In general:
For small and medium-sized projects, use mantis;
For Windows platforms, use mantis;
For medium major projects, use bugzilla;
For UNIX platforms, use bugzilla;
For MSF and BUG management and milestones that like MS, use bugfree.
First, Mantis
Not much to say, absolutely preferred.
Successful practice using open source software MANTIS implementing defect tracking
Http://www-128.ibm.com/developerworks/cn/linux/software_ENGINEERING/L-MANTIS/index.html
Mantis learning notes
Http://hedong.3322.org/archives/000263.html II, Bugfree
If you are not familiar, please see the MSF; and:
"How Microsoft Builds Softwaret.pdf"
"MS_MODEL.PDF"
"Microsoft Bug Manage.pdf"
And see listening:
"Microsoft Software Development Process. WMV".
Bugfree should be a philosophy of the Romance MS. The documentation is as follows:
[A bug processing process]
After the new bug is created, or query the eligible BUG click one after clicking on, [Right-column] shows the bug details.
Four ACTION buttons in the middle, you can:
~ Edit (edit)
This action allows you to change this BUG all information that can be changed. The most common thing is to assign this bug (Assign to)
A colleague, while adding your new comment in the description information.
~ Resolve (Solve)
A bug has 7 kinds of solutions:
* By Design - is designed, invalid BUG
* Duplicate - This problem has discovered, repeated bug
* External - is an external factor (such as browser, operating system, other third-party software)
* Fixed - The problem was repaired. Tester to find this bug as much as possible
* Not Repro - Unable to reproduce you, invalid bug
* PostPoned - is a problem, but there is no need to repair, postponed to later
* Won't fix - is a problem, but it is not worth repairing, no matter whether it
~ Close (close)
When a bug is resolved, if the Tester, the Tester, the Tester that is consent is closed, then turn off this bug. meaning
The end of this BUG life cycle.
~ ACTIVATE (activation)
If Tester does not agree to the solution of the bug, it can be activated. This bug will automatically be assigned to the original resolution (resolve)
Colleagues, of course, when you are activated, you should write this, let others understand that you activate it is reasonable.
Even without bugfree, you should also be treated.
Third, Bugzilla
The configuration is too trouble, there is no success. Don't say it.