Today, I saw the "Project Manager Log" finally opened, congratulations, thank the administrator. This way of communication is very straightforward. Let me first write today's feelings, but also throw a brick first .........
July 21, 2004 - "We will not provide samples"
AM9: 43, customers have called from Shenzhen, according to project progress, our products will soon be able to enter the network, because customers have delays in some work, causing the first batch of prototypes to complete, so Will affect the beginning of the networking certification. According to this, the customer proposes to be prepared by us to enter the network, this requirement is that I have not expected. AM10: 00, I review the contract of the Ministry of Commerce and the customer, and found that only the net certification is charged by the customer, we assisted, but there is no specific provision of the prototype. And the reason why the customer is currently available from us to the previous product to enter the network certification, ensuring passing (because it passed) can also ensure the progress of the project. AM10: 15, I convene the Ministry of Commerce, NPI, and Hardware Designers have opened an emergency meeting. By discussing that we can't provide prototypes, the reason is: 1. Instead of replacing new products with old products, it is not responsible for product quality. The technical problem in the later stage will be that we cannot be estimated, which will be very likely to increase the cost of later maintenance. 2. Discharge prototypes from other items, will bring potential risks to other projects. 3. After the first trial sample, we have to strict internal testing. If there is a serious problem, it is very likely to perform design changes. At that time, it must also re-enter the network certification, two net certification for this. The project is deadly, whether it is progress or cost, will bear huge risks. AM11: 00, based on the above reasons, initially reported to the customer, and contribute to the conference call in the afternoon. PM14: 00, after an hour of consultation with the customer, after determining the date delay of the net certification, the first batch of sample trials is completed and taken to enter the network certification.
I feel: 1. When there is a problem in the project, it is necessary to consider the impact on the project, and the comprehensive measurement solution is not only visible. Of course, I can't just see the cost; 2. At the beginning of the project, I have to determine with customers. The respective duties must be as clear as possible to avoid unnecessary drafts and disputes in the process. Author: elvis
