Regarding 6 Sigma management, there is no unified definition. Here are some management experts about 6 Sigma definition:
Mr. Ronald Snee will define 6 Sigma management as: "Seeking simultaneous increase in business strategy of customer satisfaction and corporate economic growth."
6 Sigma Management expert Tom Pyzdek: "6 Sigma Management is a new way of managing enterprises. 6 Sigma is mainly not a technical project, but management project."
Below is the 6 Sigma management that Welch is talking about when he accepts the famous American writer Janet Rolgon interview:
"The meaning of quality is from the literal, but it is necessary to provide a top-level thing, not only better than most things." At the beginning of the 1980s, when the general appliance was facing the threat of competitors, Welch has Said: Motorola, HP Technology, Texas Instruments and Xerox Company do not have enough capital to compete with us, and their competitiveness comes from their product quality. In the mid-1990s, Welch became the pursuit of 6 Sigma quality. In 1996, at the annual meeting of General Electric Co., Ltd. held in Charlotte, Charlotte, Virginia, Welch said: "In the process of general electric appliances, we have a major scientific and technological content of the products, this product The management task will lead our way to a superior level within 4 years, so that we are in product manufacturing or the defects or defects of the service, it is below a millionth. This is our unprecedented electrical appliance. The big challenge is also the most potential and most beneficial attack. "" We overthrew the old vessel organization, because they have been outdated. Modern product management belongs to the leader, belongs to the manager, also belongs to employees - The work of each company member. "" We have to change our competitiveness, and you can upgrade your quality to a new realm. We must make your own quality makes consumers very special and valuable. " And it is a considerable success factor for them. In this way, we will naturally become their most valuable book. "
We can define 6 Sigma management as: "Get and maintain the company's success and maximize the integrated management system and development strategy to achieve its business performance. It is a rapid growth of the company." 6 Sigma Management is " Seeking simultaneous ways to increase customer satisfaction and corporate economic growth. "It is a way to achieve rapid growth and competitiveness. It is not a reference to a simple technical method, but a new management mode. 6 Sigma management has the following features:
1) The opportunity to create a greater value from the customer's key requirements and the focus of the company and the business strategic focus, seeking a bigger value of performance and enterprises;
2) Emphasize the measure of performance and process, through metrics, challenging objectives and horizontal contrast platforms;
3) Provide a performance improvement method. For different purposes and applications, this professional improvement process includes: 6 Sigma product / service process improved DMAIC process, 6 Sigma design DFSS process, etc .;
4) In the implementation of the "Warriors Champion", "Da Black Band MBB", "Black Belt BB", "Green Belt GB", etc., has been trained as an organizational guarantee;
5) Complete the process improvement project by determining and implementing 6 Sigma projects. The completion time of each project is 3-6 months;
6) Clear standards and metrics for success, and rewards for project completion personnel;
7) The change of organizational culture is an important part.
