One customer report: machine keyboard into the water, his family's cat is peeing above, then the customer asks: "I just want to know that the cat's life will not corrode the motherboard", I A: "About cat urine ingredients We are not Too clear, so there is no way to tell you whether the cat can corrode the motherboard. "
A NOTAG user, so I habitually asked: It is a desktop or a notebook. As a result, the brother asked: What is a desktop, what is a notebook ... Silent .... Thinking 10 seconds, say: A large plastic, It can be folded, the notebook is the same as a box. It is a desktop ... Dude: Oh .... I am a desktop ...
Last time a customer did not understand what the mouse button was, I explained: "The thing you caught in your hand, one on the left, one piece on the right, the called button, the left side is the left button, right That is right-click "
OK, one customer called in and said, "Your Dell's product is really good, the CD drive is playing, but why do you still have a life?" I wanted to kill him on the spot. "I wanted to kill him on the spot. !
There is another BT, ask "What can I do not let the task bar display?" I asked him: "Is it hidden?" You know how the customer answers
? He said: "No, I want it to never appear !!" I said: "Don't you plan to shut down?" He said: "Yes"! Finally, I said that I can't help you, please try to make Microsoft technical support, see if they can help you change the system!
I also encountered one asked for Modem last time.
Q: What is MODEM?
A: It is the modem.
ask:. . . What is the modem? (Little girl is very persistent)
A: It is the device used to modulate demodulation and digital signals. (Oh, you will fade this, ^ _ ^!)
Q: (silent ...). . . . What is a digital signal, what is an analog signal. . .
A: (still so persistent, 唉, forced me to wash your brain), I will tell you that you don't understand. You need to buy a book to see it. You do not
How do I explain it to you? right? If so, I have to say that I can't finish a week. (Ha ha
, This is satisfied)
ask: . . . Oh! How should I use it?
A: Then you have a phone cable to come to the computer? If there is, I will teach you now (huh, eight layers no)
Q: There is no.
A: How do I teach you without phone line? When you have a telephone line, we will teach you how to build a link.
Get it!
TS:
Press the "OK" button to continue.
CUST:
where? where?
TS ...
Next to "Cancel" ~!
CUST:
Where is "canceling" ~?
Ts ... ~ ......)
Next to "OK".
CUST:
Oh.
I also come to a joke encountered by our Team colleague:
TS: Can you tell me your S / T first?
Cust: I don't know
TS: What machine is you?
Cust: The machine of your Dell.
TS: What model I want to know?
Cust: rectangular. . . TS: Follow . . . . . . .
This BT is more dead at home desktop! In the morning, I met a 40-year-old woman. When I came, I was crying, crying! I can't smile in our colleagues, saying that their family is not easy to raise money to bought a 2400 machine for the little grandson, and now the machine is broken, she doesn't understand the computer, she does not cooperate with test, huh, huh! I just listened to my colleague, I don't know how to set it up! I teach him that I can cry more than the customer, huh, huh! Yesterday, OT also met, crying very much, and finally let her return it, and our brother will receive! How can I now cry and cry now, and I have been caught in three! Hehehe, TS is getting harder and harder!
Customer: Hello, engineer
Me: Hello, can I help you?
Customer: I want to ask, I divided the four districts of CDEF, C disk installation system, what DEF is installed? (sweat!!)
Me: This is nothing to do, you can do anything!
Customer: Then do you say what is regular? (Again sweating !!)
I: This is there is no standard, seeing your personal preference! (If you have finished?)
Customer: Then you tell me how to put it, for example, I have downloaded the little movie downloaded online, that is, you are also a man, you should know! for this I
How to put it, will not be discovered! (Halo, who is, this also dares!)
I: I am sorry, for your request, not within our technical range, please ask your friends around you!
Customer: If you don't have it, you won't do it. Why do you want to take a policy (sweating !!)! beep. beep. Call (phone hanging)
Last time we met a Tsinghua female graduate student, it was "Dear, I miss you, you see that I have no wash waiting for you, harm our colleagues, as ashamed, asked a bunch Third party issues, still keep spoiling! Under the helpless, our colleagues hung a call, the result was asked to call the second day! I have been hit, and I have been hit! Khan, it is a horror say! It is said that now is still spoiled, split, our desktop customers! I can't help but I can't live, I will find CA! As a result, he listened to people, and it was also noisy with CA! Terrible, if you meet at the evening, what should I do!
There is a customer to say "My child is only 16 years old, how do you like this ....." Silent ........ I have been in the same day. Son's Dell desktop computer found South Korea A film, our TS explained that this is not possible to be pre-installed, we will not put these stuff in the computer, but the customer is dead, her son is innocent, (more than Sin Yu) .........), the last customer reluctantly accepts, the most classic is her last sentence. "Do you Dell is not a US company?" TS A answer "Yes", "Why is it a film of Korea? ? "吐 ............. Silent .............................
