When your job is threatened by outsourcing, do you think about how to deal with it?
Maybe you are doubts now, I don't know if the company is brewing the IT project outsourcing. Or you are being surprised by the outsourced decisions that CIO suddenly announced. Regardless of which is in the case, you may not have a good preparation for the news of the outsourcing, is worried about your future work.
Your first reaction may be ready to pack things, you may find your resume and start calling the recruitment. Although these reactions are very natural, you still need to calm down your heart, do you think about whether the company has a new potential IT position for you to create a new potential IT position, or you may be available from outsourcing The business gains new job opportunities, you have to realize that changes in work may bring you a further career development opportunity.
First steps
Steve Kaluzny served as a nine years of senior foundation support analyst at Gillette. He did not feel unexpectedly after the company's ready to help the center and his department, he did not feel unexpected: The company's head of the company has long sent an alert to the employee. Kaluzny, thirty-year-old, is one of the two leaders of the company's headquarters computer support, upgrade, and related projects.
He said: "Still earlier, IT managers let employees know they are considering outsourcing problems and let multiple companies participate in bidding. In order to strive opportunities, the company's internal support team has also joined the project's bidding."
Outsourcing bidding and project plan lasted for a year, during this year, Kaluzny and the team he led continued his work. When the outsourcing bidding and the project plan are completed, General Electric has gained a three-year-old computer helper center outsourcing contract, and provides infrastructure support for Gillette's work in Boston.
He said: "The leaders did not conceal our outsourcing. I think that our entire internal support team is too optimistic. Everyone always feels the invisible benefits of all kinds of invisitting, reserved position vacancy and internal support. Help, you can win in the final bidding. "However, the final result is that the company gave the outsourcing contract to General Electric Company. It is to know that the company's internal support team is unable to compete with General Electric Co., Ltd., with General Electric, is located in India.
After the initial knowledge of the company's outsourcing plan, Kaluzny was ready for himself, and the main recruitment website was registered, and some of the local recruitment agencies were contacted, in case the internal support team bidding failed. Lost job opportunities.
Kaluzny said: "I started to contact the local career introduction, learn from them, and learn how to interview, and learn how to use your contact network." After the bidding of the internal support team, after laid off, Gillette provides Unemployment and medical insurance to Kaluzny and a one-year career introduction service. Kaluzny said that this service is very useful, there is a special professional consultant to help you understand the strategy, steps and practical skills of finding work.
Kaluzny said: "In this year, everyone has also received a lot of opportunities to participate in the forum, and there are also exchanges between group members every week. Through these opportunities, everyone can communicate in the process of finding work. "
In the process of job hunting, Kaluzny began considering the establishment of their own companies. He believes that the support market for home users and small businesses is available.
It is already the PC Support President's Kaluzny said: "I have always liked to work in computer and network work. In the long-term work, I found great potential service market. In the service field of computer repair and upgrade, All major service providers, including local computer sales stores and major technical service departments, do not provide family service. "As the boss of the company, Kaluzny continued to establish and expand its contact network, his technology in other regions Consultants have established and develop a good relationship. At the same time, we also have a link to professionals in many other fields in many other industries. Now I review the experience of the original example, Kaluzny said, the first thing he should do (before making new resume) is to contact every colleague yourself in the company.
He said: "I should let them know if I will go to the job market, ask if they also have a vacancy in their company, or if they have a contact in other companies to help me. (In the process of establishing your company In the middle, I understand how important it is to work in the process of job search. The more people know that you are looking for a job, the more you have a chance. "
He said that while contacting his colleagues, there is still a very important thing, that is, don't say that you have to leave the company's bad things, don't feel shame because you lose your work because you lose your work.
He pointed out: "You need to help the contact network inside and outside the company."
In addition, he also pointed out that the most important thing is that all technical professionals should not regard outsourcing as the end of their own career.
He said: "Don't feel that you have been closed, your career has come to the end. To change an angle, take out the outsourcing as your own opportunity, re-examine your goals, clear yourself what you want, what kind of people."
When reviewing this experience of his past, Kaluzny acknowledged that due to the low cost of overseas, the internal support team of our company wants to bid for almost impossible. For his view, Tom Mochal, president of Tenstep Inc., Tom Mochal, also agreed.
MoChal said: "When the company's outsourced decision is based on economic cost, rather than work based on work performance, it is difficult for employees. If the company has decided to outsource, then I think The biggest effort you can do is to get rid of the work of the company to prepare outsourcing, in addition to this, there should be no better way. "
Outsourcing does not always mean losing work
Although the universal results are not, there is a possibility that the company's outsourcing action may end up with failure, and IT professionals have also been new in the company, and the function has been extended. .
A member of TechRepublic has had such a personal experience.
That was in 1994, the 32-year-old IT professionals have been three years of senior computer experts in his company. After the company made an outsourcing decision, the foreign business team replaced the original computer department. However, this member did not lose work, but in contrast, he has a new role, that is, the company's computer project supervisor.
He said that the company made an outsourcing decision wants to reduce costs. One of his primary work in the new position is to investigate the actual cost savings that the outsourcing can bring.
He said: "Some very important issues must be made before making an outsourced decision. If the outsourcing project does not have a clear plan, or there is a difficult cost risk or other problem, you can't make an outsourcing. At the same time, we want To perform outsourcing items that can be easier to reclaim. Computers and Help Center Support Items are often considered a good choice. "
However, after the outsourcing team replaces the position of the company's original department, it is found that the quality of customer service is not high. Our members next responsibility is to help new outsourcing teams improve customer service level and customer satisfaction. The member recalled: "I have established a group for this purpose with the customers, and I will have a decision with the recruitment of new employees, and organize them to analyze and evaluate the problems that have had a greater impact." He also pointed out that these efforts have achieved great results, and customer satisfaction has been improved.
Well plan in advance
Because the outsourced behavior itself may bring a variety of consequences, IT professionals must take positive response to the company's board of directors to decide out the outsourcing decision, and prepare it in advance.
Peter Woolford, Boston Kforce Professional Staffing, pointed out that after the company made an outsourcing decision, for IT professionals, in addition to laid-off, there is actually more career choices.
Woolford said: "Maybe you have the opportunity to be responsible for outsourcing. The company needs to understand the outsourcing projects to contact overseas outsourcing business."
The conversion of careers may also provide IT professionals to provide transition to a more business opportunity.
He said: "The CEO of a small company recently said that after the company made an outsourcing decision, although the technical position lost overseas, the business position is still in the company."
For MoChal and Kaluzny, Woolford also agreed that after the company decided to conduct outsourcing projects, IT professionals did not change the company's decision.
He said: "The real economic situation is so severely in front of everyone. The best strategy is to make the management to determine the total cost of the outsourcing before making a decision.
(Source: China Human Resources Network)
