Our company has 13 workstations, one server, work station, 2000Professional system, the server is a 200RRVER system. They are connected by switches. The proxy server is Sygate Office. The LJ2312P printing machine is loaded on the server, and it is shared to use the workstation.
Recently, a strange phenomenon, the server and the three workstations print the Word document, and the full white paper, when the form is printed, only the line does not word, and the rest of the workstation is normal (all workstations are office2000. The server is office2003).
Maintenance measures: 1. Replace the printer driver, upgrade the printer driver.
2. Resemble Office2000.
3. Update the virus library to the latest version, completely anti-virus, no viruses.
4. Stop the server print service continuously and start the server print service.
After the above operation, the problem is still.
But select: File - Print - Print - Print - Print - Paper / Quality - Advanced - Original File Spool (Change "No" This point, after the printing, you can play the text, but close Word, Open again, and restore the setting of "can", the problem is still.
I haven't repaired two online companies. Ask you how to solve this problem?