Learn from CTI
Song Junde, CTi Center, University of Posts and Telecommunications
____ Now there is a sentence in the communication industry: Who possesses the network, who has the future; who has network technology, who has future technology. In fact, the strongest network technology requirements may be CTI because it is the intersection of Computer and Telephone. It is predicted that by 2007, people who play ordinary calls and people on the Internet accounted for 50%. On the other hand, people predict that traditional digital program-controlled switches will not continue to develop, and the top will be an ATM switch, and the ATM switch is not. However, for the Internet, no one predicts which year begins to decline, including authoritative data statistics, and predict the company's data. But now iPhone, IFAX has a lot of shortcomings without overcoming, this is the process of every new technology to develop inevitable experience. I believe that my country's government departments will develop some corresponding policies in accordance with the development of the entire communication information industry.
____ Construct Industry "Biological Chain" (Beijing Jingzhou Company: Wu Yimin)
____ Nowadays, many companies in the domestic CTI industry, the scale is small, and there is no big company. Although there is a lot of market potential, there are many opportunities, but our company is not easy to get the list, get a contract, which is not easy to grow. I think the problem is the industry's supporting environment. In the United States, this is more clear, some companies specialize in boards, some companies specialize in generating tools, some companies specialize in application systems, some companies specialize in selling. China is often small and full, no one is willing to cooperate with people, which makes the company to face competition in each level. Such a large market should have interdependent "biological chain", which is complementary, so that everyone will have the opportunity to be based on the market.
____ Require Government Support (Beijing Daheng Company: Yang Erhe)
____ For some new technologies, China does not have to start from scratch, you can marry the road. If the new technology does not have to enter, the light is not doing it, it will definitely, and there is no need to go, but you have to find your market. At present, the market is very large in development and system integration, and domestic manufacturers' price and after-sales service have advantages. What we need is that the government adopts some policy measures to encourage development, enabling application developers to get some necessary help and support, for the company to seek a better living environment, let the market in place, standardize, so that each company finds survival base points . China has now had the basic conditions of computer popularization and telephone popularity, and can develop CTI markets.
____Enter the application of foreign countries (original Ministry of Technology Science and Technology Information: Liu Rui)
____Wesearch found that CTI can meet the needs of the telecom operation department in both aspects: First, China's current situation, China's current telephone penetration rate is very high, but the utilization is very low, the post and telecommunications department hopes to promote users, CTI Can play a good role; in addition, CTI can help the telecommunications industry improve the level of service. We have found that many of the foreign research, many telecommunications departments in foreign countries use CTI to provide telephone number, query, broadcast notifications and other services, which is very helpful for users, users are particularly convenient, and the satisfaction of the telecommunications department has also improved a lot, this Make it in a market competition in a relatively favorable position.
____ For Internet Phones and Fax, foreign telecommunications companies include China's post and telecommunications sector has an anti-attitude. With their development, foreign telecommunications companies have changed their attitudes, and China Telecom has also accepted them. You can make this money together. Many research institutions in the post and telecommunications department are doing this research.
____ Even the attention and opportunity (Beijing Si and Chuang Company: He Yugo)
____CTI Development The most important thing should be a market problem. First of all, it is a market positioning. Everyone thinks that domestic media and government agencies are not enough for CTI and guest views. CTI is not a relatively small professional market, and the application and system of CTI technology should be based on the output value of the CTI industry. For example, iPhone, IFAX, and the call center of the Posts and Telecommunications, a business network established by a company. We hope to make market positioning by the government, the media first. Second, the market in C is not enough. Third, the CTI market is now particularly irregular, such as small companies fight price war, which is actually not conducive to the development of the market. I am informally, we have several manufacturers jointly launched the establishment of China's CTi alliance. In addition, I want to call on government agencies to formulate specifications, if the state does not take out their own funds as soon as possible, take out some standards, this market will eventually be around foreign manufacturers. I also hope that the government agency can give us some information when some large-scale national projects. We are also willing to participate in some decisions and discussions, and hope that national key projects are not only bidding there, but should give us a chance to compete.
___ Media should be CTI pavement (Beijing Lin Keheide Information Technology Co., Ltd.: Dai Zhonglin)
____ hopes that the medium is multi-propaganda, which is more advantageous for the industry. We received a call every day, half of the people asked us, C is doing? We did a lot of publicity, and we also feel very tired. I hope the media should bear the responsibility of the propaganda. What is the CTI? How to develop voice images? What is the whole standard of foreign countries? I hope the media will log out. __Cti is a Chaoyang Industry (Beijing Xiaofeng Technology Company: Liu Wei)
____Cti is particularly popular among foreign countries, has formed an industry, has an exhibition every year, and only the United States has seven or eight magazines. But in China, many people use 168, 160, 800 service, but do not know this is CTI technology. CTI itself is very professional, let people know, you should talk from the application perspective. In fact, CTI is a fusion of computers and communications. The simplest, for example, insert a voice card on the computer, connected to the telephone network, identify the audio code with the voice card, and synthesize the voice of the person to the phone, this is the CTI application. CTI makes people's lives more convenient, as long as it can be used, it may be more promising than the Internet, because the Internet has certain limitations, at least one computer needs. CTI's application also includes fax servers, voice recorders, fax recorders, voicemines, and more. CTi is still very large in China, and now the application is also concentrated in large government agencies, big industries, have not yet went to the company, far from the family.
