In recent years, the traditional industry in the catering industry has been greatly developed, and the company's own modern management information system has been established, which has become a consensus of more and more business people.
Due to the efforts of all aspects and the high-speed development of information technology, catering automation development and application are booming, the application levels are not high, and the investment benefits are not ideal, the product is low, the industrial growth is difficult, and more mature systems and systems and There are not many hardware and software products. Why is there such a situation? The reason for the problem, the industry itself, etc., but an important reason that cannot be ignored is to complete the front desk application and simple background management during the development of the catering automation system. Simply replace manual, unable to develop practical commercial automation systems from the perspective of the application management and efficiency of catering enterprises. In this way, the catering industry cannot complete the use of good transitions, can't use the scale development of catering automation. This article will talk about how to manage and efficiency in catering automation and the perspective of scale development. Implementing management and technology unified computer technology to catering industry, countries and regions developed in the world are very mature, and management combined with technology is especially important in catering enterprises. The catering modernization should cooperate with the reform of the enterprise system. The work is not in the current set of parallel information flows in the current business process, or requires a computer to simulate the current business process, simply replace the original manual registration, calculation, Checkout and cash register and other work.
Catering companies want to achieve modern management, in addition to the introduction of advanced information management technology, more importantly, advanced, scientific management ideas, management systems and management methods. Before the management implementation, you should do a lot of pre-preparatory preparation. For the company itself, according to the requirements of the market economy and the needs of the modern information management process, the concept, the establishment of a new corporate business philosophy, organizational structure, information process, decision-making method and Management mode. To do "technology is a means, in the dependent status, ideas and management is the target, in domain". Technology applications are not unified with the management philosophy, it will not truly play a role.
I have encountered such a problem. A catering company has just developed a set of catering cashier systems. It has not been a few days, and its management personnel call, ask if you can provide a higher speed printer, say that Miss Cashier believes that the print speed is too slow. Later discovered the problem of the problem. Traditional catering hall management is divided into several groups, and check out the banks separately. After the computer cash register is implemented, "continues" to the computer. There are 3 cashier computers on the hut cashier, which are managed by 6 cashier reception teams, manage more than 60 tables, managers actually allocate two groups per computer in accordance with artificial way, and they cannot cross the cashier each other. In this way, due to the relatively concentrated dining time, plus the collector's call is called, a specific time will appear, and there will be more than a dozen bills to check out, and it is of course annoying when waiting for printing. I asked the management personnel 3 cashier, since the net network, why not let them cross the cashier? Why don't you let the ladie to send a single time? This cashier printing "bottleneck" problem can not solve it? Answer Yes: "Easy to assess the performance of the employee performance ". I told him that the employee number has been entered. After each checkout, the performance is at a glance, as long as the employee assessment query is available. The problem is solved, and the unity of the teachings and management philosophy is the key to the application of catering automation. Standardize the information system to raise the scientific standard to establish a catering management information system to truly efficiently manage the company's modern management services. Management system scientific norms are standardization of information standardization and management, which is one of the most important and stringent requirements in the construction of catering modernization management. If it is not strict, it will lead to "disease from mouth", information is not smooth, and data collection, processing, analysis, etc. are complex. Therefore, there is no scientific and standardized information management system to engage in modern management of catering enterprises. We often see that many catering companies have more funds to purchase advanced equipment, but from the overall effect, information technology is not ideal in catering enterprises. Some equipment has only a few functions to be developed, and even some instead of enterprises. Add a burden. Therefore, the development of information systems should be an important goal of increasing efficiency, making it integrated into management and operations to create benefits for enterprises. There is a catering store, Host said that he read many catering management software, but there is no truly satisfaction, the reason is that various management software can not meet him to view "raw material utilization" and through "raw material utilization" to prevent raw materials often stolen Equisical unnecessary loss requirements. For example, for the common meat commonly used in the catering industry, today a total of × × piece of fine meat, each dish has a normative content of fine meat, adding them, and can be compared with the number of fine meat collected in the kitchen. Get the utilization of fine meat, using this data to compare the history data, the utilization is too high, you can understand whether the ware is to be blamed; if the utilization is too low, you can view the reason, it is to give customers a benefit, or the raw material circulation process problem. Then he said that this software can be considered, it must be an excellent catering management software system, because the system is very familiar with the internal management of the catering, and fully considers how to improve our business benefits. It is not difficult to achieve this, just integrate food and beverage development into management, and make full use of information technology to strengthen corporate management, and add efficiency. However, there are indeed such good catering management systems.
Using information technology to increase efficiency, it is required to take into account the ways and ways of increasing corporate benefits throughout the development process. For example, using information technology to implement inventory management, "Receiving", "Hair", "Disk", "Save" in the warehouse, and improve the rationality of the item turnover in the batch number and shelf life of the items required by the shelf life. Reduce the loss, minimize the time of the item entry and enter the library, reduce the consumption, ensure that the inventory book data is consistent with the physical volume, and provide the latest item in time to other relevant systems; in addition, use the kitchen and à la carte network, each After the menu is found in the restaurant, it passes through the network to the kitchen through the network so that the kitchen needs to master the desired needs, reducing the waiter's run, speeding up the kitchen, and improve the quality of service. In addition to utilizing information technology to obtain efficiency within the internal service within the enterprise, we can also improve the social and economic benefits of enterprises. For example, multimedia à la carte and introduction, using Internet to expand awareness and transaction, IC card use, using barcode data collector order, etc.. Most of my country's land, the number of catering enterprises is huge, and the catering automation has just started. The current "hand workshop" production method has taken a large market, and the scale development of catering automation is difficult to start. Investigate the development of my country's information construction, although some industries are not satisfactory, there are many industries that have developed trends in development, and they have grown from a group of automation industry companies such as financial, telecom, etc., commercial automation in commercial automation. The construction also walked in front of the automated automation. Observe the situation of the dining industry itself, it is not difficult to find an important reason for the development of the production of catering automation, which is the diversity of the collection of reception data in the catering industry. The POS system of the catering industry is a wine front desk network system, which collects, processing, organizes, analyzes, transmits and feeds all the information of the catering industry retail counter, strengthens the sales management of commodity sales, and benefits merchants and customers. However, each restaurant has its own specific conditions for POS, to fully collect data, and a slightly large-scale restaurant will have diversity problems. Ask to develop such a system, the front desk includes IC card management, POS machine point card cashier, PC machine box cashier, supermarket PC, electronic scale automatic cash register, bar code collector à la carte cashier, remote data collection, etc. Searching for a standard version of the system is simply impossible, and the "hand workshop" situation may occur if you have developed. In response to the characteristics of catering enterprises, it is necessary to form a certain division of development in system development. Some software industry people concentrate on power, develop a reserved data interface, and achieve the standard application software for secondary development; secondly, according to the second development of different enterprises, according to the specific conditions of each restaurant, according to the specific situation of all restaurants. Tailor-made, meet the special requirements of the enterprise; third, sales and service staff focus on sales work, after-sales service and technical support work. In this way, it is conducive to the development of the automation system, but also meets the special requirements of different users, and provides good service support work. Most importantly can be in line with the international information industry model, promote the scale and industries of the catering automation industry. .
