How to effectively communicate in the project (1)
The importance of communication in the project is self-evident, but how to communicate effectively, many people will not pay attention, or even if they pay attention to it, there is no good way, here to talk about their feelings.
In general, the management of communication is implemented in a project, which is divided into three proximal, as shown in the figure:
Communication plan
Communication plan
Adjustment, improvement of communication plan
Below we will illustrate this process with an example:
×× Corporation is ready to be a new software project, and FreePider is appointed as a project manager. Before this, the company
I have repeatedly succeeded many software items many times, but there is a lot of bending roads on communication, and it is wasted a lot of time. FreeSpider realizes that effective communication can avoid many errors, improve work efficiency, reduce the cost of the project, so he decided to try to improve communication in new projects.
First, in the project startup phase, FreeSpider refers to some existing information, combines his own experience, and has developed him that he believes that the basic feasible communication plan is as follows:
First, emphasizing the importance of communication:
Second, define the principles that should be grasped in communication:
Summary: Clear, low cost
Clear: Reduce, avoiding errors caused by inconsistency in understanding;
low cost:
Communicate the fastest and convenient way;
Maximization of members involved in communication (guarantees all necessary people to participate) and the least appropriate people do not participate in those who are not necessary).
The plan will be guided by this.
Third, describe the way of communication available in this project:
1, official meeting:
There are two main conferences:
(1), project group leaders:
Time: random;
The length of the meeting: The shorter, the better, the principle of clear the problem;
Participants: project team leadership;
Conference Content: Discuss some guided things and decisions.
(2), Project Composition:
Time: 2 hours before get off work on Friday
Conference length: within 2 hours
Participate: All members of the project group
Conference Content: This week's work, problems encountered in work, work skills or work methods can be improved.
In order to improve the meeting efficiency, each meeting must formulate the goals and agenda of the meeting, send it to everyone, and will summarize it.
2, official written communication:
The necessary documents in the project, such as: demand manual, summary manual, progress condition, etc., to provide a monolithic template, and it is best to have an example.
3, informal written communication:
Week, month, quarter, annual planning and summary;
Email seeking help;
4, oral discussion:
Group members discuss with each other
5, other:
(1), carry out various activities that are not regular, can enhance the understanding of each other and facilitate work;
(2) Provide the employee lounge, let everyone exchange anyway in a very relaxed environment, publish their own opinions and suggestions, and many good suggestions are often generated here.
Fourth, the construction of the communication platform:
(1), internal network;
All information is placed on the Internet and set permission control;
(2), email system;
Email is the most common, you must ensure fast, reliable;
5. Choice of tools: 1, Outlook send and receive mail;
2, documentation with MS Word;
3, the form is in office;
4, project progress uses Project2000;
Ok, a communication plan is basically completed, and FreeSpider is ready to prepare a variety of pre-work (such as internal network construction, various document templates, and the purchase of tool software).
Oh, it's okay to write some feelings, welcome everyone to criticize!