After CRM development, people have begun to recognize that CRM's core is customer-centered, not traditional ways to enterprises or employees. So how do you make CRM's cores a customer center?
To this end, I mentioned six questions: First, how can the customer discover our products, service? Second, how to make the dive customer become a real customer? Third, how do companies provide detailed information for customers? How to organize? How to promote? (Marketing Strategy) Fourth, how to work with customers, how to trial, introduce, training, contract, transaction, delivery, construction, payment (dunning) and other work? 5. How can customers get the best service to get the fastest and most effective? Sixth, customer relationship management is effectively combined with customer office systems, allowing customers to organically combine their own systems, that is, customer relationship management customer entrances?
