Difficulties - a project manager's diary
Diary, October 2, 2001
Hong Kong Theme: Delicious Night Oriental Pearl, I love you!
I really want to open the floor window of the Junyue Hotel, call a few throats against the night sky of Victoria, and vent your excitement. Today, I am busy, I arrived in Hong Kong in the morning, I met with Shengkai's high-level high-level, and I was a celebration of the banquet, returning to the hotel is late. Tired is tired, but our Antun finally launched the contract with Sheng Kai officially signed the development of AHS billing software, which is the first big order in the mainland outside the mainland! Shengkai is really looking for people. AHS software is our independent development, and it is already mature software. It has provided management and billing services for many telecom operators in the Mainland. Haha, our Antun won this again.
Tonight, the banquet is really grand, Shengkai President Ye Huan, Vice President and President of the Project Target Well, Project Group Member and IT Manager Cheng Viagra, the project coordinator Song Rui Peng, and the manager of the three business sectors involved in the project The Hong Kong political circles and the financial sector were also invited. It seems that Shengkai has been hoped for this project. Everyone is in the wrong, and when the cup is changed, Ye Huan pulled me to the side, let me have a lot of heart in this project. How can I not care? But there is a phenomenon that I feel very strange: the help of the well seems to be a bureau, and the full face is sitting on one side, but it is no one to talk to him before.
Today, it is really a memorable day, whether it is for the company or it. This is the first business outside the mainland. Tomorrow's announcement is an announcement, and the stock of Nasdaq will definitely rise. For me, this is a rare opportunity. Before the coming, the old chief Zhang Shen revealed that the company should establish an overseas business department, I hope there is a young person who can do it. If I do the Shengkai project, then I am equal to the thoughts of the rumor. "
It is not good to be late, I will return to Beijing tomorrow morning, and I will start the project to start this project, I can't tell the expectations of the Board of Directors.
Diary 2 October 8, 2001 Cloudy
Beijing theme: recruiting training
In these few days, I have been committed to building a project group as the head of Shengkai project. After several careful selection, I finally finalized the list of members. The entire project group has three departments: The product market department is responsible by Xia Fe, the product service department is responsible by Ba Ruilong, and the product development department is directly leading. My choice is all the exquisite soldiers of Anxun Company. Zhang always gives me a green light this time, who I will give him. I am now having to be a message now!
Diary San 3 October 18, 2001 Cloudy
Beijing theme: difference, surface
8 days ago, Xia Fei took two software overall designers to Hong Kong, and Shengkai discussed SOW *'s preparation, that is, according to the module of AHS software, to explain to Shengkai's current function, according to Their business statement determines their needs, and then determines the new features after comparing the original features with their needs. I originally wanted AHS as a mature product, I have experienced a lot of users in the Mainland. Xia Fei went to Hong Kong to discuss some problems, but the fact proves that we are too optimistic.
In the evening, I will come back in Xia Fei in the company. At 7 o'clock, Xiafei returned to the office directly from the airport. I called two take-out, I was trying to ask him to ask him to gain, which knows him, but said a problem I didn't think of. It turned out that Xiafei found that when I was written with Shengkai, I found that Shengkai's expectations of the new system far beyond the functions of AHS. AHS is a software for telecom operators to manage billing services. The main function is to accept and save user information, calculate the user's cost, and generate a unified user bill; while Shengkai requires AHS to increase the interior of its company. Tracking, feedback, management, and support for support for business processes. This requires AHS to make greater changes on the existing structural frame, rather than being modified to our original idea. Summer Fei also said that if we do not agree to the other party's request, they will terminate the contract. This situation is indeed unexpectedly, it seems to give me a boring foot. Where is Sheng Kai's software system just a billing system? They are clear that it is an office software system. At the Shengkai project report tomorrow, I have to mention this problem, what I think of listening to leaders and colleagues.
Diary Four October 19, 2001
Beijing theme: overturned five flavor bottles
Today, I reported the problem of Xia Fei back to Zhang, other leaders and project members. My voice is just a noise in the conference room. Ba Ruilong first shout: Don't you say a billing system? How can Shengkai say it will add? Besides, is we developing a work system? Xiafei and the overall designer of the two software are also attached to: our strength is a billing system, not a office system. It is true that the successful cases we have made in the past few years are billing systems, and we have not much involved in office systems.
Speaking, I support Ba Ruilong and designers, but I can't show my attitude. This project is the company's hopes, significant, so it is only allowed to fail, and it will never die because of the differences between the two sides. So I once again emphasized the value of this project, euphemistially criticized the designers did not dare to innovate, and they did not dare to explore the fear of fear. Of course, they also responded to my opinion. After a pair of lip, the tongue sword, the final still Zhang Hammer sound: this project is too important for our company, what is the function of Sheng Kai, what is the function of us. In the evening, dragging the tired body back home, the mood is very complicated, like overturned the five flavor bottles, which is celebrated that the project can continue, and worry that the project will encounter trouble.
Diary Five November 7, 2001
Beijing Theme: First War
At noon today, Xia Fei, who made black in the eyes, found that SOW in 174 is basically filmed, but there are still few points not enough, it is best to fly a trip to Hong Kong, and listen to Shengkai's business statement. I didn't wait for him to interrupt him, forget it, tomorrow, you will pass SOW to Hong Kong and let them confirm. You have already made quite detailed, it hasn't been so specific before. Moreover, take more time to give us the development department. When he said, I didn't say much. In fact, I didn't say my stomach. SOW made 174 pages, which engineer would be interested in reading all it? Speaking of a thousand tens of thousands, SOW is still on the paper, as long as the software we have developed is basically approved, those who stay on the paper are left in the process of contract, and slowly discuss with them. also. The project we have made is basically doing this.
In the evening, I called the other colleagues in the project team, and I went to the Swing Bar of Sanlitun to rock, and celebrated SOW successfully. Sanlitun did not pass the name, and every inch of the air was exuded. There is no wonder that people say that Sanlitun has Beijing night.
I will call the Finance Ministry tomorrow, let them stare at Shengkai payment, according to the contract, they will pay 30% now. Tonight is a word - cool, now I can still feel the Swing Bar Beer. Diary 6 March 7, 2002 Yin
Beijing theme: Chinese people who say 3 words
Beijing in March quietly green. Yang Tree on the road began to flourish with fine colored halo, and my heart is warm and cold, and the wind of the winter is full. The matter has been very smooth. After the fall of SOW last fall, our product development department will work on the day, and it takes more than 4 months. Next, Ba Ruilong's after-sales service department as long as Sheng Kai is installed, and debugging the software system is very successful.
Who knows the problem. At the request of Shengkai, we took a remote demo with Shengkai before the after-sales service department went to Hong Kong. This afternoon we start demonstration through remote computer sharing and conference calls, by our main AHS function, by Shengkai comments and questions. This is also the first time for both sides for communication.
But I didn't expect that both parties would actually have such difficulties and complex. A conference originally planned for two hours. I think the system we develop is basically satisfied with Sheng Kai's request, but Shengkai is still repeatedly emphasized that they are not these. What is they going to be? They can make it clear. Worst, in the Shengkai project group, in addition to the project coordinator Song Rui Peng will speak Mandarin, others will only speak Cantonese and English. And our people here are not good, Cantonese is basically unknown, we only rely on Song Rui Peng to translate backwards between Cantonese, English and Mandarin. Both sides in the afternoon are exhausted. Finally, we have to reach a preliminary advice, let Shengkai's personnel will be familiar with the AHS system, and give their feedback after a week.
Today, IT Manager Cheng Viacai did not participate in our distance demonstration. I must give him email tomorrow, please help people with the business sector, one is to familiarize them with the process of AHS, and the second is to alleviate them. The contact emotions of the new system.
Diary Seven March 14, 2002 Yin Rain
Beijing theme: success, gradually
Since the last and Shengkai's conference call, we will continue to receive feedback from Shengkai's business departments. But I didn't expect that these feedback comments were written in English. What is even more, the engineers our development department face these simplicity, but they don't know where the problem is, and I don't know how to modify it. However, I am sure that Sheng Kaiki's question is that there is a considerable part of the age of understanding the AHS system. How can they not serious? Why is it not willing to spend more about the work on this new system? I really can't think it!
I have sent a few Email, but I have not received his reply. Call him, mostly he is not in his position, it is found, his answer is also a pilot, one knows, I know that I am caught in it. It seems that it is not to help the well and Song Rui Peng reflects that it is moving him.
I seem to feel that the overseas business department of the eyes will gradually be gradually farther away. It seems that I will run Hong Kong next week, give Shengkai, demonstrate their understanding and understanding of AHS.
Diary Eight March 31, 2002
Hong Kong theme: flower blossom
So far, I stayed in Hong Kong for two weeks. In this 14th day and night, my feelings have been frustrated, and the latter is even more. Just on the way of Sheng Kai Huunyue, I noticed that the Bauhinia in the road was gradually witnessed. When I was signed last year, I went to the tree, but I was branched, and I Ruo Yunxia! It can be said that the flowers are still ending. The bleak of the Bauhinia triggered the result of my heart dare not expect: Is the life of this project?
When I first arrived in Hong Kong, we intend to lead the user's ideas to the AHS implementation, try to tell Shengkai: The AHS system actually realizes their requirements. But two days later I found this work hard. With the in-depth contact between the two sides, I found that the differences between the biftails are not to be achieved, but in the implementation method, it is in line with Shengkai's business habits. In the operating mode of Shengkai's system, the workflow can be made up; in AHS, a complete business process is often necessary to jump back and forth between several interfaces or modules. Moreover, the views of our parties to AHS are inconsistent. Since AHS is originally a billing software, we believe that its core is the flexibility and accuracy of the bill, and there is no more organization management of workflow between departmental workflows. However, Song Rui Peng insisted that this is the necessary function of the system, and they insist that we will modify according to their workflow.
In the next 1 week, we simply gave up the demo work, and the syndrome listened to Shengkai, what is their business, what is their workflow? This time, we have heard that there is no detailed explanation or not explained in many SOW. I remembered that Xia Fei said to me when I was given to me in November last year. Ugh! He is right, we should listen more to Shengkai's business statement.
Surprisingly, that 程 万 科 has never been exposed two weeks. I am listening to Song Rui Peng, he actually went to the vacation. When did you go to vacation, what is his peace? I can't help but complain about him. Song Nu mouth made a look, but didn't have a sound, throwing a sentence when breaking up, I helped you reflect it to the well. I will return to Beijing tomorrow. It seems that I don't seem to have a lot of hands on AHS.
Diary Nine April 7, 2002
Beijing theme: heavy resort
Going to Beijing is busy for a week, I finally got a thinking. According to the new mastery, I have developed a two-month secondary development plan. After the end of May, I completed the AHS's modification work, and I won it in Shengkai at the end of June. At this stage, developing and testers will focus on issues found when the last live demo, re-modify implementations, and strive to meet Shengkai's usage habits and workflows on the interface operation process.
It is estimated that I will take someone in my hand. Since the company has recently received a project, Zhang always tested two designers in our project. Since they have been involved in the preparation of Shengkai demand definitions, the help of the well and Song Rui have left the way to them, but the company is also forced, Shengkai project has occupied too much resources.
Today I received the email of the help. After reading the letter, I know that Cheng Viacai has a lot of emotions against AHS, because he clear the day on the line on the line, that is, the day he left. Now that the help of the wells will have no way, don't dare to sin him. Because in case our Ashun's AHS can't, they have to use the existing billing system, so they have to rely on the existing system of Zeguo. It seems that this guy will help us have no play.
Diary Ten June 7, 2002
Beijing theme: peak loop
This summer, I have been very early, the gentle spring is just shaking, and Beijing will directly usher in the summer, I really hope to be able to the next heavy rain and cool. Recently, my colleagues said that I have lost a lot, I can't think of Shengkai projects and this effect.
Fortunately, the secondary development work finally completed on time. Each project member is a hundred times of confidence in the updated AHS system. I feel that I can play Nan Mountain, the knife gun is entered. A stone in my heart also fell. After all, in March, we conducted a two-week on-site research on Shengkai, which has basically understood the business model of Shengkai. Xia Fei is also confident in this, and the AHS system will definitely be the appetite to their appetite. We will go to Hong Kong next week to make a second demonstration. This time, the development engineer of each module must go to Shengkai to do a live demonstration. If there is any small problem, we will modify it on the spot and strive to end this project. To be honest, this project cannot be dragged again, follow the contract we have to complete the installation of AHS at the end of June. Otherwise, our Anxun will become very passive, and it is not good enough to pay the default compensation. Hey, how do I write such a fussy? This project will definitely end as scheduled! After a long time, I haven't been vacation. After the end of this project, I have to go to the Beidai River to enjoy the cool sea breeze and blue sea water.
Diary 11 July 12, 2002
Hong Kong theme: this change
I feel very annoying. It has been for more than a month. Originally, the plan on the AHS system is also stranded at the end of June, it seems that AHS seems to be far from the day of Shengkai's investment.
What makes me feel depressed is that Shengkai is always a passive cooperation attitude in this project, and the style of the department manager is: what we ask, what do they answer; if we don't ask, they don't say anything. . But I encountered the problem, I started accusing and complaining. The last proposed usage habits and workflow issues, which proposed a business interface issue between multiple departments.
This is not all our fault. They are also quarreling on the definition of business interfaces and departmental business division. Sheng Kai did not have a clear system to determine the responsibility between the department. Now the AHS system should clear the responsibility of the department, and all departments will make a strong fight, struggle to win, shirk responsibility, and do everything possible to expand its department's site. I have been reflected by the help of the well, but he is always hick, and the program taken out is another change.
I now think that the help of the well is a person who has no ability to organize the ability and control, even his leadership authority has not received respect for the department manager. Yesterday afternoon, in the project coordination hosted by the help, these managers were unhappy, there was no meeting, and the business service manager was called out after being called out. Looking for someone, I originally managed to see the customer. He is not there, the discussion of the business interface is unable to continue, the well is helpless, there is no good to announce the end of the meeting. It seems that the leadership of the well is unable to affect the normal proceedings of the project.
This morning, I made these headquarters to Beijing Headquarters. Zhang Gui said that since Sheng Kai refuses to compromise, the member of all project team will first come back, according to the problem collected, a complete development jobs.
I have a feeling deep in the mud.
Diary 12 July 18, 2002 Shower
Hong Kong theme: whistling typhoon
Today's swan typhoon swept throughout South China. From Jun Yue, Victoria Bay turbid waves, shore shore, and my heart is also a wind masterpiece, dark flow emergency.
This Monday, I came to Hong Kong to show the third live presentation to Shengkai again and a software test engineer. Although this time is better than the first two smoothly, some of the questions raised by Sheng Kai have basically resolved, but in many details, Sheng Kai also filed the requirements not mentioned before, such as the system to be able to market marketing. Provide more powerful support.
In addition, the first two times have never participated in our demonstration, and the first time it appeared. In his discussion with him, we suddenly found a major flaw in the AHS system, this is what I didn't expect. Although we have a unbacious responsibility for this, if Cheng Viabai can work with us, it will not discover this problem until now. It is already late in the middle of the night, the windows are still whistling, the wind is not reduced, my heart on the hope of AHS this time is also blown by the typhoon.
Diary 13 October 28, 2002
Beijing theme: final pass
In the morning, I received an emergency fax issued by Shengkai President Yehuan. The words of the guests are difficult to hide his disappointment for this project, and he also puts forward three questions: The first question is: until today's contract has not been fulfilled, how to delay the loss? The second question is: Who is paying for the future? The last problem is to continue to perform the time schedule of the contract. If Anxis can't give a clear time commitment, he suggested we have given up this project early. If the project is now terminated, we can pay less compensation, otherwise they will ask us to strictly implement the compensation terms of the contract.
Today, Zhang is in Chongqing. I played a call to simply report it. In the phone, I heard Zhang always worried. He said that I was steady and stable. He rushed back in advance.
There is no event that happens!
Diary 14 October 29, 2002
Beijing theme: useless decision tree
Just a week in the morning, the assistant Xiao Wang handed me a letter from the Yellow Auditing of the Financial Ministry. The way we account for income is to use the completion percentage method. This project should end in September, so all contracts have been recorded in the company's income, and Sheng Kai actually pays only 30% of the contract. The Yellow audit discovered this. The problem is required to give a description. The suggestion given by the Finance is: Please ask Yan Huang to the Sheng Kala arrears confirmation, and this proves that Anxis has no false book income. But according to Yesterday Ye Huan's tone in the fax, Shengkai is impossible to sign this confirmation.
Ye Huan's termination project suggestion although I can't accept it, I really reminded me. Do we have to continue this project? Over or back? This may be the most urgent questions you need to answer now.
We have spent 85% contract amount for Shengkai project, even if this project succeeds, it has no profit map. There are still many new projects that need to be completed, but because the Shengkai project is not able to carry out. The most headache is that this item can end, no one, because we can't control the problem of Shengkai. But termination of this project, the company has turned into a heavy cost, this is a big number! The current AHS system is custom-made for Sheng Kai, no value for other companies; and we have to face Shengkai's compensation terms.
This afternoon, I painted a big decision tree, I hope I can find life-saving straw, the longer the more paint, the more it is. I really want to live! what do I do? How do you take it to Zhang? ? What should I do? ? ?
It is also the autumn season, overlooking the rain overlooking the rain on the 22nd floor, I think it is very cold, it is really cold.
How can I do it?
