1. Fault phenomenon: Network Adapter (NIC) setting conflicts with computer resources.
Analysis, exclude: Avoid conflicts with other resources of the computer by adjusting the IRQ and I / O values in the network card resource. Some situations need to be adjusted to conflicts with other resources by setting the jumper of the motherboard.
2. Fault phenomenon: Other clients in Internet cafes can see each other in "online neighbors", and only a computer who can't see it, it can't see other computers. (Premise: The local area network of the Internet cafe is connected to a star network structure via HUB or switches)
Analysis, exclude: Check that this computer system is working properly; check this computer's network configuration; check whether the network card of this computer is working properly; check if the network card settings on this computer have conflicts; check if the network cable is On; check if the network cable contact is normal.
3. Fault phenomenon: There are two network segments in Internet cafes, one of which all the computers of the network segment cannot go to the Internet. (Prerequisites: The local area network of the Internet cafes connect two network segments through two HUB or switches)
Analysis, exclude: the dry lines of the two network segments are broken or the joints of the trunk line are poor. Check the settings for the server in the server.
4. Fault Phenomenon: All computers in Internet cafes are visible to each other in "online neighbors". (Premise: The local area network of the Internet cafe is connected to a star network structure via HUB or switches)
Analysis, exclude: Check if the HUB or switch is working properly.
5. Fault phenomenon: A client in Internet cafes can see the server on "online neighbors", but it cannot go to the Internet. (Prerequisites: Server refers to the computer, the following is the same as the Internet.
Analysis, exclude: Check the settings of this client TCP / IP protocol, check the settings of the IE browser in this client, check the server about this client settings.
6. Fault Phenomenon: All computers on the Internet cafes cannot go to the Internet.
Analysis, exclude: Whether the server system works is normal; whether the server is dropped; whether the modem work is normal; whether the local work is normal.
7. Fault Phenomenon: In addition to the server in Internet cafes, users can access the Internet.
Analysis, exclude: Check if the HUB or switch is working properly; check if the server and HUB or switch connection network part (including: NIC, network cable, connector, network configuration) work is normal; check if the software on the server online is normal to start operation; Set whether it is normal.
8. Fault Phenomenon: When dialing online operation, MODEN has no dialing sound, always connects to the Internet, and the indicator light on MODEN does not flash.
Analysis, exclude: Whether the telephone line is bus; connection (including: connection, connector) is normal; if the telephone line is normal, there is no noise interference; if the dial network configuration is correct; MODEN's configuration settings are correct, check The audio or pulse mode of dial tones is normal.
9. Fault phenomenon: The system does not detect MODEN (if Moden is normal).
Analysis, exclude: Reinstall MODEN, pay attention to the correct position of the communication port.
10. Fault Phenomenon: The connection Internet speed is too slow.
Analysis, exclude: Check if the server system is set in the "Dial-up Network" whether the maximum setting is set; whether the line is normal; can improve the speed of the connection by optimizing the settings of MODEN; can increase Internet speed by modifying the registry At the same time, there is a lot of clients on the Internet; if there are many, it is normal to make the connection speed.
11. Fault Phenomenon: "Error 678" or "Error 650" prompt box appears on your computer screen. Analysis, exclude: Generally, the server line you call is relatively busy, busy, temporarily unable to turn, you can continue to redirect after a while.
12. Fault Phenomenon: "Error 680: No Dial Tone" on the computer screen. Please detect if the modem is correctly connected to the phone line. "Or" There is no dialtone. Make sales "Tips" frame.
Analysis, exclude: Detect whether the modem work is normal, whether it is turned on; check whether the telephone line is normal, whether it is correctly connected to the modem, and the connector is loose.
13. Phenomenon: "The Modem IS Being Used by Another Dial-Up NetWording Connection or ANother Dial-Up NetWording Connection or Close The Program".
Analysis, exclude: Check if there is another program in use the modem; check if the modem is conflict with the port.
14. Fault Phenomenon: "The Computer You Are Daiing Into Is Not Answuter" prompt box appears on your computer screen.
Analysis, exclude: telephone system failure or line is busy, after a while.
15. Fault Phenomenon: "Connection to XXX.xx. Was Terminated. Do You Want To Reconnect?" Appears on your computer screen.
Analysis, exclude: The telephone line interrupt makes the dial-up connection software and the ISP host connection are interrupted, and it will try again.
16. Fault Phenomenon: "The Computer IS Not Receiving A Response from The MODTER IS NOTEM IS PERGED IN, AND IF Necessary, TURN THE MOM OFF, AND AND THEN TURN IT Back" prompt box.
Analysis, exclude: Check if the power supply of the modem is turned on; check whether the cable connected to the modem is correct.
17. Fault Phenomenon: "Modem IS Not Responding" prompt box appears on your computer screen.
Analysis, exclude: Indicates that the modem does not answer; check if the power supply of the modem is turned on; check if the cable connected to the modem is correct; the modem is corrupted.
18. Fault Phenomenon: "No Carrier" prompt appears on the computer screen.
Analysis, exclude: indicating a carrier signal. This is more non-normal shutdown modem applications or telephone line failure; check whether the cable connected to the modem is correct; check if the power supply of the modem is turned on.
19. Fault Phenomenon: "NO DIALTONE" prompt box appears on the computer screen.
Analysis, exclude: Indicates no dial sound; check if the phone line is correctly connected to the modem.
20. Fault Phenomenon: "Disconnected" prompt appears on the computer screen.
Analysis, exclude: indicates termination connection; if the prompt appears when the dial is dialed, check whether the power supply of the modem is turned on; if the prompt appears during use, check whether the phone is used.
21. Fault Phenomenon: "Error" prompt appears on your computer screen.
Analysis, exclusion: is an error message; whether the modem work is normal, whether the power is open; if the command is being executed correctly. 22. Fault Phenomenon: "A NetWork Error: NO Router to Host" on the computer screen appears THE Server May Be Down or Unreadchable.TRY Connectin Gagain Later.
Analysis, troubleshooting: The representation is a network error, which may be a TCP protocol error; there is no route to the host, or the server is turned off, it cannot be connected, and only retry it.
23. Fault Phenomenon: "The Line ID Busy, Try Again Later" or "Busy" prompt appears on your computer screen.
Analysis, exclude: indicating the bus, and then try again.
24. Fault Phenomenon: The computer screen appears: "The Option Timed Out" prompt time.
Analysis, exclude: Indicates the connection timeout, more to the communication network fault, or the called party is busy, or enter the URL error. Query the communication network working to the Location is normal. Check if the input URL is correct.
25. Fault Phenomenon: When the "Another Program Is Diiance" prompt appears on the computer screen.
Analysis, exclude: Individual application is already connected to the dial-up network. You can continue our dial-up connection only if you stop this connection.
26. Fault: garbled when browsing the Chinese site with IE browser.
Analysis, troubleshoot: IE browser is not compatible with the Chinese characters of Western software display as garbled, can trial Netscape's browser to see; Chinese characters used in my country are GB, and Taiwan uses BIG5, if this is caused The Chinese characters are displayed as garbled, and they can be used to transform the internal code with the richwin.
27. Fault Phenomenon: The speed of browsing the web is slower than normal.
Analysis, exclude: the main line is more crowded, resulting in slow network speed; (normal condition) browsing a number of people in a web page, causing a slower network; (normal condition) related to MODEM, local line something wrong.
28. Fault Phenomenon: Can be online, but always time.
Analysis, exclude: telephone line problem, line quality; modem work is abnormal, affecting the stability of the Internet.
29. Fault phenomenon: When using dial-up Internet access, you can't hear dial tone and cannot be dial.
Analysis, exclude: Check that the modem work is normal, the power is opened, the cable is connected, whether the telephone line is normal. (Volkswagen News)
30. Fault: In the process of dial-up Internet access, you can hear dial tone, but there is no dialing action, and the computer prompts "no dialing sound".
Analysis, exclude: The dialer is not detected by modifying the dialer. You can enter the "My Connection" property window, click the Configure tab, and remove the "Dial" check box in the "Dial" column.
31. Fault Phenomenon: In the process of dial-up Internet, the computer screen appears: "It has been disconnected from your computer, double-click the 'connection' retry.".
Analysis, exclude: the quality of telephone lines is poor, noise is caused, can be called: 112 repair. It may also be caused by the virus, kills with anti-virus software.
32. Fault Phenomenon: If the computer screen appears: "Dial-up Network cannot process the prompt of the compatible network protocol specified in 'Server Type' Settings". Analysis, exclude: Check that the network settings are correct; whether the modem is normal; whether it is infected with a macro virus, kills a drug with the latest anti-virus software.
33. Fault Phenomenon: Windows 98 online neighbor cannot find a domain and server, but other workstations can be found.
Analysis, exclude: In "Control Panel → Network → Microsoft Network Customer", the connection of Windows 98 and the network when logging in is changed to a quick connection.
34. Fault Phenomenon: When viewing "online neighbors", "Unable to browse the network. Network is not accessible. I want to get more information, please see the 'Network Troubleshooting' Topic in 'Network Troubleshooting' in Sypick Index '."
Analysis, exclusion: The first case is because when Windows is started, the "Cancel" button is required to enter the Microsoft network user login password. If it is to log in to the NT server, you must log in with legal user, and enter Correct password. The second case is to conflict with other hardware. Open Control Panel → System → Device Management. Check if the hardware has a yellow question mark, exclamation mark or red question mark. If there is, you must manually change the interrupt and I / O address settings of these devices.
35. Fault Phenomenon: You can only find the machine name of this unit in "Online Neighbors" or "Resource Manager".
Analysis, exclude: network communication errors, usually the network cable is broken or the network card is properly poor, and there may be problems with HUB.
