The BY AMT ERP Research Group may have a relatively easy thing to buy a ERP system for most companies, but the implementation of the ERP system is full of challenges and risks. One of the facts we can see is that many companies put in huge funds in Ma ERP projects are minimal. However, we must also recognize that there are still some companies that have successfully implemented and fully utilize their ERP systems. The success of these companies is because they follow a simple implementation of philosophical results: first understand their business processes, and then simplify, recombine, and finally implement automation. In this seemingly simple implementation, it contains a very important concept and has recently discussed the most concepts in ERP implementation - business process reorganization. I. Concept of business process restructuring
Business process restructuring (or enterprise process reorganization, business process re-production) BPR (Business Process Rengineering) is the earliest Michael Hammer and Jame Champy in the United States. It emphasizes the business process to transform objects and centers to care for customers' needs and satisfaction, and the existing business process is fundamentally reflect and thoroughly designed, using advanced manufacturing technology, information technology, and modernization. Management means to maximize the integration of functional integration and management in technology to break the traditional functional organizational structure, establish a new process-organization, enabling companies Operation in cost, quality, service, and speed. Its restructuring mode is: the work process is centered, breaking the organizational structure of the pyramid, so that the company can adapt to the efficiency and fast pace of the information society, suitable for enterprise employees to participate in enterprise management, realize effective communication, and more Strong strain capacity and greater flexibility.
In this definition, "fundamental", "thorough", "tremendous changes" and "processes" are four core contents that should be concerned.
Fundamental indicates that the business process restructuring is concerned about the core questions, such as "Why do we do now?", "Why should we do this in the way?", "Why must we be by us instead of others To do this job? "Wait. Through careful thinking about these fundamental problems, companies may find that they are over-incorrectly errors that are too wrong with the business assumptions of existence or operation.
Thoroughly and re-design means chasing the source trace the source. It is not a change in superfine things, but abandoned all the aspects and the structure and process of all the provisions and the new work. It is a re-constructor for companies, rather than improving, enhanced or adjusting companies.
Great improvement means that the business process restructuring is not the general improvement in the general meaning, slightly improved, slightly improved, and the reorganization will make the company's performance has a significant growth, great leap. The significant growth of performance is the sign and characteristics of BPR.
Finally, the business process recombination is concerned about the business process of the enterprise, and all "reorganization" work is expanded around the business process. "Business Process" refers to a group of activities that work together to create value and interrelated. MICHAEL PORTER, Professor Harvard Business, depicts the business process of the company into a value chain, competition is not between enterprises and enterprises, but between the value chains of the company. Enterprises that implement valid management on all aspects (business processes) of the value chain can be truly gaining the competitive advantage in the market.
Second, the necessity of business process reorganization in ERP implementation
After the above explanation, some people may ask: ERP is just a management software, why do we implement ERP Why do you want business processes to reorganize? I think this is the misunderstanding of many companies that apply ERP. In fact, ERP's application is not only to introduce a modern management software, which enables enterprises to automate the daily business management activities. It is more important to make fundamental changes to the business methods of enterprises, making them more rational, science To greatly improve the business benefits of the company. It can be said without exaggeration. If the company's application of ERP is improved, on the one hand, from the ERP software itself, on the other hand, it is benefited from business process reorganization. This is why we emphasize the importance of business process reorganization in ERP applications. Specifically, its necessity is reflected in the following: ERP software design and background requires companies to carry out corresponding business process reorganizations. Because we all know that ERP is incoming my country from Western developed countries, they are typical market economy mode, so their ERP software is an advanced enterprise management information system that adapts to this market situation and management requirements. . my country is still in the transition stage from the traditional planned economy system to the market economy, the development of the market economy is still very imperfect, many enterprises management methods and management methods are very backward, have not fully transformed, and Western developed countries The difference is very large, such a business management status must necessarily require enterprises to first reorganize the business process before applying ERP, and the current transformation of existing business processes is carried out in accordance with the management of advanced ERP software.
The functional implementation of ERP software requires enterprises to carry out certain business processes. The application of ERP software has changed our traditional management method. It divides the business management activities in accordance with its functions into several major modules such as manufacturing, distribution, finance, human resource management. Their functional implementation undoubtedly requires companies to the original Organizational organization, personnel settings, and workflows are re-arranged to ensure the implementation of ERP functionality. If the ERP system runs requires a lot of, valid basic data, and the system itself is unable to determine if the data is accurate. This requires we must optimize the basic data, that is This stage work is insurmountable, especially for most companies in my country for a long time in management, it is more necessary. This is like applying ERP to reduce inventory and funding. If you do not accurately analyze and set up safe stock, procurement, procurement batches and market quotes, how can ERP effectively reduce inventory and funds ? The problem like this is not resolved that ERP application benefits are difficult to achieve, and it is very limited.
The application purpose of ERP software requires enterprises to implement business process reorganization. Fundamentally, the purpose of enterprise application ERP is to improve corporate management and improve corporate economic benefits. Such ultimate purposes must inevitably require companies to implement their business processes with the implementation of ERP in the enterprise, so that the entire business activities are more in accordance with scientific management requirements. Because of any company, there will be some unreasonable places in its existing business processes. If you are not able to thoroughly modify these unreasonable processes, just blindly pass the original business processes The implementation of the ERP software is automated, and the effect of ERP implementation can be imagined. Because process automation that uses ERP systems that makes complex or do not generate value does not increase productivity or improve performance, it will only lead to inefficient processes and waste.
It can be seen that the business process restructuring is an important factor in promoting the success of the company's successful application of ERP, and its role cannot be ignored. So, how should our companies use BPR to bring benefits to companies? This is what we have to talk about below.
Third, implement business process reorganization methods
According to the essence of BPR, we can envisage BPR's implementation structure into a multi-level stereo form, the entire BPR implementation system consists of three levels of concept reconstruction, process reconstruction and organization reconstruction, which is dominated by process reconstruction (as shown in Figure 1), and each level has its respective steps, each level is also interleaved with an association relationship with each other. BPR concept reconstruction
The level to solve this level is the concept of BPR. That is to establish the correct concept of the implementation of BPR throughout the enterprise, so that the company's employee understands the importance of BPR for enterprise management and application ERP. It mainly involves three aspects:
Set up a BPR team. Since BPR requires greatly revolutionary change of basic beliefs, transforming business mechanisms, rebuilding organizational culture, reshaping behavior, and reconstructing organizational forms, this requires a good leadership and organization guarantee. Therefore, a specialized leadership group is responsible for the business process restructuring in ERP applications within the enterprise.
The preparation of the preparation. It can help companies from the perspective of objective and overall business development, to understand business process restructuring and their importance to this company to avoid people's hearts, people's hearts, people caused by employees. BPR's contradiction emotions.
Set a reasonable goal. This is to set a clear goal to achieve a clear goal for business process reorganization activities to achieve "there is a number in heart". Common goals are: reducing costs, shortening time, increasing production, increasing quality, improving customer satisfaction, and more.
BPR process reconstruction
Process reconstruction refers to the process of researching analysis, diagnosing, re-designing an existing process of enterprises, and then re-building new processes. It mainly includes three links: business process analysis and diagnosis. It describes the existing business processes of the enterprise, analyzes the problems existing, and then gives diagnosis.
Business process re-design. For the results of the previous analysis diagnosis, the existing process is redesigned, and it tends to rationalize. The process can be manifested in the design: 1 Multi-way process is accompanied by one person; 2 will complete the multi-way proceedings into groups or teams work together; 3 Change the serial process to synchronous projects.
Business process restructuring. This stage is to truly implement the process of redesign the process to the business management of the company.
BPR organization reconstruction
The purpose of organizing reconstruction is to provide a system maintenance and guarantee to the business process reorganization, and pursue continuous improvement.
Evaluate the effect of BPR implementation. Compared with the prior grade performance target, the evaluation has achieved a established goal, such as how much improvements in time, cost, quality, etc. The efficiency of process information management is, etc.
Establish long-term and effective organization guarantees. This will ensure the long-term process of continuous improvement of the process. Specifically, it can include: establishing a process management agency, clarifying its scope of charge; developing the relationship rules between operational rules and various processes within the process, step by step by step management diagram replacing the organization map in traditional enterprises.
Cultural and Talent Construction. Enterprises must establish corporate culture with process management, strengthen team spirit construction, and cultivate employees' master's consciousness. At the same time, new business processes have also put forward higher requirements for employees, which also requires companies to focus on its internal talent construction to cultivate composite talents adapted to process management.
(11): The implementation process of ERP has been continued
