Lecturer: Zhang Xiaotong (with NOKIA (China) Northern District Human Resources Manager, Kingdee Software Director of Human Resources
Time: April 29th, April 30th (not participating)
Venue: XX Building (XX Monument)
Record: MusicWind. (After participating in the wedding banquet of Xu XX in 2004-5-15, he returned to home.
background:
This training is organized by XX, all of which can participate in cadres. Alleged company
There are more than 100 cadres in which there is about 60 in the field.
Note: The subsequent text is described in the author's own tone, and some of the tone is described in the mouth of the mouth.
0. Open white and lecturer introduction
Introduce the origin of the lecturer (hereinafter referred to as colleagues), then thank you for your feedback questionnaire. Zhang Xiaotong (hereinafter referred to as Zhang) said there is a question, why do you want to thank? If the questionnaire is filled out, this should be, but no need to thank. So colleagues emphasized that because everyone is really busy, and the questionnaire will soon get feedback soon. Then I said that my colleague was very good, I didn't say a title and experience. Asked whether colleagues have drills, colleagues replied that the drills were three times.
1. Immediately praise
As soon as possible, I painted three shapes, rhombuses, circles and rectangles on the picture board on the right hand on the venue. Everyone is speculating what is going to draw something, and you will continue to draw. She added a few pens on the first rhombus, and she came out a woman's avatar. Then, in the back two shapes, dragons, it seems to be the avatar of two men, a national model face, a circular face. After completing, Zhang Yu said that he has also practiced his work and strokes, and this is very familiar, which belongs to the painting from small. Q: Is it good? Some people say it is good. So Zhang said: It's really reluctant. Why do I ask me to say it? Why don't you praise others? It seems that everyone praises others. Zhang said that human resource management needs immediate praise, can't praise.
In the middle of the intercom: a few days before the lecture, Zhang made a questionnaire. Some people in feedback say that every two months will take the initiative to write to employees. Zhang said that this is quite good, but the time can be shortened, such as two weeks, a week.
Zhang yourself must talk to each employee every month! Adhere to this, it is very effective.
2. About penalties (NOKIA mode)
The slogan on "mobile phone to" hit the vibration file "is posted on the venue. This is indeed a problem. When I was in Nokia, it was about seven or eight years ago, the company's internal person hand on the company. There is often a mobile phone when I meet, it has become a problem. So a policy - the first time, sing on the stage; then ring, go to the stage to dance; the third time, you have to stand on the table. Why use this measures? Because Nokia is Finland companies, those who don't look at the heads of Northern Europe, but they are very shy - even more shame than Chinese! Let those people in Northern Europe in the face of everyone, more than letting them die! So this trick special tube. Basically, the first time I won't ring again, raw two times; I didn't encounter three times - of course, those who have a very strong sense of desire may deliberately spanning the phone.
3. About penalties (Lenovo mode)
Once I went to Lenovo to give the sales cadres. The little girl who is responsible for the meeting is mysteriously saying that Teacher Zhang, I want to be relieved in our Lenovo, the phone will never ring. Asked what? You see, the door is in a big donation box. Every time the mobile phone sounds, I have to throw it in 100 yuan. Saying here again. Say this way may not be good. Because everyone will be too nervous and worried - whether the old thinking is that the mobile phone vibration is not closed, or the phone is not closed. Listen to the class, take it out, put it back. This is this. There is always some minds that cannot be listened to the class. The management system is too severe - will have a negative impact.
Q: Do you like that way? Of course, some people say that nokia said Lenovo. Say that Lenovo is? Is it a wallet comparative drum? Reply: It is because it is really useful, because the Chinese is most afraid of penalty. After weighing, Zhang said that I will use Nokia first. Today, I use Nokia's rules, tomorrow morning, wait for everyone to make money, and use Lenovo mode.
4. Training the products - know each other
Once, I was training 200 companies and the company of 200 companies and the company. Before the meeting, the first and everyone stressed the problem of the ringtone - more than 200 people did not emphasize this training. So the three chapters of the law - the use of NOKIA penalties. Then start lectures, after a few minutes, the back door of the venue has come in a few late. One of the men took the leather bag, the mobile phone was also held in the hand, the positive cat is sitting down. Suddenly, the crisp ringtone rang. The whole audience is boiling. Many people say "good, open the door." So started, let him sing. The brother was awkward and couldn't touch my mind. He said a paragraph, and suddenly the audience was stunned. He said, "What, what happened? To sing? Today training registration is going to sing?" He asked someone to sing "? Are you singing? Are you singing?" This question, laughter. The people still let him sing. The man is in a faceless. Zhang You hi: everyone quiet, I want to ask everyone, I have no eligibility for him to sing? Does this gentleman understand our rules? He should have the right to know. In the case of he did not know, I was not qualified to punish him. So this wind wave calm.
5. Training the product - non-human factors
(Shenzhen for 200 companies and the company of the company continued)
Training continues. Suddenly, the singles of the Spanish Bulbs in the middle of the venue. Needless to say, which apocollee doesn't manage your own mobile phone - many people think about it, you can look up. This time is a uncle of a five or sixty-year-old. It is a typical southerner to see that the body is particularly thin. Everyone has a ripple, saying to go to sing. The big uncle red earlier, the twist is knocked on the stage. I know very much. Ask why I think, Uncle said that he is closed, but it still rings. Zhang said, in fact, this is a simple problem. I turned out to be a mobile phone. I know some brand, the model of mobile phone its phone and SMS's mute function is separated, and even some mobile phones will be called a few times when they are about to electric, and then shut down. She said this, the uncle was very grateful. It seems to have a communication between hearts and hearts. During the later training, this uncle was very fit, answering the question is very active. Zhang said that this is non-human factor, which is an unconnectable, so we can't punish him. Everyone is quite reasonable, so I have this.
6. Training Tabs - Problems caused by skills
Training continues. Suddenly the ringtone sounded again. This is a 340-year-old lady. At first glance, a strong woman, the wind is fire, and goes to the front. She said, this is really her bad. She is willing to sing for everyone. Zhang Hao, broken, this person likes the limelight. I must stop him. So I asked: Why don't your mobile phone don't keep your mobile phone? Not only do you know, but not a mobile phone text message? This lady is embarrassed: I am really embarrassed, I really will not. You see, I have no one know, and I am embarrassed to ask others. I have been worried that my phone will ring, and I really rang. You see, this is not a white class in the first half? Where is I have a thought? Everyone listened, happy, how can there be a person, even a mute? There is still such a person, like some old people, there is a lot of women, there are many cases. I would like to ask everyone, should I don't give it to her? Many people say that they can punish her, I have committed the wrong management mistake. This situation belongs to no skill - there is no skill to train again. So - still can't punish her. It can be asked for singing in this lady, and it is wrong to go to everyone. I think that she is soaring that this training is true. So said that I said, I finally took her down. 7. Training Tabs - After the employee ran (instant punishment)
After three small products, I took a while, and the last half of the training will tell a paragraph. Rest in the middle 15 minutes. I think, this is certain that someone wants to call, and some people will forget to reset the phone to mute. Sure enough, the opening of the next half, and the ringtone sounded. This time is a young little girl (may be the general manager secretary). More than 200 people saw this, I could catch a young girl, and I came to my spirit. The little girl fell to the generous, walked to the stage, facing everyone: "Uncle Auntie, big brother, just because I forgot to shut her mobile phone, so I will solemnly apologize to everyone. I am willing to punish. But everyone, Teacher Zhang is talking about the wonderful, we spend a lot of time to interruption. It's better, let's first listen to Teacher's class. When you are going to end, I will come to do a fitness exercise, is it good? " Everyone listened, all said it. At this time, there is no way, I have to let the little girl sit in front (afraid that she ran). Then, lectures ..... I have forgotten this matter. I only heard Zhang said, "Today's class is here, thank you", "said the voice did not fall, I saw that the little girl had just slammed out from the podium. When everyone returned to God, I saw the door of the door in front of the venue. Everyone said, Teacher Zhang, you are chasing! I said, how do I chase? How to catch up? However, you still have to chase it. So I chased it out, I came to the elevator, I didn't see people. I only heard the footsteps of the squatting on the stairs, a circle. I think that this gimmick is really a machine, knowing that you have to pursue from the elevator. So I turned back - I saw everyone laughing in the venue. A face of a face. Now I have to sing, because I don't implement immediate punishment, I will only be a manager who is punished - I myself.
Speaking here, Zhang also gave a one-person example. When I was originally in Nokia, I just served as a human resource manager, I recruited a person's specialist - a little girl, anything else is very good, it is a bit careless. Originally thought that her other advantages can cover her shortcomings, but then prove that I want to be wrong. Due to her care, constantly make mistakes, eventually leading to myself very passive. Later, I had to expel her - although my heart is very reluctant, because after all, I will recruit her. But there is no way. There is no immediate punishment, and finally punishment can only be ourselves. I hope that everyone who can listen to the capture will become the domestic training man of the company. It is possible to tell others in the class, and interesting things will be heard, let them have something to gain.
8. What is talent?
How can I be talent? Is it a talent? We talked, alone, there was no talent when you were born, can only be called a population; it is called humanity after growing; it is educated, it can contribute to the country, called talents; talents are called people.
9. Two means of getting talents
Attracting talents; cultivate talents.
10. The reflection of business competitiveness: people's power, that is, the attraction of talents.
11. When the high-level leader of the attack UF is stupid when the interview is. Question about the pressure on the pressure, the pressure is great, I said that it is big. Then say how big. Ask: I'm all over. I said: nonsense. Don't stay here, can you stay here? So say that there is pressure to analyze the reasons for pressure, what measures you should take, then action, and finally summarize. In short, it has been confused.
12. Leave office interview
Q: Does your company have a left-handed section? Which link is there? Answer; Zhang: After returning the interview, it should be carried out after the employee and the company did not have any benefits. In this way, the employee is likely to talk about. Q: What is your company's employee leave? A: More more are going to learn, test the graduate students. In fact, a lot is a trust. Because there is a handle in the company's hand, therefore regardless of the tray.
13. Interview skills:
Ask which three points of the company? Be sure to talk about a few points, not a little. Before the interview, the key to the position is required to list the position, generally five or six. That is, the dimension. For example, a communication company sales representative position, its dimensions include: self-guidance and self-motivation; getting along with others; communication technology information; professional behavior; persistence.
14. Interview
I like my effect: our original boss, graduated from Shanghai Jiaotong University, the computer system. When recruiting personnel, I provided three resumes, arranged in sequence according to the difference. The boss saw the first resume, did not say anything. Then I saw the second copy, just saw the birthplace of the candidate, I immediately lit up, and the tone is different. The boss said: Shanghai people! Do you think about tens of millions of people in Shanghai, what is your relationship with you? Then look down, I'm oh: It is Shanghai Jiaota graduated, my alumni! I am listening to this is not a taste. It has been separated by more than 20 years before and after, and the environmental atmosphere is different, what is the use of alumni? In fact, the next one is the best, he doesn't look at it, I am very urgent. He took this resume and felt it. Shanghai Jia Da is elite. Either you look like I am doing this, or in the company, the company is doing leaders. - Everyone says that this is what I think about? This is too serious. So I stimulated my old life. I said Shanghai Jiaotong graduated, I have been separated by more than 20 years, what can I explain? Is there a national leader? There are also many failed. So hit, the boss woke up. He said whether it is a bit proud to forget? Fortunately, you remind me. I am very important to listen to the interview. Do you know how to write? That is to listen. I have to use the ear, but also the eyes, but also care.
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