System successful key The bottom line --- Software Engineering Series Articles
By Russ Finney
(From Software Engineering Forum Seforum.Yeah.Net) (Translation YANRJ) Success! The system is in the hands of the client and it is processing
Real business information. Time for a project Team Celebration! PATS ON
The Back All Around for Everyone. HIGH MINDED Speeches from Team
Leaders, Project Sponsors, And Various Excited Client Participants. no
More late nights, weekends, or effort was long and
SEEMINGLY Endless But It Was All Worth It. The Sense of Achievement
Experienced from The Solution of a Complex Business Problem by the
Installation of a new system is in Indescribable. a Number of years and a
Large Number of People May Have Been Involved. The Time Has Come To
Celebrate The Team's Victory!
Success! The system has already handed over to the customer and is processing real business information. It is project team
Celebrate time. Gently pat the back of everyone, from team leaders, project leaders, excited client
Participants have ideological and highly speech. No longer staying up late at night, unresolved weekend, early morning. Pay
The effort is long and it seems to be endless, but it is worth it. Solve a complex by installing a new system
The feeling of business issues is difficult to describe. This may involve many years of work. it is ... now
Celebrating the moment of victory!
But Is It Always this Way? Another Team Is Exhausted. The Death March
IS Finally over. They will never has to see each other again. Boxes
And Logon IDS Can't Be Turned in Quickly Enough. All References To Real
Names are removed from program. "DON 'THING ME WHEN this Thing Blows
Up ", IS Muttered Now and the No Team Gathering Is Held, Just A Slow
Disbanding As Each Team MEMBER Disappears Onto Other Projects OR
Activities. The Clients Seem Disenchanted. AN Air of Uncertainty and
Impeding Difficulty Surrounds the System and Those Associated with
IT ...
But is this like this? Another team is exhausted. The deadline task is over. They will no longer meet each other. The logical unit and login ID of the program cannot be delivered immediately. All references involving the true name
Remove it in the order. "Don't find me when it crashes". " There is no team of rally, just slowly
The dissolution team, each member disappears and appears in other projects or activities. Customers look down on fans. Uncertain atmospheres and difficulties are surrounded by this system and those related to. OR, The Worst Fate. A surprise meeting! The Team Has Been Progressing,
But Somewhat without Direction. The Budget is Slipping, The Client IS
Unsure what is happening, and qustions are raised about culture. no
One Team Member Can Be Identified WHO HAS A "Vision" of the system or
The System Building Process. The inevitable happens, the project is
Cancelled. The Money Spent To Date Was Absolutely, Totally Wasted!
Or, the worst. Amazing results. The team is constantly improving, but it is not a direction from some degree. The goal is unreliable, and the customer cannot determine what will happen, and the problem related to the ability is proposed. group
There is no one in the pair to determine the version of the system or the construction process of the system. The necessary thing happened, the project was
Revoke. All spending money is completely wasteful.
Why do some teams seem to make to the end successfully, Other teams
Just make it to the end? why area
Teams on a Continual "High" throughout the project while the members of
A Team Right Across The Hall Seem to Drag Into Work Every Morning? Why
IS it That Some Clients Describe a Team with Words Like: * The Und My Business * They Are Right On Target * We Are All A Part of The Same Team * WEERE GLAD TO BE A Part of this processing?
Why is some teams successfully complete the task, and some are only completed, while others have never had a chance. Why do some teams continue to be high in the entire project, and a member of some teams seem to be every morning.
Drafter working? Why do some customers describe a team: * They understand my business * they are moving forward to the right goal * We are part of a team * We are very happy to become part of this process, YET Another Team May Be Described with: * We Not sure what they are doing * they do not understand how our business really works * we are very worried about how this mess is really going to turn out. Does some secret formula exist to insure success, or is it just a
MATTER OF LUCK?
And other teams are described: * We can't make sure what they are doing * Do they don't understand how our business truly work * We are worried that such a chaotic result is what is the secret of ensuring success, or just lucky? Recent Observations Which Have Been Made by Non-Technical Businesspeople Are Striking In Their Implications. One comes from robert
Townsend, The Author of Further Up The Organization, in Which He State
That "Most of the Computer Technicians That You're Likey to Meet Or
Hire Are Complicators, Not Simplifiers. They're Trying to Make It Look
Tough, NOT Easy. They're Building a Mystic, A PruesthiOod, Their Own
Mumbo-jumbo ritual to keep you from knowing what they - and you - area
doing ". this is disturbing commerry. it gives a clear voice to the
Concerns That Many Clients Express When The Computer Professional's
Back is Turned: * Will I get the results I NEED? * WILL MY Business Problem Be comprehended? * Will i Understand Both The Solution As Well as the process used to
Arrive at the solution? * how Will I be incrofed in the process? * How much control will i Have? * Will i really has anything at the end to show for the risk i am
TAKING?
The survey results made by non-technical business personnel have recently been significant. A author from Robert Townsend, Further Up The Orgization, Write "Most you may encounter or hire
Computer professionals are complicated people, not simplified people. They do their best to make problems difficult
Not easy. They are building a mysterious, religious colors, their own cumbersome processes, making
You don't know them, and what you are doing ". This is a very troublesome explanation. This is precisely
Computer professionals turn over when they go to the customer: * Can I get the results I need? * Can my business problem are understood? * Can I understand the process of solutions and reach the solution? * How will I be included in this process? * How will I control? * Do you really get the income of the adventure for me? An Even More Disturbing Observation Comes from One of the Acknowledged
"Thought Leaders" in The Systems Field - Ed YourDon. in His Book,
Managing the structured techniques, He Writes: managing the
Steructured techniques "Something Happed to the Personality and mentality of the dataprocessing professional as a whole as we move to the Ultra-Sophistated
On-line, Real-Time, Fourth-Generation and Fifth-Generation Machines of Fift
The 1980's and 1990's. The Professional Began To Attract People Who,
Regardless of their Race, Creed, Color, or University Degrees, Area
Clerks. They think Like Clerks, Talk Like Clerks, And They Approach
Computer programming and systems analyysis with all the enthusiasm of a
Sleepy Civil Service Clerk Who Knows That He's Just One Year Away from Oste
Retirement.having Met Some Twenty-Five Thousand Analysts, Designers,
And Programmmers Throughout The World, i Found a surprising number of
Them Have Never Read Any Computer Articles Or Even Opened A Copy of
DataMation or ComputerWorld; Have Never Heard of ACM, DPMA, IEEE, ASM,
Or Any Other Professional Organization; Can't Spell Dijkstra's Name
And probably has never heard of him; aren't awre of the structure
Techniques and 10n't be intended if somebody showed them. "
A more annoying observation from a leader in a famous system field, Ed Yourdon.
In his book, "Management Structure Technology", he wrote: Manage Structure Technology "When we turn to extremely complex online, real-time, 1980s and the fourth generation and fifth
Data processing professional and intelligence as a whole when the machine is processed. This technology begins to attract those ignore him.
Our races, letters, skin tones, or cultural people. They think about civilian staff, talk, they are
There is positive, but sleepy, I know that I have one year, I will handle computer computers.
Cheng and System Analysis. I have encountered 25,000 analysts, designers and programmers of the whole world. I am very surprised.
I found a lot of articles never read through any computer or even a copy of the public DataMation or Computerworld; didn't hear ACM, DPMA, IEEE, ASM, or any other professional organization
; I can't spell out the name of Dijkstra, may never hear him; unclear structured technology, even
Some people tell them are not interested. "What Makes this even more distress, is that fact this business
Executives Are Now Turning to the Is Professionals on an Everincreasing Rate in Order To Provide the with systems which give the
Business A Strategic AS Well As a Competitive Advantage. The Major
Problem Here Is That Computer Programming Clerks Who Are Enamored with
THE TECHNOLOGY AND WHO COULD CARE LESS ABOUT The Business Itself, Will
NOT Make this happen. a New Breed of Computer Professional is Required
Who Has A Balance of People Skills, Technical Skills, And Business
Skills.
More sad thing is to give them the characteristics of business strategies and competitiveness, administrators are now being
In fact, the facts of professionals who have continuously turned to the information system in an unprecedented proportion. The main problem here is those
It is fascinated by the technology regardless of the computer programmer of the new business itself will not make this fact. A new generation of
Personnel quality, technical skills, business skills balanced computer needs to appear. Some Required Thinking Shifts: * Stop Automating EXISTING WAYS OF DOING Business WITHOUT Assisting in
Improving the business process. * Stop thinking in terms of departmental processing. * Start Thinking in Terms of Cross-Organizational Systems and Business
Clients. * Start Adjusting to the Fact That Business Processes Are Changing At
An EVER Increasing Rate, And The Development Team Must Be Prepared To
Keep Up - Even as a system is being designed and constructed. * Start Embracing New Forms of Technology Which Show Significant COST
Savings potential. * Start Recognizing That if The Business Client's Demands CAN't Be Met
You, Count WHO WILL BE WILLING TO
Meet Those Needs.
Problems need to be considered: * First stop unwanted an existing automation method for improving business processes. * Stop thinking in sectoral processing. * Start thinking about interdormality and business customers. * Start adjustment to the business process with high speed changes, and the development team must be prepared to keep up - even
It is the system has been designed and constructed. * Started with low-cost new technologies. * Start recognize that if you can't meet your business customer requirements, there are countless other service providers.
Hope to meet these requirements. In Today's Information Based Society, The System Building Professional, THE SYSTEM OFFORTING
Is Faced with even greater challenges Than Ever Before. EXPLODING
Technological Innovation, Revertless Complexity Increases, Faster Paced
Business Changes, And Increase Sophistated Business Clients Are
Placing Greater Demands on The Talents on The Business System
Professional. in Adduion, A True Spirit of Trust and Teamwork Must
Exist and Perpetuate Between The Business Clients and The Business CLIENTS AND THE BUSINESS
Systems professionals. this is the first real Quest. The next is even
More critical. in the end, a business system must be delivered. a
System Provides no benefit to anyone unless it is in an affiltted
technical environment and actually being utilized by the business. That is the creed of this site. All of the analysis and design, or the
Blood, SWEAT, AND TEARS, WON 'THINT To Anything IF A Working System
Does not exist in the end as a result of the effect.
In the present society, system builders are facing more challenges than previous. technology
Innovation is constantly emerging, the complexity is increasing, the fast-paced business changes, and the business customers constantly travel
The universities of the trust put forward higher demand. In addition, true letters between business customers and business systems
Any team spirit must exist and long. This is the first request. The next is more demanding. Finally, one industry
The system must be released. It is true that the system is received and used by the technical environment. This is our creed. If it is made after all efforts, the result is no running
The system, all of the analysis and design, or blood, sweat, tears are useless.