Summary of software quality management and certification training courses
1 Write in the previous May 18, 19th, I was appointed by the company to participate in the software quality management and certification training class held by the Anhui Provincial Information Center, which feels general but gains. This training made me clarify many concepts, clarifying many misunderstandings, and has new feelings compared to the current situation developed by the company's software departments. I wrote these, and the right is a summary of this study.
2 Software Quality Management 2-1 Software Quality of Software: Software Quality is the extent to which software products meet a set of solid-specific properties. This requirement is expressly, usually implicitly implicit needs and expectations. From this, the software requirements are the basis for measuring software quality. The quality assurance activity of software development must be centered on demand, emphasizing to comply with standard specifications in the development process to achieve control quality. There are usually some implied needs that are not clearly specified, and it is necessary to specify as much as possible, which is also the principle of quality management's eight principles (which will be detailed below).
2-2 Quality Management Eight Principles 1: Customer Confocus 2: Leadership 3: All members Participate 4: Process Method 5: Continuous Improvement 6: System Method 7: Based on Fact Decision Method 8: & Supplier Mutual benefit relationship details detailed in the fifth page of the speech, here is not a waste of paper. The primary principle is to focus on the focus of customers, requiring full understanding of the current and future needs, meeting and striving for the expectations of customers. Emphasizing demand is the basis for quality assurance, which means that the customer wants us to do. 2 and 3 are the requirements of the highest leadership must pay attention to quality management. To launch all employee learning and participation in quality management, these two emphasized quality management is the most important, to fully mobilize the enthusiasm of employees, and ask them to work on quality activities. Mandatory administration and support, and fully authorize. 4 to 7 is the management and decision of people and other resources. For people's management, it basically requires clear division of labor, clear duty, clear goals, full communication, self-assessment, and continuous update improvement, but more importantly, it emphasizes legal management. 8 is for partners and division.
2-3 Quality Management System Quality Management System is embodied and filed in eight principles. That is, you have established your management architecture in accordance with the requirements of the Quality Management System and effectively run, then your business quality activities are consciously implementing the eight principles of quality management, and product quality has a certain degree of guarantee. At present, the software industry is popular is ISO9001 and the US SEI CMM quality management system standard, and TL9000, Tickit, my country's national standards are equivalent to ISO standards. Various quality management systems emphasize that the process method meets the PDCA model, emphasizes the establishment of quality policy and goals, emphasizing the value of the highest administrator in the system, and emphasizing all activities on the document (document).
2-4 Quality Management System Certification Prove that your quality system is compliant by authoritative third parties. Its generation is due to the different requirements of the national standard quality system of various countries, so the quality system of the exporter must meet the national standards to recognize the quality of its product, resulting in trade barriers, international standardized organizations have also born, it Authorized States to participate in the multilateral recognition agreement, let the country make the country to certify the quality system of their own enterprises according to ISO standards, and other participants must recognize the certification of the country. This eliminates trade barriers due to standard problems. In the 1990s, the US Department of Defense In order to assess the capacity of subdoor development software and quality control, the US Department of Define, commissioned a set of assessment programs (SEI). In 1991, SEI launched the Capacity Maturity Model (CMM) 1.0 version. This version has 5 categories. The SW-CMM of the software has become the standard of the US Department of Defense's evaluation of the software subparage. Later, the US software company found it It is very helpful to drive software quality activities, and they have participated in CMM certification. Although CMM is not an international standard, it is increasingly received by the industry. China has only one CMM level 5 certification is the Motorola Software Center. CMM standards were taken in 2003, and CMMI was replaced. Since ISO versatility is too high, some countries have developed standards for software design (such as CMM), ISO began to develop standard Spice for software development, and CMMI is very similar, expected this year. Post a formal version. 2-5 Product Certification Here here clarified a misunderstanding, quality management system certification is not product certification. Product certification is the requirements of national products, such as anti-virus software, firewalls to pass the Ministry of Public Security. Quality management system certification is an evaluation of quality assurance activities in quality assurance activities in quality assurance activities, non-mandatory.
