IBM ThinkPad laptop model warranty full secret likesiemen Reposted 2004-12-27
About IBM ThinkPad model =====================================================================================================================================
1, series, model, model: Series, is a general name of a type of model using the same design concept or the same target customer, such as the IBM R series facing household customers, T series is a commercial customer, the X series is facing Pursue a thin customer. Model (TYPE), is a type of type with a type of profile of the same shape of the same mold, for example T23, T30, T40, T41, X30, X31, X40, R40E, R40, R50, etc., each model There is a corresponding type number, such as T23 corresponds to 2647, and the X31 corresponds to 1829, R40 corresponding to 2681, R40E corresponds to 2373, etc., as long as the Type Number is different, it indicates different design and different design. Shape mold; it is worth noting that Type Number of T40 and T41 is 2373, it is right, because T40 and T41 design, shape, mold, weight are exactly the same, the main board type inside the machine, the external port position Exactly the same, the T41 machine's instructions are still using T40, and there is no additional printing. Model, is a model corresponding to a particular hardware, software configuration, each model (Model Number) is determined by three letters.
2, model and configuration relationship: Generally, the IBM model public model is three letters, the first two describes the model name corresponding to different configurations, such as T40 14x, 12x, 19x, 72x, 7cx, 82x, 8cx, 92x, g1x, and T41 1HX, 1Fx, 3Fx, 7FX, 7kx, 9fx, gex, etc., and X31 B3X, BCX, C3X, CBX, G3X, GCX, N3X, NCX, etc., each There are dozens of dozens of or even hundreds of models, representing different hardware configurations, keyboard languages, or even the difference between operating systems. For example, T23 LU5 and LU7, the former pre-installed Win2000 English professional version, the latter pre-installed Win2000 English family version, the rest, and X31 B3H and B2H also only exist. Difference.
3, the relationship between sales areas and models: The letter behind (replaced in the model is used), the corresponding sales area country abbrevite, such as the mainland is C, sold to Hong Kong is H and B (Traditional keyboard ), Sold to Singapore is A, sold to North America is u, sold to Japan is J, and sales to Europe, New Zealand, etc., most areas have an abbreviation of one letter. The corresponding suffixed machines sold in the corresponding sales area, which belongs to the area, otherwise it is the × cargo in the region. For example, IBM R50 53c belongs to the mainland licensed, which belongs to Hong Kong licensed in T40 7ch, and IBM 1FC (in mainland is licensed) and IBM 1FA (in Singapore is licensed) to sell Hong Kong's local × goods, visible, licensed × The concept of goods is not absolute, but relative, depending on whether the area where the area should be sold and the actual sales areas.
4. Machine differences in different sales areas: As long as the first two letters are consistent, the configuration is exactly the same, the quality is exactly the same. Because now in the country and region of IBM ThinkPad, most of them are produced in Shenzhen and Mexico, Taiwan, Malaysia's foundry, which makes us proud, where C, H, U, A end In the machine, more than 70% is produced by Shenzhen IBM factory, with very stringent quality management standards, and according to our sales and after-sales experience, the overall quality of the machine than Mexican has been slightly better. So it is important to identify the first two letters before the configuration of the machine, and don't pay too much attention to which area is sold, or where it is produced. Because, the following will be explained below, except for domestic licensed machines ending, the remaining models are exactly the same. 5. Exception: Some models are not ending at the end of the letter, such as T23 LU5, LU7, T40 HH1, HH2, etc., is the factors such as easy memory, the second of the country number and model The letter is changed, such as the configuration model of Lu5 should be L5, and the area model is U, and the HH1 configuration model is H1, the area model is H.
About IBM ThinkPad Warranty: ==========================
1. About Blue Fast: At present, IBM has established repair points in 55 major countries around the world. In China's maintenance point is not responsible for IBM itself, but entrusts a third-party agent maintenance agency, called blue express, referred to as blue fast, In other countries, some by IBM will provide notebook waiting services, and some are also in the mainland, outsourcing to third-party manufacturers. In short, only the IBM after-sales department in mainland China is called blue, and the rest of the country is not.
2. About global warranty: IBM notebook has been implementing a global warranty policy, namely where to buy machines, in any country with IBM after-sales service point, you can freely repair, except for the 7-digit serial number on the back of the fuselage No required for any credentials. Of course, some countries may vary, such as in Belgium, France (in accordance with our previous customers to go to the country), may request the original purchase certificate, that is, when buying The merchant provided by the original Invoice, INVOICE direct translation called shipping, and the invoice is not exactly the same, but we usually use the "original invoice" or "Hong Kong ticket" to call this "original purchase certificate". However, only China IBM has a global warranty, which has become a global warranty without privacy protection. In addition to China's IBM, there is no other country IBM and IBM after-sales service department. Most do not have to have any credentials, the rest as long as there is original purchase certificate, this is proven to be decentralized in various countries, and customers have clearly confirmed that there are free warranty countries including: United States, Canada, United Kingdom, France. , Belgium, Netherlands, Hong Kong, Japan, Singapore, Australia, New Zealand, Russia.
3. Mainland China IBM Warranty Regulations: In October 2003 last year, the mainland IBM introduced new regulations. Any overseas model (region model is not C) should be guaranteed in China. Three things must be provided: original purchase certificate, The machine has entered the mainland customs declaration, and the exit visa certificate matches the date and location of the purchase certificate. If you can't provide these three prove, you will not be warranty, even if you can provide all, you can only get a paid repair of 800 yuan. After this policy was launched, it was violently slammed by all aspects. Later, in just one month, IBM changed the warranty statement: requiring three proven to unchange, providing three provens and verified, can be in mainland Free warranty is available in the territory, no longer charge 800 yuan per time. However, in general, the tone is not to do unconditional maintenance to the overseas models, and the visa record and customs declaration form that pure personal privacy (sometimes a product is not only available on the customs declaration). 4. Is there a different warranty in different sales regions? The IBM model area suffix is only used to mark the most started region of the machine, mainly for statistics of sales in various countries and regions, absolutely not to limit the model only to sell in the region, after all, now The process of the global economic globalization market is getting more and more rapid, how can IBM like this stupid thing? For example, Hong Kong is the international free port, all kinds of goods in various countries and regions can basically be zero tax-tariffs into and out, so they sell goods in Hong Kong, and those who sell any country and regions are completely legal. Similarly, IBM ThinkPad purchased in Hong Kong is legal and reasonable, as long as there is an invoice provided by shopping martial arts, you can also get the same global warranty service.
5. Registration of global warranty: So-called warranty registration has several ways, one is registered by IBM regular after-sales repair, and the second is to register by IBM after-sales support, and registration cannot be implemented. Previously, IBM warranty needs to be registered. As long as the registration is successful, it is free to reach any country and regional repairs, and no need to show any proven, and if not registered, free warranty is not available. This view now seems to be incorrect, first say the second part of the first point of view, that is, no registration is not warranty, confirm that our customers have confirmed that in many countries, such as the United Kingdom, do not need any registration procedures, As long as you take it within the warranty period, you can repair it, and you don't need any credentials. Besides the first part, even if the so-called registration is successful, whether it is registered in the mainland or Hong Kong or other country, need to re-register the mainland to re-register, no registration and warranty There is no causal relationship between causality, otherwise it is not a paradise for automatic registration if only registered talent warranty and has been warranty? Therefore, it is completely unnecessary to pay attention to the registration, and the merchant is guaranteed by the merchant in China. The original purchase certificate provided by the merchant in foreign countries is good, and it will be announced.
6. Global warranty query website: IBM Global Warranty Query URL is http://www-3.ibm.com/pc/support/site.wss/warranty/warranty.vm. Note that this URL is just a global warranty for querying a model and serial number, as well as the deadline for warranty period, is definitely not used to register for warranty, IBM does not register the UN security website! Enter this URL in the browser, there are two things that need to be filled, one is the model number Type Number, such as T40 and T41 are 2373, this type number is printed on the back of the machine, it is followed by T40, X31, R50, Is a four-digit number; the other is the machine serial number serial number, two numbers plus five characters or numbers, a total of 7 characters, also in the back of the machine, followed behind the Type Number, very It is easy to find. The results obtained by the query have three, and if there is a global warranty (important!), If it is displayed as in Warranty; the second is the date of the joint remarks (important!); Three is the booking area of the product (this is not important). 7. About the original purchase certificate: In general, the original purchase certificate provided by the merchant is provided by Hong Kong merchants. It is usually a printed A4 paper, which is written in the name of the purchase, the name of the saleser, TECHNITED phone (international area code 852), machine model and serial number, invoice number. At the IBM after some countries, check whether the invoice should be checked for a machine, and will call the original merchandise business, whether the machine is sold by them, whether it is in the invoice number. Agree.
8, mainland IBM × warranty: I just said, the area number is not C is called the mainland × goods, referred to as × goods. × The goods needed to have three provets in mainland warranty, and most of the current selling × goods cannot provide customs declaration, and it is even unable to provide the purchase of the purchasers. The customs clearance is the name of the customs, and the customs charged the tax payment certificate, a notebook probably needs to pay 1000 yuan tariffs. Most of the major continent × goods are not smuggled through Shenzhen Customs, so they cannot provide customs declarations. Because the mainland IBM regulations cannot be guaranteed in China. But in the region outside the mainland, you can get free warranty, and some areas do not require any vouchers, and some areas can have original purchase vouchers. Because the machine that does not fulfill the normal customs declaration in the mainland cannot obtain warranty, the warranty is generally provided by the mainland's distributors and Hong Kong shipping merchants. First, the IBM × domestic dealersides of the mainland need to ship to Shenzhen. Then brought it to those who bring the notebook from the notebook, and then sold this batch of goods in Hong Kong to take the Hong Kong IBM after-sales maintenance department for free maintenance.
