Reading notes - "Detail Decision success or failure"
The gap between Shanghai Metro Line 2 and Line 1
The Shanghai Metro Line 1 is designed by the German. It seems that there is nothing special, until the Chinese designer design is put into operation, and it has found that there are so many details that they are ignored by Line 2. Results The operating costs of Line 2 are much higher than one line, and have not yet achieved balance of payments.
○ Treatment of the third level step
Shanghai is located in East China, and the terrain is a little higher than the sea. It will often make some buildings in the summer. The German designer pays attention to this detail, so every outdoor export of the subway line is designed with a third-level step. To enter the subway station, you must step on the third level step, then enter the subway station. It is these three steps, which can block the rain in the rain, thereby reducing the flood control pressure of the subway. In fact, the flood control facilities in the line have never used it; and the subway No. 2 has flooded in heavy rainfall because of the lack of these steps.
○ There is no understanding of the role of export turning.
According to the terrain, the German designer has designed a turn at each subway exit, does this do not increase the trouble of entrance? Isn't it an increase in construction costs? After the second subway is put into use, people discover the mystery of this turn. In fact, the reason is very simple. If your home is on the air conditioner, while opening the doors and windows, you will have to distract yourself. Think about it, a subway increases the turn exit, how much electricity is saved, and how much operation costs are saved every day.
○ One decorative line makes customers safer
Everyone who is sitting in the subway knows that when you are too close to the track, you will have a dangerous sense. In Beijing, the Guangzhou Metro has happened to drop the dangerous events of the platform. German designers reflect the "people-oriented" thinking. They put about 50 cm in the station on the table. There is also a side of the black marble, so that when the passenger approaches the platform, there will be "Be alert", realize that the distance from the platform is far close, and the designers of the second line did not expect this. All the ground use the same color tile, passengers are not paying attention to the track, dangerous! The Metro company has to arrange a special person to remind passengers pay attention to safety.
○ Different platform widths have different comforts
Every time I arrived in Shanghai, I realized a huge difference between two subway comfort. The platform of the first line is wide, it is very convenient to get and down, and when you transfer to the second line, it feels uncomfortable, especially in the peak of the upper and lower get off work. In Shanghai, this metropolis and second line platforms appeared very crowded.
○ Why is the station gate?
When the German designer was designing line 1, one was to let passengers from falling down the platform, and the second is to save the calories of the platform, and each design has designed the corresponding platform door, the car is open, the car is on. The Chinese construction unit may be "saving costs", actually no site door, of course, more impossible to understand the German designer's intentions.
Only fine management can achieve competitive advantage
A company must innovate and must strengthen the attention of details. Zhang Ruimin, president of Haier Group, has always said: "Innovation exists in every detail of the company."
So, in the fierce market competition, whoever pays attention to the details, whoever grasps the source of innovation, which will grab the opportunity in the competition. Effective innovation, it may not be eye on at the beginning. Peter Durak
Eliminate waste
How to reduce costs in cost management and eliminate waste. It is necessary to understand in-depth understanding of waste.
Waste phenomenon is divided into the following:
Production excessive waste;
Waste caused by 窝;
Waste on the handling;
Take the waste of the processing itself;
Waste of the stock;
Waste on operation; Make a waste of products.
Details affect the efficiency of the company
Every runway is full of contestants, each industry is crowded with competitors. If you do any detail, it is possible to push customers into the arms of the competitors. It can be seen that any neglect of detail will affect the efficiency of the company.
Please see the following companies on the details:
Dell Computer Corporation CMM (Software Ability Maturity Model), software development is divided into 18 process domains, 52 goals and more than 300 key practices, detailed, what is the first step, what is the second step.
McDonald's standards for raw materials are extremely high, and the bread is incapable and the incision is not easy. The tamper picking temperature should be below the four degrees Celsius, and return. A small beef cake has to pass more than forty quality control inspections. Any raw material has a storage period, and her lettuce take only two hours of preservation period from the refrigerator to the ingredients. I will thrown away. The production process adopts computer operation and standard operation. The production of good finished products and time cards are put in the finished product insulation tank, french fries for more than 7 minutes, the hamburger throws away more than 19 minutes. McDonald's homework manual, 560 pages, of which more than 20 pages have been baked with a beef cake, and a beef cake is baked in 20 minutes without selling away.
To the big, you can't
Our success suggests that our competitors' management is unable to persist in the intervention of the next layer, and they lack deep attention to the details. - Fred Turner (McDonald's President)
A dairy company marketing said that they said in a city's promotion activities: "Our promotion is very payable, don't say anything else, 100 new milk cars that travel through the city every day, the eye-catching brand logo and unified The color of the model is itself a mobile advertisement, and I ask, even if there is no milk task, I have to turn it on the street. How good propaganda method, other manufacturers have not valued this. "
However, there are a lot of people who drink this brand of milk in this city, but they will be resolutely not drinking, the reason is the disaster of the milk car. It turned out that after a while, these milk cars have been used for a while, because the maintenance cleaning is ignored, the body is bonded to sludge, and even some cars have been obviously damaged, but they will sway in the street every day. People receive this bad visual stimulus every day, can you drink this milk?
The manufacturer of this promotion method did not expect: "It also sent a dilute to the dilute, and it will send a dilute." Ignore the details of the dairy health, leading to the failure of the universal promotion method.
I emphasize the importance of details. If you want to run outstanding, you must make every of the most basic tasks perfect. " - Krock (Founder of McDonald's)
China, people who are ignorant and "fighting to eat the dolphins", annual poisoning, the deaths are thousands. But it is also a dolphin, but there is still something happening in Japan, and death. Where is the problem?
In Japan, the drills processing processes are very strict. A job-on puffer chef is at least two years of strict training. After passing the examination, it will receive a license and open a business. In actual operation, the processing of each puffer fish needs 30 steps, and a skilled chef will take 20 minutes to complete. But in China, the processing of the puffer fish is the same as other seafood, and the processing process has no more steps, and the cooking process has not passed too much process, and the consequences can be imagined.
Why do you need 30 steps instead of 29? I think these 30 levels are never written by no reason, it must be tested by fine scientific experiments (there is no scientific basis, "in the sense of marketing, this propaganda will also increase credibility Degree), people have not poisoned by eating puffer fish. It may not be dead, but the rough process can only bring rough feelings. From this point, all fine management must be standardized management, must be managed by strict programming. Actuators
Druk said in the book "Apost-effective manager": "Managing a good company, always monotonous tasteless, there is no exciting event. It is because any crisis that may happen has already been foreseen, and it has transformed them For the routine operation. "
Adherence to 1% per day, 70 days of work level can be upgraded for 1 time. Everyone does this, and companies will have a lot of power. Crien
After reading:
At Sina.com, I worshiped the "details of the Decision" of Mr. Wang Zhen, I feel very good. Reflections on the software industry, in fact, many companies in the software industry through ISO9001 and CMM certified companies, but also to build their own procedures, the more meticulous, the more you can consider practical practices, the more you can operate.
We are also the same as the software process improvement (SPI). For the current development process, we must analyze in depth.
For example: What is our practices and processes?
Does the development designer do it in accordance with the process?
Do we have a plan to consider the ability and load of people?
Do we have a plan to consider cost factors and corresponding risks?
Is it able to foresee the trend of project development and future possible problems in those places?
Is the monitoring of the process in place?
What is the effect of our process? What places can be improved?
What is the dissatisfaction with us?
Our development and designers have encountered those problems?
What are the problems in planning and control?
We have repeated waste in the project (for example, a large number of duplicate code, repetitive test, repetitive occurrence of typical problems in the project, the repeated operation of communication, communication and misunderstanding, demand, constantly changed)? How to put an end to these repetitive waste in the project?
Why can't we find potential problems and risks? . . .
Process improvements and innovation is the source of self-deepening to these details, in order to truly improve the self-improvement of the software process and the continuous improvement of software quality.
