Different departments, the degeneration between the different positions, and the lug is low, and some enterprises and institutions are very common. Can you let the cross-sectoral cross positions together "do the right thing", this is the problem of process management. People who can cross-sector cross-position are "correctly doing things correctly" as the most experienced person, this is what is good at knowledge management. Process management, knowledge management, process pipes and knowledge live water, both hands must be hard. AMT is committed to becoming a "process and knowledge combination of" process and knowledge ".
Expert Dialogue: How to promote the culture of the process, how to build BPM culture? AMT Enterprise Resource Management Research Center Senior Consultant Zhao Fujun asked: The real estate company that is letter is obviously no bpm culture. I have worked in the state-owned enterprise for 10 years, and I also deeply feel that there is no long-term cultural soil, and many management nations are overbearing. Therefore, when I helped enterprises as a senior consultant, it is paying attention to the formation of "bpm culture" from a bit drop, Teacher Wang, in this regard, is there a successful practice of some companies? Ms. Wang Yulong, a partner of the AMT Enterprise Resource Management Research Center answered: China Telecom's practice is like this, in 2000-
2004
In the "Local Network Business Process Optimization" work, three elements of the process management culture have clearly proposed that "the unremitting pursuit of effectiveness", "universal sector natural cooperation", "learning work mode", The opposite side of these three elements is "the similarity", "" departmental barriers are all "," closed, not from internal and external active targets. " We noticed that the regular vice president of Chang Xiaobing, who has hosted China Telecom Process in 2000-200, also pays attention to the communication and promotion of this positive and positive culture, and January 31 to February 2, 2005. In Henan Unicom inspections, it clearly proposes "Transforming our technical advantages into service advantages, and forms new business and market advantages through service advantages. As long as everyone attaches importance to internal management, attach importance to the front of the back, pay attention to the customer maintenance Our work will definitely do it. "It contains rich process ideas. In addition, China Mobile has already carried out the "process through" activities in the country. Wang Xiao, the general manager of China Telecom, emphasized the theme of "precise management", which also contains process management ideas, and gradually creates the local practice of corporate culture with BPM color.
