The first part: "Computer World" report, Liu Jiu, after the conversation with Mr. Du Jiabin, the issuance of the netizen (the question of the summary Liu Jiuwu is issued on June 4, and the question published by Mr. Du Jiabin questioned the wonderful answer of Mr. Du Jiabin. :
("Computer World", Liu Jiu, a dialogue with Cisco (China) president, see "Computer World", "Computer World" column.)
Liu Jiuyi:
Netizens start asking questions this morning. A netizen said, as far as I know, Cisco is frequent in high-end router market, market share is also declining, I don't know if there is any specific countermeasure?
Du Jiabin:
The new competitors come out and is absolutely good to us. As for frequent failure, we also have a lot of frequently winning opportunities. Where is winning? Where is the loss? Maybe everyone is not the same. If you have a competitor, but in terms of end users, they have a better choice. For us, there is a competitive opponent, but also make everyone work more serious, more concentrate, but this can give our customers the best service. Competitors are unavoidable, can only be made better than your competitors, absolutely can't expect your competitors.
Liu Jiuyi:
If there is no basic, Cisco's president said, less than one, will never take the measures of layoffs to solve the problem of enterprise. However, recent Cisco is also layoffs, can this show that Cisco's current situation is not very good?
Du Jiabin:
We are indeed more than steps in the last quarter. However, it is progressing relative to the same period last year. We haven't said that there is no layoff. To be honest, I can imagine it. When I have a friend yesterday, I still have an email yesterday. I was still in the phone yesterday. I said that he left the company. I am very sad in my heart, or email automatically returns information. It is said that this person is not working. I believe that the company will not have to have a thing that has not been taken. Wang An took action, his annual salary only gave a piece of money, he hoped that his salary can assist the company's three to four people in the company to continue working. So, for him, he also made his efforts to do this.
For us, Is Cisco's current environment is not very bad? From our growth of the business in the coming months, I think I will be cautious and optimistic. Why caution? Because we have this pressure, we have to do better. Optimism is that we have seen opportunities. As soon as it is the least least, such people have decreased, we will be more convenient, lighter, and our operating costs will also be reduced.
Liu Jiuyi:
It is said that Cisco has set up three technical groups to develop a router called "Juniper killer". Is Cisco already as one of Juniper companies as one of the most important competitors? How does Cisco evaluates the recent good performance of Juniper?
Du Jiabin:
We will not want us to have no products in the market, or we don't have technology than them, or better than they do. When there is competition in the market, it is a better opportunity to customers. Regardless of our technology is not the best today, we always hope to continue to launch better products. Even if we don't compete with opponents, we will continue to improve our products, so that it is more satisfied, and customers have used better, this is what we will do. Will not come to the competitors, we specially do it or, we will do this.
Liu Jiuyi:
Huawei, Sanda, Shanghai Boda, and Pioneer, the powerful domestic router gradually won a certain market share, violet, and the domestic manufacturers were doing network products. Is these manufacturers' appearances that Mr. Du felt more and more difficult? Du Jiabin:
We have to see that these companies will come to this market. Because they feel that this market has a good opportunity. This market has some more customers to use these products. We will also exist in the US market, like Lucent, North Power these competitors in the United States. We also face similar situations in China. However, we believe that the customer's eyes are bright, and customers want to get better service, more satisfactory service, with better products. I believe in domestic competitors, they are working hard, I hope to meet their customers, I hope to provide better products. We also provide better services to provide better products. However, we hope that through your efforts, let users use better products.
Liu Jiuyi:
Now the stock market is in low tide, Cisco is not like Dell, compresses its own development funds, making your financial statements better? Still, like Siemens, continue to spend vigorous investment in research and development, and save the strength for the future development?
Du Jiabin:
For us, annual research and development costs of investment in products are probably around 20%. We did not change the narrowing of the investment amount of future products, or the reduction of proportion, we continue to invest. Our financial statements, business operations, Cisco is a listed company in the US stock market, to accept the supervision of the Ministry of Finance, regulations of various securities markets. Therefore, we must do it in accordance with these systems. This is to us, there will be no big changes, or according to the original. However, we have been in the product, but the customer's service, but must do better. In the end, I believe that all investors want to invest in a company that invests in him, truly making money, and has a good return. We hope that Cisco has both our research and development of new products. For new technologies, we can meet customer needs, which can help us create more profits, we will be better in the securities market, stock market will have better result.
Liu Jiuyi:
Mr. Du Jiabin has worked for many years in Microsoft. What gains do you have in Microsoft? What are the gains in Cisco?
Du Jiabin:
The two companies are actually very emphasized, and they are very emphasized by companies that customers who are satisfied. Microsoft's contact is relatively wide, and it is a large area. The users he covering, from enterprises to individual, his products covered are quite wide. Therefore, Microsoft has made a software product and his sales method, so you will find a lot of service methods, a large number of customer service methods, Microsoft companies, from unlucky. Cisco's market, usually buy a router, a lot of exchanger is in the department of the corporate government, or on the backbone of the telecommunications department, how do he do a relatively reliable, and you need to interconnect with others? At the same time, it is possible to meet various criteria in the shortest time, including telecommunications standards, including the industry's law standards, this kind of industry, Cisco is very good in this regard, but Cisco is also very good in this regard, it is it. I think this is probably two companies for the satisfaction of the customer.
Liu Jiuyi:
As a professional manager, Mr. Du, as a professional manager, you're looking at the famous enterprises that you know. Which one you don't have to develop, or which business culture do you prefer? Du Jiabin:
This is inconvenient to answer, this everyone will have some bias performance, in fact, we can explore, including a large number of large and small companies, such as Jinshan, Great Wall, Lenovo, Haier, even like our doorstep The grocery store, they did very well, they all thought about taking care of their customers. But if you want to specifically tell where they do well, I think all their advantages. Which manager is in place, just take care of his customers with your heart, this is better.
Liu Jiuyi:
Who do you think Cisco's competitors?
Du Jiabin:
I think we are now facing the most important competitor. How can I overcome this obstacle to the space, how can I make the network more popular, how to let everyone know more information from the Internet, from Online access to more information, let everyone's efficiency, let everyone learn, let everyone's life content is richer. So, how can we want to let the popularization of online education, let the Internet's experiments have developed faster, this is the biggest difficulty we face.
