Old articles, refer to it
Said more than Ken
Author: Yang Xin / ZDNet ChinaCNETNews.com.cn 2004-01-14 08: 5 AM
Editor's note: Not long ago, the United States online in a accused of 450 employees in California, and turned to recruit software programmers in Bangalor in Bangarore, India. IBM, HP, Oracle, Google and Yahoo are all in India, or to outsource business to India. These moves enclosing a lot of dissatisfaction in the United States. Recently, some US Congress members accused India to take the rice bowl of American science and technology personnel, and propose Indian companies to increase employees such as US employees. In view of this, the market outsourcing of China software is mainly in Japan. These refused India's moves, whether Chinese software companies mean a development opportunity? Can we "replenish" India in the US software outsourcing market? This article describes this issue in US software companies. China's opportunity has not found an exact Chinese vocabulary and matches, developed countries (G-7 countries, including Canada, France, Germany, UK, Italy, Japan, etc., but more than 70% Software companies in the United States have begun to actively look for partners in China, ready to transplant tasks such as software products to China. For Americans, this is one of the simplest ways to reduce labor costs. For China, this is a significant progress in China's resource supply and global market demand. China is no longer a processing plant that can only provide cheap blue-collar labor. She is gradually transforming into a intellectual resource provider. While providing white-collar resources, China has also received first-hand knowledge and experience in the management, marketing and operation of the information industry. It goes without saying that this shift in China's information industry is positive. But refer to software outsourcing providers, and Americans' first considerations or India. 20 years ago, when China was initially treated in the wave of reform and opening up, India's Infosys Technologies, which had taken over the first business. Now, the company's annual sales has reached $ 715 million. In addition, other Indian companies such as Tata Consultancy and Wipro are quite larger. Talking about the local Chinese companies (excluding Profaine, IBM in China), if we have precise statistics, the order of the outsourcing business is also far from the Indian company. However, a recent momentum seems to give a chance of Chinese companies. According to the native news report in the end of last year. In the case where the unemployment rate of white-collar workers, the United States has protested, claiming that Asian outsourcing companies, especially the Indian company snapped their work opportunities. The response is so fierce, so that some US political figures begin to put pressure on the United States and India's resident companies, requiring priority to considering the benefits of American employees, gain more votes. Then we can take this opportunity to "replace" India in the US software outsourcing, even rushing up, and later happened? Analysis of the current situation of outsourcing market Discussion China Because there is no need to transfer a lot of real estate and physical resources, the outsourcing project is mainly concentrated in the software industry. The content of its common projects is: software development, quality testing, maintenance, and after-sales service. These items can be all packaged to a company, or you can separate, such as Company A to undertake development tasks, and Company B's after-sales service center provides customers' phone information and so on. The development of outsourcing and the development of various consulting companies are indivisible. When the economic situation is good, the technical consulting company has got a large number of outsourcing projects from all kinds of customers. There has been a period of time and technical consulting firm's income can be comparable to the management consulting company. However, when the economic situation is deteriorating, the US customers have thought of Asian companies. Cheap labor and relatively mature product quality have made many US companies have transplanted various business to overseas. From timeproof, India has taken up the brand and market share. From human resources, their language advantages ensure the convenience of business exchange. Even Indian engineers in the US have more free development space than the Chinese.
From the material resources, India's Bangalore has known as new Silicon Valley, gathered countless information industry companies and a large foreign investment. China's software outsourcing issues China and India's gap are self-evident. McKinsey Consulting lists some amazing data among the visits of Indian Infosys President. In addition to astronomical digital operating scale and mature management system, Infosys is also very rich, including software product production, system integration, Internet-based platform services, information industry technology consulting, and more. So far, we have no company to look at your neck. Language barriers is just one of the Chinese people face a significant issue in the international market. Another difficult obstacle exists in the logic of thinking. In the frequent communication with US customers, Chinese foreign manufacturers may find that the philosophy of oriental "buy and sell uncomfortable" may focus on current results with Westerners, and less logic is not compatible with future instability factors. At the same time, the fact that Westerners emphasize, the report style is directly, so they may be used to "though, but", but ", but". All of these differences need to be gradually grinded during the cooperation process. The US company is located in the near future and several outsourcing companies have traded. Outsourcing business providers come from Bulgaria, Beijing and Japan. Although this US company has participated in several outsourcing projects, the outsourcing provider has five years of experience, but the cooperation process can be said to be difficult. Summary found that if the outsourcing business process is clear, China's outsourcing companies need to study several aspects. Exported outsourcing customers generally sell them to their expectations. After the project is running, the outsourcing customers will spend many human resources in project management, quality management, contracts, and international exchanges. For small and medium-sized projects, these hidden costs are difficult to be included in the project. One of the tasks of China's outsourcing providers is to clarify these implied costs to customers in the early days of the project, avoiding future disputes and conflicts. Intellectual property protection is an indispensable part of an outsourcing project. Especially when the external package project products are modular software, the source code, internal technical information and commercial confidentiality will inevitably circulate between cooperation. If my country's outsourcing makes a company's ERP module, or only some code logic "misappropriation" to another company's products, once sensitive clients put forward their lawsuit, the consequences are unimaginable. The quality assurance system in my country's software industry is also very imperfect. The testing work of US software companies has gradually evolved into an independent science, including knowledge modules of independent regions such as configuration, test mechanism, cross-platform strategy and product performance, stability. In the test project of the author of the author, the company found that the company's quality assurance system also stayed in the stage of repeated and redundant manual test plus paper. This kind of professional level, how to make outsourced customers confident in product quality? The result is that the outsourcing customers have to "training" for outsourcing providers, and they are not annoying to require a large number of test results report. While limiting the free moving space of the outer appler, it is also wasting the number of time and effort between the two sides. Chinese companies have large capital and experience in pure software development projects. However, after the software is released, the maintenance, after-sales service, training and other tasks are also very larger in the software engineering cycle. Caused to complete the development before delivery, then the work attitude and method of walking away, not only harm the cooperative relationship with old customers, but also left the first in place for service. The diversification of outsourcing projects is imperative. In addition to software development, China can also learn to India, with their growth in the information industry, extend outsourcing projects to system integration, technical consultation and even project management consulting. In fact, India's maturity performance in systems, projects, and operation management is also one of the great causes of Americans who are very confident. Competition of a human body.
