Author: Deng-ao
When the initial news of the tsunami, we are attending the New Year celebration with our customers. Everyone sees it from the TV. In the Indian Ocean, there was a maximum earthquake in 40 years. Later, there was still a tsunami, but no one did not Think, this disaster will affect so many countries.
Later, we have heard that the tsunami caused by the earthquake, passed through the Indian Ocean with a speed of 400-500 kilometers per hour, spreads ancient India. Because most of the customers I am responsible is Indians, I will pay special attention to this news. Later, I saw that Indian Prime Minister Singer came, and she knew that the disaster was very serious.
Seeing the waves swallowing the village, turning the prosperous city into Ze Guo, heard the survivor's tragic saying, our heartbreak.
That night, we have long concluded events, and Indian friends have called back to understand the situation. Most people have nothing to do, only a few customers have some impact. One of the customers of the customers did not have a very happy young man, but there was no smile, his hometown was in the south of India, is a tsunami. Later, he told me that he would have to go, when he left, I sent him to the airport, he said it would come back soon. Later, I received a call from India, I learned that life has gradually replying normal, soon I can come back. ,
There is a customer. I used to talk to us before. When we talked about this disaster, he also showed a rare concern. He said that China's assistance.
The tsunami has become the most topic. Every time you meet, everyone will talk about the latest casualties, talk about the reconstruction of the international community and the reconstruction of the disaster area. They have difficulties, we have timely condolences and support. The customer said that China is a state of Renyi, thanks to our friends to give them comfort.
Although we come from different places, talking different languages, but as human beings, we have similar emotions, can understand each other. Disaster, let us get close to, we have more understanding of life. In Nigeria, everyone is foreigners, in distant hometown, we are worried about yourself, and our relatives and relatives.
Focus on customers, first understand the customer, to understand the customer, but also have a sincere heart. And the customer's mind is connected, mutual understanding, this is the highest realm of doing the market, and it is also the magic weapon we can win. We need to treat our customers as ordinary "people" to treat their feelings, respect their feelings and customs. They are not machines, they are not the objects of our sales, especially in this special period, more need us.
And we are actually promoting local civilization and progress while bringing local civilization and makes it better. We are not only a hard-working sales staff, and the technically superb experts are still full of warmth, good at friends who care about helping others.
Later, I told the client that the company attaches great importance to the relief of this disaster, and the company has established a disaster relief group, many employees spontaneously donate. Customers understand that this is our behavior as a responsible company. They also understand the products of Huawei company, which is made by such a group of responsible people. What else can you rest assured?
