Become an administrator, you are not as simple as wearing work clothes, or the last section communicative courses are so simple. Judith. Nimo is the supervisor of the professional management department of Drake, pointed out the difference between managers and leaders.
"If you observe a group of managers, we will find that their experience and skills are similar, especially in technology, how do you distinguish between these best 10 people with other 90 people? - This depends on "I said. "Those great leaders in history realize the importance of their own emotions, eventually become managers and great leaders."
Nimo pointed out that the principle behind the emotional business refers to the response of emotional maturity when it is tuned. "Many things are in the final analysis, just learn to listen to others, if you can listen to the needs of customers and their technical requirements, you can deal with all people."
She thinks unfortunately, if IT managers and CIOs come from technical perspectives to evaluate business activities, they may not understand the importance of emotional business.
"Our trainers may take into account only for EQ training for the employees of a company, others spend time and energy in technical training" "she said.
Wilkins also agrees this view: "IT is an emerging industry, whether it is an industry or practitioners are far mature - I am not saying that they are children, but they don't understand why I need soft skills."
Does employees want to participate in this course? Batt believes that the employee is sent to the classroom and the skills of his study for two days about interpersonal communication can not be easy. He will say to them: "There will be useful to you - if you go to two days of interpersonal courses, you can help you understand the idea of others, change your thinking."
This is the emotional training that will be required to become a manager. Nimo cited an example, saying that a man who was very popular with colleagues and manager, he hoped to be able to have a better place in the career, but unfortunately he lacks the necessary emotional skills. Emotional training can tell him how to listen.
"He has never considered or understands his listening skills. We have conducted a three-week listening project training. As a result, no matter how huge impact on his family life or work," Nimo is introduced.
Bati also believes that Emotional plays an important role in making a successful manager. "We have all seen people in five or sixty years are still angry - this is a child's performance. Some people are not mature, and some people are quite mature when they are very young."
He said a key point is to be able to look at the problem in harmony. "In order to be able to participate in the debate, it will not feel worthless, unless successful - they have matured, there is abilities to lead others. Sometimes they will sit still saying that" Be careful "." Returned to commercial
Of course, maturity or the ability to communicate with people is important, but the actual activity in business activities is another thing. It is possible to consider working from the global perspective to comply with the company's strategy, is another element of the successful manager.
This is Batty's challenge, after receiving the recommendation given by the teacher, he has undergone a thinking study, and finally decided to go to the Mai Mai Li's Master's degree (MBA) degree.
"Frankly, I am concerned about the technology itself. I care about the technical coming to the dragon. As for the purpose, I think this should be someone else. Later, especially during the MBA, the study, big Expanding the field of view, I learned to consider all aspects when thinking about things. Batty said. "Review the process of my thoughts, think more is the purpose of what we do, not the reason. How much value it can bring, it can give a role in the future development of the Red Square, in general It is a more abstract angle to consider technology. "
Let us consider those who are likely to be managers, he likes to think that he has the ability to arrange everything, but he said that MBA is really helpful. He feels that the MBA teaches him to use the appropriate language in the face of different sector supervisors and customers. "Not everyone needs to understand the business through MBA learning. After a period of stay in the customer service department, you can help yourself to flexibly handle all kinds of matters that don't have to be handled." Batty said.
"Now I can very easily with people in the market strategy, logistical, supply chain, etc. - this is not like this before."
