* Spend a book from the teeth
I am a China-Pub five-star member. Since the registration has become a member, the book services provided by China-Pub have always been satisfied, and there is complaints, and the rare dissatisfaction. However, since April 2003, an original order for my original book made me have to face an unprecedented embarrassment. Things have been described below.
In April 2003, I took a satisfactory experience of purchasing the original book in China-Pub. I finally made a determination that I have accumulated a long-standing deposit (this is the number of wages I at the time) for Buy three original books. If you choose, all the orders are smooth, I am looking forward to the three original books with exciting mood to bring me more knowledge and opportunities as soon as possible. Although it is a payment paying with his own deposit, it is still a meal of his family, and I will tell if I spend money. I am still quite dissatisfied with my heart.
* The beginning of a nightmare
China-Pub claims that its original mail delivery period is generally from 3 to June. After the money, I swayed in March. At the beginning of July 2003, I took into account that the book was not allowed to have arrived, worried about the loss of postal packages in the transmission and reception of my own unit (previously occurred), so I went to the order inquiry part of the China-Pub Forum. Asked, sincerely told: "A message will be notified." This will be two weeks, I hope to hear the news, I can't help but ask, still tell to wait. Considering the hard work of China-Pub original book purchase service, I am waiting for the mood of the expectation.
At the end of September 2003, it was in the next half of my order. I was looking forward to and fearless mood (still worried about the book, it is a question of my own sent and received room) to the order inquiry forum asks the order progress. This time I was told that I should contact the staff responsible for the original book, so I wrote inquiry in accordance with a given email address. As a result, there is no echo, my heart is sinking, but I think that the original book is half a year, I'm not impossible (China-Pub also explained), and replying to the China-Pub staff member of our order, has always been sincerely So I once again decided to wait in patience.
At the end of October 2003, in the three original books I purchased, one of the Chinese version was published, and there was also a photocopy version and the third Chinese version will also be published. My Money is worth a value, I am reprimanded into a fact.
Such a result, of course, I can say that I don't expect the photocopy of the photocopy, I have no eyes, I recognize. However, in the past six months, I wasted money, and I lost a lot of time and opportunities that could have efficiently used it, but these, money could not make up! With this kind of feelings and sad mood, I still hope that I have to get my own money. At this time, I gave me snow on a single order in China-Pub. In August 2003, I have been in a sub-station. I have not been in the goods. I said that I can wait until I will send it again until the end of October, I called inquiry, I still told the goods! With this two troubles, I can't help but I have sent a complaint to the comprehensive suggestion forum, explaining two orders.
* Who moved my order! ?
However, even more unexpectedly, this time I was politely told that China-Pub couldn't find my original order order! ! My thousand yuan order disappeared! And I have been silly white waiting for half a year! ? The kind forum staff quickly reflected to China-Pub, at 11 o'clock that night, I received a call from China-Pub staff, saying that the refund process can be handled. I said the first thing that is not refundable is not refund, first of all, I need a clear answer, can I buy the book I need? If you can't buy it at all, you can't buy it directly. I will do a refund process; if you can buy, please buy me, after all, I think I want to be worthy of money, but I have to stand in front of my family. Your own feet. The call is over, I'm still playing so much, and I have some touched. Then wait a moment. At the end of November 2003, there was still no echo. From the end of October to November this month, the waiting and endurance, greatly won the anxiety in the past half year. I once again (um, why should I say "again"?) I have sent a letter to the original book staff, indicating that since the book has not been bought, I hope to retreat one of the books. Replace it into another original book that is spot direct sales. No sound! I asked again, I am informally they have reflected it again to the foreign version of the person in charge. Still no sound! !
* I can't bear it, this is the ending?
Nowadays, it is already in late December, there is still no sound! ! ! The waiting and endurance of nearly 8 months is enough to be angry! ! ! ! The foreign version of the person in charge has not had any reply with the forum staff sincerely forms a distinct contrast.
As a CHINA-PUB five-star member, I am very sad, it is really sad; I am very angry, I have to be angry! I am very embarrassing, a china-pub five-star member is awkward!
