[Project Management] How to measure the work of testers

xiaoxiao2021-03-06  41

DC 18:38:14

Oh, I met you on QQ.

Qingrun 18:37:55

Ha ha.

DC 18:39:05

I just searched the ITSP group to see your QQ number.

Qingrun 18:38:59

Ha ha.

Qingrun 18:42:36

What are you busy with recently?

DC 18:44:58

......

Qingrun 18:44:50

......

DC 18:48:57

It's really annoying that the customer chased a day of a thought. Code is really annoying. I have heard the phone and shake it.

Qingrun 18:49:14

Ha ha. This is the result of no suffering.

DC 18:57:04

Yes, but the market decides, otherwise you don't want our solution.

Qingrun 18:57:28

Ha ha. This is also the result of market irregularities. Come slowly, it will change it on the last ten years. At that time, we are the people who witness history.

DC 19:08:13

Our company writes a top-top box spec into a top box for technology, she does not understand the market, I don't know how to understand technology, there are a lot of ideas that are different from my idea, and the requirements of customers are also violated.

Qingrun 19:08:10

Ha ha. Is this not a trouble?

DC 19:14:11

Three QAs are women, no one is conceptual for software engineering.

DC 19:14:36

7 QT, do testing, basically all asking questions, do not think about brains thinking and summarizing.

DC 19:14:47

7 is also a woman

Qingrun 19:14:27

Ha ha. Nanjing, entrepreneurship is recruiting QA, but they are hoping to convert from the company's internal experience and management personnel. Also in embarrassment.

DC 19:15:45

So I saw a post in the first two days, saying that there is no quaternary QA in China, it is very touching.

Qingrun 19:15:48

Ha ha. Yes, some people are still refuting me. Oh, I don't know what the person is doing, I don't understand the essence of QA.

DC 19:17:33

I have a question, the quality of the R & D staff can reflect some from QT test, but the quality of the test staff, who is going to check?

Qingrun 19:17:31

Oh, yes, this problem, asking is very good.

Qingrun 19:17:57

However, there is a word you use it, the standard statement should be qc - not qt.

DC 19:18:37

I asked the QA / QT department in the past two days. They said that they were preparing to check by QA, but I think it is quite difficult.

DC 19:18:59

Oh? I mean a tester.

Qingrun 19:18:42

Therefore, some companies have used the wrong discovery rate to measure the QC staff's work, that is, you must find at least many errors in each module.

Yes, the tester is QC. Ha ha

Qingrun 19:18:50

It belongs to the category of quality control.

Qingrun 19:19:13

However, this way is also unreasonable. Therefore, many companies in China do not require testers.

Qingrun 19:19:39

In fact, the working conditions of QC are obtained by user feedback. Or, the trial period of the software is reflected.

DC 19:20:46

I have encountered, send a version, write clearly what you need to check, but the result I can see that the test is very uncomfortable, don't look for the laws of problems, and the BUG is not helpful. But I can't say this, I can only let it go.

Qingrun 19:20:20

If the problem is discovered within this period, it is a problem that QC personnel should discover, and the QC personnel 'work quality is a feedback review. At this time, the QC personnel should be considered.

Qingrun 19:21:12

Of course, even if this problem is not the end user personnel discovered, but the developer discovered after the user's use, it also belongs to QC personnel.

DC 19:22:22

I may wish that they can further find the laws in finding problems, and to solve BUG to provide more help, I am not discovered, I am so excited, I'm crashing.

Qingrun 19:22:17

Oh, this is the level and quality problem of tester.

Qingrun 19:22:59

Test staff's responsibilities should be found, find the root of the problem, but not solve the problem.

At least the problem is found, it should be explained why the problem is what happens. Where is the root of the developer, or it is caused by other problems.

Qingrun 19:23:09

If the tester can't do this, then he is unqualified.

DC 19:25:09

We have a difference, find problems, don't know how to learn more through comparison,

Qingrun 19:25:37

Your company should consider doing truly systematic training for testers. Let them know what is testing. Instead of seeing a problem, it belongs to the test.

DC 19:26:54

I have been trained before, and I will do Presentation, can't bring it.

Qingrun 19:26:59

Have you ever learned where there is a problem?

Management, personnel quality, reward and punishment mechanism, leadership value ...

DC 19:28:24

I have said twice with the supervisor of that department, a test department all women, I feel that the atmosphere is wrong, lacking the spirit of the technical drilling and learning.

Qingrun 19:28:27

Ok. This is not the most critical, if all testers are like this, one sentence: or management issues. Leaders' valuation problems.

DC 19:30:27

Haha, I am joking with him.

It is the problem of the system, and they have not supervised them, and they have always regarded them as supervision of programmers.

Qingrun 19:30:38

Ha ha. In fact, male women are not critical, the key is leadership.

DC 19:31:32

I want to ask this question in the company, I hope there is also an investigation on their work.

Qingrun 19:31:35

Yes it is.

DC 19:35:50

We also tried to evaluate the error discovery rate you said earlier, but it can't go, quantitatively seems difficult.

Qingrun 19:35:59

Yes it is. It is really difficult. Therefore, the way I suggest is the latter.

DC 19:38:27

One problem is that the test staff pay attention to the problem of paying attention to the process of testing, will have such a situation: Test staff report BUG, ​​customers also feed back BUG, ​​when the time is tight, we only pay attention to customer report , Then, the tester feel that labor is not recognized.

Qingrun 19:38:36

Ha ha. This is the management problem.

DC 19:40:17

We are talking to our customers, often we know what customers want, and QC / QA does not understand this.

I have never understood why you can't transfer this window to their department.

Qingrun 19:40:32

Your company's management problem is relatively large.

DC 19:41:21

Yes,

DC 19:41:38

May be related to pure software, we are doing IC design.

Qingrun 19:41:21

Ha ha. Software companies also have similar problems.

DC 19:42:56

One year, I want to do process improvement in the company, but I haven't put it in the end.

Qingrun 19:42:52

Oh, is it because of the problem?

DC 19:43:47

This is the pressure of the project.

Qingrun 19:43:49

In fact, another important reason is that the boss can't see the benefits of this investment.

DC 19: 44: 29 ...

Yes, it is.

Qingrun 19:45:08

Ha ha.

Nanjing Lianchuang has passed CMM3 last year. This year, it is ready to set up more than 20 full-time QA, and it is intended to be in terms of quality. This issue is that small companies are difficult to invest. After all, the cost is relatively large, but if you look at it for a long time, it is actually beneficial.

DC 19:47:38

......

thank!

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