Time to the 21st century, the rapid development of computer technology and network technology has brought a information about information about the world. His influence has gradually penetrated into all walks of life in the world, each corner. The company's management field is also quenched into this change in this change. As a result of change, a new noun: ERP.
ERP from MRP, has gradually rich: from extension, he contains more and more business management activities, in connotation, with the progress of management theory and computer, network technology, he will also The latest management method, technology is included. Compared with the previous MIS system, ERP is no longer reflected by computer to reflect existing management models, but using the best management theory and practice contained in ERP itself to conduct a deep management revolution on the company. BPM is this revolution. The core content has become an important factor in the success of ERP implementation.
BPM, as the name suggests is business process management. In the business management activities, a business completion is always completed by a series of steps. This is a business process. Every business process generally always crosss the various departments, and all business activities can basically form a company. Management activities, therefore, the reasonable or not of the business process directly determines whether the enterprise management activity can be successful. Traditional enterprise management models focusing on the role of organizational structure and management, which does not care about the process, so it is expressed as a function-centric form. However, with the increasing development of the process-based management concept, modern management model will set the center to the process. In this new management mode, people will work in the team, they will be responsible to the final result, rather than the superior or event. Managers are more like tutors, rather than the original similar supervisor.
This advanced management makes the most important part of the reform of enterprises in ERP construction or corporate management, is to assess the rationality of the existing process of enterprises. For complete unreasonable processes, business process restructuring (BPR ), The process management, relative to the process recombination, is a continuous concept, not a subversive concept. Process management will be completely thorough, fundamentally in the original BPR definition, indicating that it is not necessarily all completely redesigned business processes, but should design the process to design, need to redesign Improvements are made to redesign. It can be said that constructive business processes are the essence of process management and the fundamental purpose of process management.
Process management includes the following three levels: specification processes, optimization processes, and reconstruction processes. For processes that have been relatively excellent, and in line with excellent process, there may be no complete specification, you can make specifications; if there are some problems in the process, there are some redundant or cost-effective links, we can use the optimization process; For some factors that are difficult to return, they need to be reined. From this point of view, the idea of process management should include BPR, but more extensive than BPR, more suitable for reality.
So, what is the connection between BPM and ERP, supply chain, and e-commerce?
First, ERP is a tool for supporting the end-to-end business process. If a company is on the ERP system on the basis of unclear descriptions, ERP will ultimately crash. The successful implementation of an ERP project should first create a superior business process, and then install ERP software to support these processes.
The supply chain is actually a business process across enterprises. Supply chain management is essentially a process management,
The extension of process management will also be expanded.
The essence of e-commerce is through electronic means to enable the company to enter the company's system, and the company's business processes integrate them. Only through process management, it is possible to make the process changed to make a greater role in the progress of the company's performance and customers. How to implement process management?
The process management has its own form of methodology. First, some discovery core processes are needed, improve the work of the core process, then screen the process, select, standardize, optimize and reconstruct it according to the reasonable degree of processes. After the new flow, the actual health is continuously reflected, forming a recursive process.
When performing BPM, it is necessary to describe the flow, and the representation of the process is not unique, there is a text method, a table method, and a graphic method. In order to obtain intuitive impression of business processes, people usually use a graphic method to represent the process. The most common is the flowchart, which follows the ANSI standard. It is the advantage that there is a good understandability, but there is too uncertain, unclear deficiencies such as process boundaries, especially in the flowchart. The output cannot be modeled, so it may lose detail information about the process; the role behavior is also a common process graphical description method, which is especially good at emphasizing role responsibilities in the process. The behavior is expressed as a vertical string node, and the horizontal line represents people's participation. The main shortcomings of this method are the ability to decompose model decomposition, which makes it unable to support in-depth process descriptions in addition to the model flow overview; the IDEF model series is also a way to have an influential method in the process description, which includes IDEF0 (ICAM Definition Language) and IDEF1 used for information analysis, and IDEF2 for dynamic analysis, IDEF3 for process analysis, the event procedure chain EPC (Event-Process chains) model draws on the entity - Relationship (ER) Model and Data Flow Diagram (DFD) model method (Figure 8), can generate an extended event-driven process chain (EEPC) by introducing tissue and information modeling elements, making it related to business processes Information can be described in a model; Petri network is a valid model tool designed to describe the description and analysis of complex systems from the perspective of the process, which has advantages in describing concurrent, conflict, synchronization. However, although Petri nets have better performance in complex system expression, understandability and achievability, but if process modeling, it also requires necessary supplements and explorations from organizational factors, model analysis. .
There will also be some problems in the implementation of process management, and it will find that the problems that often occur in business process management are:
1. The main body is unclear - the responsibility awareness, the process awareness is established, but the implementation is insufficient; the process and business are out of stamping; sometimes,
The process becomes an excuse of the shirk responsibility between the department.
2. Different processes - most processes are too fine, there is no grading concept, which is not conducive to monitoring and maintenance; too thin while
Vital, describe the thickness, can't effectively solve practical problems.
3. Approval of cumbersome is much more, long, slower response, is not conducive to corporate competitiveness.
4. Insufficient driving - the strength of the power is mainly from the process management department; the process interface is unstable, the process tube
Lack of systematic training, etc., etc., etc.
Technical implementation of business process management is called a Business Process Management System (BPMS). The following is the features necessary for BPMS: 1. The ability to quickly achieve changes in business rules and business goals
BPMS must provide the necessary technology to achieve changes and ensure that the business manager can make a rapid operation of the business being changing.
reaction.
2. Measuring the ability of these changes
It is important to make rapid changes. But what is the role of this change? Obviously, BPMS must provide now
Better business process information than changes. This information may include a more frequent execution or more convenient operation.
3. What is the independent separation of how to, resource management, and process
4. Declaining, changing and implementing business processes in previous consensus
Process Analysis and Optimization Reorganization Steps and Methods:
1. Organize group discussion, find problems in each stage of development processes
2. Sorting problem
After the meeting, the problem recorded will be sorted, remove the repetition, form a clear list of questions.
3. Classify the problem
4. Find ways to solve problems
5. Choose the best solution, specify a person responsible for implementation
6. Evaluation implementation results, correction solutions, re-implement
7. Perform the solution to the next problem
8. Flow analysis of a new round
