Author: Bill Gates, I often asked how to be a good manager, in order to answer this question, and I thought more than once. Conversely, few people have filed equally important issues: How do I be a good employee? The following is 10 common features I found and summarized in the employee I think "best the most outstanding". The company should absorb and reuse these employees as much as possible. If you have all this ten characteristics, you should be a very good staff. First, the product of the company or department has a curiosity. You must use this product personally. Second, when communicating with your customers How to use the product, you need to use great interest and military-like enthusiasm and persistence to drive customers, understand what they appreciate, don't like anything. You must also be soberly know which lack of your company's products, or where to improve. Third, when you understand the customer's needs, you must think about how to make the product closer and help our customers. The three points mentioned above are closely related. Success depends on your understanding and attention to your products, technology and customer needs. Fourth, as an independent employee, you must match the long-term plan for the company. Employees need to pay attention to their lifetime efforts, such as improving their own and colleagues. This spontaneous motivation is training, but it is worth considering. Of course, management means can also trigger subjective initiative. If you do product sales, the completion of sales indicators is an important means of inspection performance. How exciting thing for sales staff! However, if the sales indicator and the maximum amplitude increase the next month's bonus and salary are your unique work, you may slowly get away from the team and miss the successful development. Fifth, while you have a high degree of insight for the week, you must master some expertise and skills. Sixth, you have to use those opportunities that are beneficial to your development very flexibly. In Microsoft, we offer many different job opportunities for everyone through a series of methods. Any worker who is keen on Microsoft's management will be encouraged to work in different customer service departments. Even sometimes this means adding branches or transfer to other countries. Seventh, a good employee will try to learn about the economic principle of the company's business operation, why is the company's business operations? What is the company's business model? How can I earn? Eighth, good employees should pay attention to the dynamics of competitors. I appreciate those employees who are always paying attention to the entire market. They will analyze our competitors and pay attention to summarize and avoid the mistakes of competitors. Ninth, good employees are good at brain analysis issues, but are not limited to analysis. They know how to find potential balance points, how to find the best action time. Thinking about combining practices. Good employees will reasonably, efficiently use time, and will clearly make suggestions for other departments. In the last point, don't ignore some virtues that must have, such as honest, morality and hard.