CRM new concept
Time: March 20, 2005 11:22
Source: Xieyimin Original-IT
Many people think that CRM is a kind of thought. With customers' management ideas, there is a CRM system. There is currently a new concept, that is, CRM is a tool that is a tool for sales staff and customers, and is managers' management tools.
CRM users are salesperson, regardless of whether CRM is successful, the salesperson is really used, which is the hard channel in CRM implementation. The following points can be seen from this new concept:
1, CRM tools make sales staff and customers more quickly, through SMS, via email, CRM can system, regular, automatic and customer communication. Make salespersons managed by 200 customers can manage 400 to 500 customers, which greatly improves the efficiency of sales staff.
2, CRM's tooltry is also manifested in implementation and training to have no, tool-based CRM, standardized modules, specifications of the standard, can meet the needs of customers' management.
3, the most important thing is that the price of CRM does make the customer relationship management system a tool, in the market competitive CRM market, hundreds of dollars, thousands of yuan can get this tool.
The new concept of CRM instrument this CRM is also a lot of manufacturers.
Www.xtools.cn's monthly rent-type XToolsCRM is one of the performance of tooltry CRM. In fact, it is fast, and it is very popular. It is important that the price of several hundred yuan per month will make this tool to achieve popularity factors. .
UF sales is also the advocator of CRM instrument. After using UF sales, users can implement instant communication through the sales pass system to send text messages according to different categories of contacts, customers and colleagues, and to achieve instant communication, and reduce the cost, while cost reduction, Realized efficiency improvement.
The concept of www.9bang.com Jiubi.com is another evidence of CRM instrument, using the functional salesperson provided by the Nine-Bandering Network to realize the desire to find customers on the Internet.
SMEs' demand for CRM has led to CRM instrumentation.
SMEs need a quick low-cost way to complete customer relationship management, sales management information. Small and medium-sized businesses don't have a lot of time and costs to listen to the manufacturer's on-demand, and cost is also a investment risk of SMEs.
But the most important thing is that the SME owners hope that CRM's implementation is not the sales burden of salesperson, and can improve sales staff, bring more customers and profits to the company.
The reporter hopes that the sales staff will use the tooltry CRM, which is the same popularity as the sales staff.
