The Information in this Document Applies TO: Portal - Version: 9.0.4.0
This Problem Can Occur on Any Platform.
Errorswwc-40019
Symptoms1. Login portal fails without any error
2. Create a new pagegroup, after apply, got the message error:
Error: could Not open Web Cache Connection. (WWC-40019) Attempting to Modify Root Page
3. Edit the root page, try ot ot page, got the same error.
4. INVALIDATION AND Administration Ports Are Correctly Configured.
5. Run cachseed.sql script does not make any differentrence
Causeweb Cache Host Settings Information from Portal GUI Is IncorRectly Configured.
FIX- Go to the Builder
- Go to the Administer Tab
- INTO The Services Portlet -> Global Settings
- Go to the cache tab
- Be Sure The Web Cache Host Settings Are PROPERLY Configured
Host Name
Invalidation Port
Administration Port
- Apply the change
IT SHOULD WORK WITHOUT Services Neither Logout from Portal. Just Go Back to Navigator and Try To create or modify a page.
