's knowledge base category cannot be in place, and the best classification method of their own knowledge base can be explored in practice, so the first step is: Just do it!
Personal knowledge base sounds good, but how to build? You can't let me remember me with a big book! At this time, the role of information technology (IT) is convening, using IT technology to help individual knowledge management, can also help individuals build their own knowledge base. But individuals can't find a platform for you to give you a personal knowledge base, which is not economical. Fortunately, we can have a free solution, many of the content management systems that can be downloaded on the Internet can complete most of the personal knowledge base. Knowledge Management Center (KMCenter) also has free software available. MS Outlook Free Personal Knowledge Base Software You can set up your knowledge system architecture, but only the stage is no longer performing, so you must establish the concept of personal knowledge management, attach importance to the work of knowledge management (this is because knowledge management begins There will be many trivial work to do. If you don't tell your personal knowledge management, your personal knowledge management is very easy to waste!), In order to ensure that knowledge management is effective for personal work and life.
Knowledge use
"There is no one is a book", in ancient times, the scholar should belong to the intellectuals in society, but why these ancient "intellectuals" is not worthless? In addition to historical reasons, the knowledge of ancient intellectual learning is rarely used in production or life, the most important reason is that these artificial knowledge is knowledge, and there is no correct understanding of learning knowledge. As a modern person, we must be clear that all our knowledge has only one unique purpose: use it, use knowledge to create benefits, and use knowledge to help our lives better.
The mastery of knowledge can be divided into three phases:
The first stage: I know, I understand the content of this knowledge. A undergraduate student of a mechanical professional can say that he has aware of the knowledge of mechanical design and manufacturing, because the textbooks and interns have made him mastery of mechanical design and manufacturing. This stage is generally mastered by theoretical knowledge (dominant knowledge).
The second stage: I will use, can be used in the production of knowledge. From the first level to the second level is a leap. A mechanical professional college student can do some simple design work in accordance with the method of teaching in the workshop. At this stage, some experiences and lessons (hidden knowledge) will be accumulated.
The third stage: I will use not only to knowledge, but also can be used for flexible use according to different situations. At this stage, knowledge has become part of the individual, and individuals about a topic have more hidden knowledge than explicit knowledge. Only by this stage can be said to be completely mastered for knowledge.
After learning the theoretical knowledge, the following most important work is the utilization of knowledge and create new knowledge in knowledge in knowledge. This ability is the core competitiveness of enterprises and individuals, and this is also intellectual management. The most difficult part. In the utilization of knowledge, some traditional methods may be helpful to individual knowledge management, such as inductive and interpretation. Want to use existing knowledge, can both summarize on a large number of knowledge, identify the laws between things, and then apply to practice to test this induction results, then refer to the summary from practice Knowledge; you can also interpret the original knowledge to help new practices.
The use of knowledge in knowledge management is still in the exploration phase, as it involves complicated factors such as different individuals, living environment, values, etc. But in practice, different individuals can summarize their effective methods, and more than communication, promote the full use of their own knowledge, only this can really improve themselves.
Conclusion
