GIS-based distribution equipment management information system
Regional power marketing system
The national electricity information power marketing business system is suitable for power supply enterprises at all levels, fully reflects the power marketing management system: adapting to the market economy, based on efficiency, customer-centric, reflects the centralized management model of active, flat transparent.
Electricity Marketing Business Management System
The national electricity information power marketing business system is suitable for power supply enterprises at all levels, fully reflects the power marketing management system: adapting to the market economy, based on efficiency, customer-centric, reflects the centralized management model of active, flat transparent.
Power Customer Service System (Call-Center)
The basis of the power customer call system is integrated with computer telecom integration, namely computer, telephone call, email, video image, fax application, etc. Entering the automatic voice system IVR through the telephone system is the front end entrance of the company's data warehouse, providing the user's "keyboard", the web URL is equivalent to another front-end device. These two front-end devices provide a quite self-service from our electricity customers, making us greatly decreasing our customers; when these self-service can't meet customer needs, the designed artificial agent will pass the phone or website. Dialogue with our customers to meet customer needs. Establish a customer service call center, enabling all levels of power supply departments to establish a variety of electronic media services, integration with existing application systems, establish a mechanism for collaborative work, and achieve maximum resource utilization, while ensuring controllable, high quality , Fast customer service quality, speed up the core efficiency of the company, the implementation of power sales.
Electricity market trading system
The power market is a complex of electricity production, transmission, distribution, conversion, communication, and computer systems, is also a complex of technology and management. It has the function of exchange and sale of electricity, providing information, and financing funds, is where electricity is traded as a commodity. The electricity market technology support system is an automation system for service market operations. Its main function is to establish a powerful information system between power generation companies, power grid companies, power supply companies, and power officers and substations. It develops with the actual needs of electricity markets and new means of modern information technology. The system uses computer network technology, Internet / Intranet technology to implement information interaction between power market participants in the wide area range, using the characteristics and functions of selected network equipment to bring maximum economic benefits and social benefits; using CORBA technology to make applications Modular and plug-and-play, utilize the latest middleware technology to realize the dynamic balance of the package and load of the business rules; use large professional database to make information interaction and data sharing between individual subsystems; adopting advanced firewalls, data Encryption and other technologies guarantee the security of the entire system. The system gathered in many years of domestic electric institutions and Electric Power Research Institutes on the research results and experience of power system production, dispatch, planning, trend and stability calculation.
