Latest Q & A: I want to turn from the IT industry (ICP business) customer service to public relations work

xiaoxiao2021-03-05  33

Ruomu: Female, 1981, Chinese language professional, undergraduate, lively.

I am currently engaged in the IT industry (ICP business) online customer service work, working for a year and May. Now in this company feels that it has reached a bottleneck and has no improvement. Have the opportunity to suddenly come into contact with the public relations, through self-analysis, I feel that I am suitable for the development of the public relations, but the public relations are completely unfamiliar. I don't know what the transformation of my back and position is to bring myself. . So I want to ask Mr. Zhang to help me analyze, how should I do, how should my career planning? If you need to understand other information, please send me an email. I willwork will be fully fit.

Wish you the best at work! ! ! ^ _ ^

Zhang Aitian consultant reply:

If the wood: Hello! Thanks for your trust!

What you talk about is a strike problem, I want to know, how is your self-analysis in public relations? What is the content of the public relations you have exposed? What do you want new professional transformation to you?

In fact, in your career management, how to do it is far from doing the problem, and once the problem is to be made, then what is the problem is very simple.

From the information you provide, online customer service and public relations work have a relatively correlation, and Chinese language professional background should be said to be more favorable. These are your advantages, no matter what they don't change, no matter what you change now, you can understand your own advantage is very important.

You talk about "I don't know how to change your own strikes, bring yourself", this shows that you know very little about the public relations, this requires you to have learned from some ways, this is not Blind action.

Of course, you also know that occupational transformation is not a simple matter, so more analysis and thinking are required. There is a questionnaire here, I will send it to you, you can fill it, so we can analyze more deeply. I hope my comment can bring you some inspiration.

(Author Zhang Ran Tian Xian system Beijing Institute of Social Sciences Applied Psychology Research Center Vice-director, special researcher, national registered vocational instructor, 9CBS career management consultant. Zhang Yuantian teacher has long been in Beijing And individuals carry out "career planning" training and consultation, see: http://www.career-edu.cn)

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